If you are in the Office Insider program and are in the Beta or Preview channel of Office, you will have an option for Try the New Outlook on the right side of Outlook's title bar. This switches on the new Outlook app, codenamed "One Outlook" or "Monarch". Yes, it looks like Outlook on the web because it shares much of the codebase with Outlook on the web.
When you switch on the new Outlook, it pulls accounts in from your Outlook profile. You can add or remove accounts from the Settings > Accounts > Email Accounts dialog.
If you want to start over with a fresh profile, resetting the app will not remove the profile. You need to close the new Outlook, open the Run command (Windows key + R) and type or paste this command line. Note, there is a space before the two dashes -- and yes, you use two dashes.
olk.exe --clearLocalState
This deletes your profile and when you open the new Outlook, you'll need to add your account.
Add additional accounts from the Settings > Accounts > Email Accounts dialog.
The new Outlook supports up to 10 accounts, including Outlook.com and Microsoft 365 business Exchange accounts, IMAP, and POP accounts. Gmail, iCloud and Yahoo accounts sync calendar & contacts stored on the mail server.
If don't use Windows Mail or classic Outlook, you can download the new Outlook app from here.
wow! you're a god send, this worked flawlessly
According to Microsoft, the new Outlook now supports Yahoo and other IMAP services.
Hi Diane, I need help please.
I am aware that my old @hotmail.com account is automatically converted to @outlook.com. However, I very much have two separately accessible accounts even though both contain the same emails and history etc. The issue is, I keep getting auto-generated emails from Microsoft to update my details but Microsoft no longer has a function to sync these accounts. In this sense, I am afraid that if I delete one address, I will lose everything because the email addresses are essentially one and the same e.g. if I delete the @hotmail.com then am I not therefore deleting the @outlook.com because they are the same email address?
I cannot locate precise information about this.
Thank you.
That sounds like a connected account in Outlook.com's Settings (gear icon) > View all Outlook settings > Mail > Sync Email. Is the account listed there? If so, update the password.
If it is the only account listed and you delete it, the feature goes away - you won't be able ot add it back.
Hi Diane
Thank you very much for your reply.
Following your steps on my PC, I can see there is only my Hotmail address listed and I have updated my password. If I understand you correctly, if I delete that address, then the separate accounts that are showing on my iPad email sign-in i.e., 1 x Hotmail + 1 x Outlook, will go away?
As it stands, I get non-stop auto-generated messages from Microsoft that these email accounts even though I’ve followed the correct steps to sync and the Outlook account is not appearing as a listing – only the Hotmail one is.
Does this make sense – I’m exhausting trying to fix this.
Kind regards
Paula
In trying to import .cvs data from google contacts, I get translator error that says "a file error has occured in the .cvs translator while initializing a translator to build a field map", what is this and how to rectify it. Can you help?
Open the file in Notepad - as the first few characters garbage? Delete them - then check status bar on the lower right. Does it say UTF-8? If yes, Save. If it says something else (like "UTF-8 with BOM"), use Save as and change the encoding to UTF-8.
If that doesn't fix it see this article.
https://support.microsoft.com/topic/outlook-shows-a-translation-error-during-the-import-of-a-csv-file-435ab04f-b2f0-c345-3e22-3b3aba292243
? The new Outlook is just the same as the web version, missing all the great features from the legacy Desktop version. Maybe good enough for consumers, but way too little for advanced business users.
Correct. Not good enough for many business users.
I reseted my Outlook for Windows and now it's showing advertising, when I select to hide it I am redirected to Microsoft Store to purchase a Microsoft 365 Basic subscription, but I am already a subscriber, very odd
I don't want the 'new' Outlook. I'm setting up a new Windows 11 computer and am thinking of starting fresh with Outlook, not using the .pst or anything else related from my Windows 10 computer. To ensure I don't pull in any old stuff, will usiing the command line in this article accomplish a fresh start? My Windows 10 Outlook is not configured the way I like. It may be time for a bit of consulting to get it right since I'm not sure of the pros/cons of a fresh start or how to fix my existing outlook created with 2015 Office Professional.