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Volume 23 Issue 19

Slipstick Systems

Issue Date: August 16, 2018 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on August 16, 2018.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights:

  • Two-Factor Support for Outlook.com and Gmail accounts
  • Connected Accounts in Office 365: Ending
  • Hide or Disable the Summary Card
  • Track Editing in Outlook Email

Two-Factor Support for Outlook.com and Gmail accounts

Great news for Gmail and Outlook.com account holders who have 2-factor authentication enabled on their Gmail or Outlook.com accounts: 2-factor support is coming.

Support for 2-factor authentication with Outlook.com and Gmail accounts is in the current Office Insider builds - users with the insider fast build have it now and its rolling out to the slow track  now. All Office 365 subscribers will get in a monthly update soon.

When 2-factor is enabled on your installation, Outlook will detect the accounts that have 2-factor enabled and will automatically update the account settings and ask for the second factor.

Connected Accounts in Office 365: Ending

Earlier this month, Microsoft announced that they are removing support for connected accounts from Office 365.

This announcement applies only to the business side. Outlook.com users are NOT affected.

After September 15 2018, Office 365 Business and Enterprise users will not be able to add a connected account to Outlook on the web. Existing connected accounts will stop syncing after October 30 2018 and the option will be removed from Settings shortly thereafter. Although the connected accounts are being removed. any mail already synced will remain in the mailbox.

Will there be any new options for getting email from a different server once the connected accounts end?  No, I’m not expecting a new features to replace it. Users will need to configure other mailboxes to forward to their Office 365 account.

If you use Outlook installed on Windows desktop, you can set up the second account using POP3 and deliver it to your Office 365 mailbox.

Connect email accounts in Outlook on the web (Office 365)

Hide or Disable the Summary Card

When you use Outlook.com or Office 365 email, a summary card containing reservation information picked up from the message message is displayed at the top of the message. While this this convenient, it takes up a lot of space on smaller devices.

In Outlook for Windows, you can minimize the summary card by clicking the inverted-V on the right edge of the summary card.

Unfortunately Outlook for Mac users are stuck with the summary card as it can't be collapsed.. Mac users can vote for the ability to hide it at UserVoice: Please remove the summary window on emails or give the option to close it so I can read my emails (example: flight information)

If you want to disable summary cards completely, log into Outlook on the web, click the gear icon and open Options. Look for the setting in Calendar Options, under Events from email.

Track Changes in Outlook Email

A user was annoyed because Outlook used colored text when he edited saved drafts:

When I paste text into an email in outlook 2016 from notepad so that it comes in without formatting, as soon as I close the email after saving it and then re-open it, the text is turquoise and has a visible indent.

This indicates Track Changes is turned on. When you hover over the colored lines, the popup will say “Unknown inserts” and repeat the text. If you right click on it, you’ll have options to Accept or Reject the change.

Press Ctrl + Shift + E to toggle track changes off (or on).

New & Updated Exchange KB Articles

Description of the security update for Microsoft Exchange Server 2013 and 2016: August 14, 2018
https://support.microsoft.com/help/4340731

OWA Exchange 2010 created recurring meeting causes EWS clients to throw Meeting message could not be correlated exception
https://support.microsoft.com/help/2500102

Personal tags do not work correctly for an Inbox rule
https://support.microsoft.com/help/4456109

Update Rollup 23 for Exchange Server 2010 Service Pack 3
https://support.microsoft.com/help/4340733

New & Updated Office 365 KB Articles

August 2018 updates for Microsoft Office
https://support.microsoft.com/help/4346823

Description of the security update for Office 2013: August 14, 2018
https://support.microsoft.com/help/4032239

Description of the security update for Office 2016: August 14, 2018
https://support.microsoft.com/help/4032233

New & Updated Outlook KB Articles

Attachment-save scenarios do not work as expected in Outlook 2016
https://support.microsoft.com/help/4090818

Description of the security update for Outlook 2010: August 14, 2018
https://support.microsoft.com/help/4032222

Description of the security update for Outlook 2013: August 14, 2018
https://support.microsoft.com/help/4032240

Description of the security update for Outlook 2016: August 14, 2018
https://support.microsoft.com/help/4032235

How to scan Outlook by using the SaRA tool
https://support.microsoft.com/help/4098558

How to use the Out of Office or Automatic Reply in Outlook
https://support.microsoft.com/help/4026693

Office program errors when DisableThemes is configured in the __COMPAT_LAYER environment variable
https://support.microsoft.com/help/3028123

SSPI authentication prompt is inaccessible from the keyboard in Outlook in Windows 10
https://support.microsoft.com/help/4032226

Other Resources

How to move email to Office 365
How to migrate email to a new Office 365 or Outlook.com account, or to an IMAP account.

No, you're not being blackmailed
A scammer is sending spam it many people this week, telling users they know their email password and browsing habits in hopes of collecting a blackmail payment. It's a scam; if you actually do visit potentially embarrassing websites they don't know it.

August 2018 Non-Security Office Update Release

August 2018 Office Update Release

Volume 23 Issue 19 was last modified: September 29th, 2021 by Diane Poremsky

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Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Deleting Auto-Complete Entries No Longer Works

Sync Issues and Errors with Gmail and Yahoo accounts

Error Opening iCloud Appointments in Classic Outlook

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

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