Exchange Messaging Outlook Volume 15, Number 25

Issue Date September 2 2010  «  Previous Issue | Next Issue  »
This issue is sponsored by Sherpa Software

Today's Highlights:

 
 

View More than 30 Group Schedules

I recently received a question about Outlook 2010's Group Schedules: "When I try to look at schedules in Outlook 2010 it tells me "More than 30 calendars cannot be viewed at once" so is there some other way I can set this up so that we have the same functionality when we upgrade to Outlook 2010? "

Sure, you can edit the registry allow more group schedules (up to 100). You can do this using the group policy templates or edit the registry directly.

To edit the registry directly, open the registry editor and browse to the follow key. If it does not exist, you'll need to create it.

HKCU\Software\Policies\Microsoft\Office\14.0\Outlook\Options\Calendar

If the DWORD CalendarMaximumNumber does not exist, create it. Modify the value to a multiple of 10, up to 100.

Issues addressed by the Outlook 2007 August hotfix

Earlier this week, Microsoft released hotfixes for both Outlook 2007 and Outlook 2010. The Outlook 2007 hotfix fixes word wrapping in calendar print outs which was broken by the July security update. Note that this update does not restore the end times to the print out, that is expected to be fixed in a future hotfix.

Other issues addressed by the August hotfix for Outlook 2007 include fixes for the following issues:

♦ When you receive a signed email message in Outlook 2007 containing an encryption certificate and add the sender to your Outlook contacts the certificate is not added to the contact as expected.

♦ When a mailbox is moved to Exchange 2010 and you open an email message that contains an attachment send by an external user and you try to save the attachment, its not saved.

♦ You use a computer that is running Outlook 2007 to connect to a server that is running POP and SMTP services with IPv4 and IPv6 services enabled on the server and on the computer. When you click Send / Receive in Outlook 2007, it reports that it cannot connect to the server.

♦ When the reading pane is enabled in Outlook 2007 and you install an add-in, the original email message of stubbed email messages cannot be loaded.

♦ With Allow in-cell editing option enabled in Outlook 2007, a memory leak occurs when you check or uncheck a check box in the View pane.

♦ On a computer with the Regional Settings set to Turkish and you press “i” on the keyboard to go to the email messages that comes from senders whose names starts with the letter “I”. Outlook 2007 goes to the first message from a sender whose name starts with the letter ”J” or it stops responding.

♦ When you use a VBA code to save email messages when they are sent and enable the Request a Read Receipt option and the Use Voting Buttons option, Outlook 2007 cannot track the read receipt for the sent email message in Sent Items and the total vote results are not counted.

♦ When you try to open one of the embedded messages that are attached to an email message, the embedded message that is opened is not the message that you selected.

♦ When you create a public folder calendar and then you add this calendar to your favorite folders in Outlook 2007 then switch to the Calendar view, “in Public Folders” text is added after the name of the public folder calendar.

♦ When you print a message, Outlook 2007 stops responding.

♦ When you print a message that contains an embedded image and other attachments, the embedded image is opened unexpectedly.

♦ A hotfix is also available for the German MUI for Outlook 2007. This fixes an issue where You accept the meeting request and the information bar in the accepted meeting request displays incorrect text.

The August update contains the Outlook 2007 hotfixes described in the following KB Articles.
http://support.microsoft.com/kb/2276479
http://support.microsoft.com/kb/2308912 (Additional hotfix for German MUI)

Hotfixes for the other Office applications are linked at
Office 2007 Cumulative Update for August 2010
http://support.microsoft.com/kb/2396342 

Issues addressed by the Outlook 2010 August hotfix

The fixes included in the August hotfix for Outlook 2010 address the following issues:

♦ With a mailbox on a Microsoft Exchange 2003 mailbox server, AutoAccount setup fails with the following error message: An unknown error occurred, error code: 0x80070057

♦ With a COM Add-in that hosts a MAPI form and Reply, or a ReplyAll, or a Forward causes Outlook to crash.

♦ Adding new accounts where the domain name begins with "live" results in an message to download the Outlook Hotmail Connector.

♦ Outlook 2010 crashes when you perform a manual update of Internet free/busy information.

♦ When recurring appointments or recurring meetings are located in a public folder calendar on Exchange Server 2003 and the recurring appointment series or the recurring meeting series are deleted when you try to delete one instance of the recurring appointment.

