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Volume 22 Issue 37

Slipstick Systems

Issue Date: December 14, 2017 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on December 14, 2017.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights:

  • Using Automatic replies (out-of-office) with POP or IMAP
  • Automatic Replies in Outlook.com
  • View Shared Calendar Colors

Using Automatic replies (out-of-office) with POP or IMAP

We are often asked how to create an "out of office" message for accounts not using a Microsoft Exchange server.

This is possible using a rule that replies using a specific template, however, if you need an out of office response and your mail server supports a ‘vacation reply’ option, its generally better use it, as the response will be sent when the message arrives in your mailbox, not when Outlook downloads the message.

To use a rule in Outlook, create the template by typing your response in a new message in Outlook then save it as a template. After you save the template, create a rule to reply using a template and select your template.

When you use a rule, you will only reply to email after Outlook downloads mail. This means you need to leave your computer turned on and Outlook needs to connect to the Internet regularly to check for new mail. For this reason, it’s often easier and safer to set up an automatic reply on your mail server, if your server supports it. Fortunately, many servers do support automatic replies.

When you use a template, Outlook only replies once to an address until Outlook is restarted. If you need to send replies to every message from a sender, you’ll need to use a run a script rule, as it will send a reply with every message that meets the condition of the rule. A sample run a script rule is available at Run a script rule: Reply to a message

Automatic Replies in Outlook.com

With Outlook.com now hosted on Exchange server, it’s no longer necessary to use rules as Automatic Replies are available. Outlook.com accounts have the same automatic replies (out of office) options available to Office 365 and Exchange accounts. Automatic replies can be set up to start and end at a specific time and you can use automatic Reply Rules for additional control.

To set up automatic replies with an Outlook.com account, go to File, Automatic replies. In Outlook on the web, look in Options, under Mail, Automatic Processing. Outlook on the web doesn’t have the option to create automatic reply rules but can decline or cancel meeting requests.

View Shared Calendar Colors

An administrator had a question from users: The users assign categories to appointments and share their calendars with other users, but many of the other users can’t see the category colors, only the category name, not the color the calendar owner set. How do we fix this?

This is a permissions issue. If the other users have the correct permissions on the calendar, they will be able to see the category colors. If they have the same category name in their category list, the appointments may use the color from their category list.

Only users who have Reviewer level or better permissions on the calendar will see the owner’s category colors. To check the permissions, right click on the calendar (in the owner’s mailbox) and choose Properties, then Permissions. If you are setting the permissions in Outlook on the web, choose 'Can view all details' or 'Can edit'. For more information, see: Outlook Categories and Color Categories: Categories in Shared Folders

New & Updated Exchange KB Articles

Can't send an email message when Full Access permission is granted to a shared mailbox in Exchange Server
https://support.microsoft.com/kb/3045224

Cumulative Update 7 for Exchange Server 2016
https://support.microsoft.com/kb/4018115

Description of the security update for Microsoft Exchange: December 12, 2017
https://support.microsoft.com/kb/4045655

New-MigrationEndpoint returns "MAPI provider is not supported for mailbox" in Exchange Online
https://support.microsoft.com/kb/4052729

Exchange Server 2013 or Exchange Server 2016 redirects to Exchange 2010 for OWA, Outlook on the Web, and ECP
https://support.microsoft.com/kb/2931385

Exchange Server 2016 mailbox server can be added to an Exchange Server 2013 DAG
https://support.microsoft.com/kb/3105760

Search fails on Exchange Server 2016 and Exchange Server 2013
https://support.microsoft.com/kb/4013606

New & Updated Office 365 KB Articles

"Account belongs to a directory that cannot be associated with an Azure subscription" error
https://support.microsoft.com/kb/4052156

Accessing other people's mailboxes in Office 365
https://support.microsoft.com/kb/10048/accessing-other-people-s-mailboxes-in-office-365

December 5, 2017, update for Office 2013 (KB4011279)
https://support.microsoft.com/kb/4011279

December 5, 2017, update for Office 2016 (KB4011572)
https://support.microsoft.com/kb/4011572

December 5, 2017, update for Skype for Business 2015 (Lync 2013) (KB4011284)
https://support.microsoft.com/kb/4011284

December 5, 2017, update for Skype for Business 2016 (KB4011563)
https://support.microsoft.com/kb/4011563

Office apps in Windows 10
https://support.microsoft.com/kb/17183

Troubleshooting issues with IMAP mailbox migration
https://support.microsoft.com/kb/10062

What's New in Office 365
https://support.microsoft.com/kb/4043922

You see validation errors for users in the Office 365 portal or in the Azure Active Directory Module for Windows PowerShell
https://support.microsoft.com/kb/2741233

New & Updated Outlook KB Articles

December 5, 2017, update for Office 2016 (KB4011572)
https://support.microsoft.com/kb/4011572

December 5, 2017, update for Outlook 2013 (KB4011282)
https://support.microsoft.com/kb/4011282

How the Recent Addresses feature works in Outlook for Mac
https://support.microsoft.com/kb/2768735

Outlook does not add recipients to the Auto-Complete cache
https://support.microsoft.com/kb/2802193

Outlook performance is slow in the Office 365 environment
https://support.microsoft.com/kb/2441551

Scan by using Microsoft Support and Recovery Assistant - Outlook | Microsoft Docs

Skype Meeting control is not displayed on Outlook 2016
https://support.microsoft.com/kb/3097122

You cannot import an Outlook for Mac .olm file into Outlook for Windows
https://support.microsoft.com/kb/2649169

You cannot open a shared calendar in Outlook 2016 for Mac
https://support.microsoft.com/kb/3007307

Other Resources

Add Lunar, Sunrise, Tidal, and Weather Calendars
Add moon phase, sunrise, sunset or tidal calendars to Outlook. <https://www.slipstick.com>

Emails are not shown in the People Pane
Following the installation of Windows 10 Fall Creator's Update (version 1709), Outlook doesn't show recent messages, appointments, or attachments in the People Pane.<https://www.slipstick.com>

How to delete Autocomplete’s Other Suggestions
How to delete Other Suggestions from Outlook's new Autocomplete list. <https://www.slipstick.com>

iCloud Add-in is not listed in Outlook Add-ins
The problem: iCloud doesn't sync because the iCloud addin is not listed in Outlook's Addins.<https://www.slipstick.com>

Stop automatically assigning categories to all messages in a thread
How to avoid categorizing all messages in a thread when you categorize a message.<https://www.slipstick.com>

December 2017 Office Update Release
Security and nonsecurity updates for Office in December 2017.

Volume 22 Issue 37 was last modified: September 29th, 2021 by Diane Poremsky

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Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

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Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

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