If Microsoft Outlook 97 takes a long time to display a message and gives either of these error messages:
WordMail is busy or unavailable
This form requires Word as your e-mail editor, but Word is either busy or cannot be found.
You may have Word Viewer set as the default application for .doc files. See Outlook/WordMail Tries to Use Word Viewer as Editor for instructions on how to fix this problem.
See Error: Interface not registered for "Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead. An OLE registration error occurred. The program is not correctly installed. Run Setup again for the program." error.