Articles in Outlook 2007 Category

The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service C:\PROGRA~2\​COMMON~1\​Apple\​INTERN~1\​APLZOD.dll. Be sure the service is correctly installed and configured.

Updates and hotfixes for Microsoft Outlook 2007.

Office 2007 Service pack 3 is now available and is a recommended install.

SP2 contains a number of performance-based improvements for Outlook users. Pain points which were addressed include starting up and shutting down Outlook, switching between folders with large numbers of messages, calendar reliability and consistency, and general responsiveness when performing common tasks around managing e-mail, calendar, and other information. In short, Outlook should run faster and  

When printing a monthly calendar in Outlook 2007, the appointment subject lines don't wrap and the end times are not included in the printout. This is the result of an update. Uninstall the update to fix.

Note: This update was re-released January 11, 2011 (still as KB 2412171). It's highly recommended that users install this one, even if they aren't experiencing problems with the December version of the update. The December 14, 2010 update (KB 2412171) which was automatically installed using Windows updates, causes a number of problems, including slowness switching  

We're seeing many reports of Outlook 2007 being very, very slow. As of this date, we don't know the cause but we do have some possible solutions. Before trying these solutions, install the Outlook Performance update Solution 1: Rename or delete outcmd.dat, extend.dat, views.dat and frmcache.dat. Outlook will recreate these files as needed. Look for  

After installing KB2509470, you may experience problems printing or previewing messages or other Outlook items using the Memo style. You'll receive the following error: There is a problem with the selected printer. You might need to reinstall this printer. Try again, or use a different printer.

After installing Office 2007 SP2 some users are having problems with desktop alerts not working. There is a bug with the Desktop alert that affects some users. The users report that when new mail arrives as Outlook first loads, the desktop alert won't work until Outlook is restarted. If no new mail arrives as Outlook  

There is an issue with Exchange 2010 Personal Archives support for Outlook 2007 which was included in the December 2010 Cumulative Update for Office 2007. This could result in users being unable to access their archive mailbox. A fix for this problem is expected to be included in the February 2011 Cumulative Update for Office