• Outlook User
  • New Outlook app
  • Outlook.com
  • Outlook Mac
  • Outlook & iCloud
  • Developer
  • Microsoft 365 Admin
    • Common Problems
    • Microsoft 365
    • Outlook BCM
    • Utilities & Addins

Quick Steps Address Book Bug (Fixed)

Slipstick Systems

› Outlook › Outlook 2010 › Quick Steps Address Book Bug (Fixed)

Last reviewed on January 13, 2019     3 Comments

Applies to: Outlook 2010

This bug is fixed in Outlook 2010 SP1.

When you create a quick step that contains an address and use only POP3, IMAP, or Outlook Hotmail Connector accounts, Outlook uses the Windows address book instead of Outlook's address book.

The wrong address book:

When you select an address from the list (assuming you have any in the Windows address book) you can't save the quick step. You can't type the address in - it resolves to the address card.

In order to type an address in the To field, you need to remove the address card from the Windows address book or remove the address from the address card (put it in the Notes field for future reference.)

Vista and Windows 7:

To move the address cards in the Windows Address Book:

Type wab in the start menu's search field then move the contacts to another folder. (Or move only the contacts you are using in Quick Steps.)

After you save the Quick Step, you can move the contact card back to the Contacts folder.

When you create a quick step containing an email address, you'll need to type or paste the correct address in the To field.

The Correct address book dialog

The correct address book looks like this:

Remove the address from the address card

Begin creating the Quick Step and open the Address book dialog. Select the contact and click Properties. Copy the email address then delete it from the contact card. Paste it in the Notes field so you can restore it to the card later.

Return to the quick step and paste the copied address in the To field.

Once the Quick Step is saved you can put the address back in the email address field on the card.

Quick Steps Address Book Bug (Fixed) was last modified: January 13th, 2019 by Diane Poremsky
Post Views: 33

Share this:

  • Share on Facebook (Opens in new window) Facebook
  • Share on X (Opens in new window) X
  • Share on Reddit (Opens in new window) Reddit
  • Share on Bluesky (Opens in new window) Bluesky
  • Share on Mastodon (Opens in new window) Mastodon
  • Email a link to a friend (Opens in new window) Email

Related Posts:

  • How to create a custom view in Microsoft Outlook that shows just the n
    Copy Formatted Address Blocks to Use in Other Programs
  • Create a new Contact folder and enable it as an Outlook Address Book
  • Enabling the Contacts Folder as an Address Book
  • Outlook's Address Book is Empty

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Comments

  1. Josh says

    July 21, 2014 at 2:33 pm

    In case it helps anyone. I was having the same problem and I found that it was because my default mail client was not set to Micorsoft Outlook.

    HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail : Just changed it to Microsoft Outlook and everything was working properly again. No idea how it got changed for me but that was all I needed to do.

    Reply
  2. Steve Lerner says

    February 17, 2012 at 4:27 am

    Followed your instructions, step-by-step, doesn't allow me to save the Quick Step

    Reply
    • Diane Poremsky says

      February 17, 2012 at 5:06 am

      Do you have Office 2010 SP1 installed ?If so, you don't need the steps - it just works.

      Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Visit Slipstick Forums.
What's New at Slipstick.com

Latest EMO: Vol. 31 Issue 8

Subscribe to Exchange Messaging Outlook






Support Services

Do you need help setting up Outlook, moving your email to a new computer, migrating or configuring Office 365, or just need some one-on-one assistance?

Our Sponsors

CompanionLink
ReliefJet
  • Popular
  • Latest
  • Week Month All
  • Deleting Auto-Complete Entries No Longer Works
  • Use Classic Outlook, not New Outlook
  • How to Remove the Primary Account from Outlook
  • How to Hide or Delete Outlook's Default Folders
  • Change Outlook's Programmatic Access Options
  • Removing Suggested Accounts in New Outlook
  • Reset the New Outlook Profile
  • Understanding Outlook's Calendar patchwork colors
  • Disable "Always ask before opening" Dialog
  • This operation has been cancelled due to restrictions
  • Deleting Auto-Complete Entries No Longer Works
  • Sync Issues and Errors with Gmail and Yahoo accounts
  • Error Opening iCloud Appointments in Classic Outlook
  • Opt out of Microsoft 365 Companion Apps
  • Mail Templates in Outlook for Windows (and Web)
  • Urban legend: Microsoft Deletes Old Outlook.com Messages
  • Buttons in the New Message Notifications
  • Move Deleted Items to Another Folder Automatically
  • Open Outlook Templates using PowerShell
  • Count and List Folders in Classic Outlook
Ajax spinner

Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Deleting Auto-Complete Entries No Longer Works

Sync Issues and Errors with Gmail and Yahoo accounts

Error Opening iCloud Appointments in Classic Outlook

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

Make a donation

Mail Tools

Sending and Retrieval Tools

Mass Mail Tools

Compose Tools

Duplicate Remover Tools

Mail Tools for Outlook

Online Services

Calendar Tools

Schedule Management

Calendar Printing Tools

Calendar Reminder Tools

Calendar Dates & Data

Time and Billing Tools

Meeting Productivity Tools

Duplicate Remover Tools

Productivity

Productivity Tools

Automatic Message Processing Tools

Special Function Automatic Processing Tools

Housekeeping and Message Management

Task Tools

Project and Business Management Tools

Choosing the Folder to Save a Sent Message In

Run Rules on messages after reading

Help & Suggestions

Submit Outlook Feature Requests

Slipstick Support Services

Buy Microsoft 365 Office Software and Services

Visit Slipstick Forums.

What's New at Slipstick.com

Home | Outlook User | Exchange Administrator | Office 365 | Outlook.com | Outlook Developer
Outlook for Mac | Common Problems | Utilities & Addins | Tutorials
Outlook & iCloud Issues | Outlook Apps
EMO Archives | About Slipstick | Slipstick Forums
Submit New or Updated Outlook and Exchange Server Utilities

Send comments using our Feedback page
Copyright © 2026 Slipstick Systems. All rights reserved.
Slipstick Systems is not affiliated with Microsoft Corporation.