Problem: WordMail Busy or Unavailable

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Exchange Messaging Outlook
EMO back issues

Converting to or from
Outlook or Exchange:
Messages and Calendar
or Address books

If Microsoft Outlook 97 takes a long time to display a message and gives either of these error messages:

WordMail is busy or unavailable

This form requires Word as your e-mail editor, but Word is either busy or cannot be found.

You may have Word Viewer set as the default application for .doc files. See Outlook/WordMail Tries to Use Word Viewer as Editor for instructions on how to fix this problem.