♦ The reminder window in Outlook 2010 opens constantly.

♦ When you configure the Specify path to Safe Senders list policy for Outlook 2010 and the file that you specified for this policy is located on a network share, Outlook 2010 crashes shortly after startup.

♦ You can disable the Export button that is located in the Advanced tab in the Outlook Options dialog box in Outlook 2010.

♦ When you use Outlook 2010 in online mode, the folder list becomes unsorted frequently and the location of the folders is changed randomly.

♦ Danish MUI users have a hotfix to address a problem with an email message that does not get sent after you press ALT+S.

♦ German users have a hotfix to fix the information bar, which displays wrong text when opening an accepted meeting.

The August hotfixes for Outlook 2010 are described in the following KB Articles
http://support.microsoft.com/kb/2281463  (All)
http://support.microsoft.com/kb/2345346  (additional hotfix for German MUI)
http://support.microsoft.com/kb/2266428  (additional hotfix for Danish MUI)

Hotfixes for the other Office applications are listed in
Office 2010 Cumulative Update for August 2010
http://support.microsoft.com/kb/2396341 

New Exchange KB Articles

Mailbox move using Quest Migration Manager (QMM) version 8.5 from Exchange 2007 to Exchange 2010 fails with error "Unable to synchronize manifest”
http://support.microsoft.com/kb/2221826 

Public folder read/unread status is lost after a public folder on a second Exchange Server 2007 server is added as a replica folder
http://support.microsoft.com/kb/983115 

The Replay Queue Length for Passive Database Copies of a Database Availability Group may continue to grow
http://support.microsoft.com/kb/2322161 

WinRM times out and you receive an error message when you try to add a Mailbox server to an existing DAG
http://support.microsoft.com/kb/2294243 

New Outlook KB Articles

"System.Xml.XmlException" error when you try to deploy an external list that contains a "less than" character (<) in its name in an Office 2010 environment
http://support.microsoft.com/kb/983023 

By default, a new Outlook Data File (.pst) is created in Outlook 2010 when you add a new POP3 account
http://support.microsoft.com/kb/983131 

Description of the Office Outlook 2007 hotfix package (outlook-de-de.msp): August 31, 2010
http://support.microsoft.com/kb/2308912 
Hotfix for German version when the information bar in an accepted meeting request displays incorrect text.

Description of the Office Outlook 2007 hotfix package (Outlook-x-none.msp): August 31, 2010
http://support.microsoft.com/kb/2276479 
Addresses a number of issues, including broken word wrap in calendar printouts. See KB article for details.

Description of the Outlook 2010 hotfix package (Outlookintl-de-de.msp): August 31, 2010
http://support.microsoft.com/kb/2345346 
The German information bar displays wrong text when you open an accepted meeting.

Description of the Outlook 2010 hotfix package (outlook-x-none.msp): August 31, 2010
http://support.microsoft.com/kb/2281463 
Addresses a number of issues in Outlook 2010. See KB for details.

Description of the Outlook 2010 hotfix package (outlook-x-none.msp): August 31, 2010
http://support.microsoft.com/kb/2266428 
A new email message does not get sent after you press ALT+S in the Danish version of Outlook 2010.

Office 2007 Cumulative Update for August 2010
http://support.microsoft.com/kb/2396342 
Contains Outlook-x-none (KB 2276479) and Outlook-de-de (KB 2308912) in additional to updates for other Office applications.

Office 2010 Cumulative Update for August 2010
http://support.microsoft.com/kb/2396341 
In additional the updates for all Office 2010 applications, contains the following hotfixes for Outlook: Outlookintl-da-dk, Msointl-da-dk (KB 2266428) Outlookintl-de-de (KB 2345346) and Outlook-x-none (KB 2281463)

Public folder read/unread status is lost after a public folder on a second Exchange Server 2007 server is added as a replica folder
http://support.microsoft.com/kb/983115

Time zones that do not observe daylight saving time and Outlook 2010
http://support.microsoft.com/kb/982987 

You cannot start Outlook 2010 after you uninstall Business Connectivity Services
http://support.microsoft.com/kb/983014 

You receive the error "The attempted operation failed" in Outlook 2010 when you try to retrieve the DisplayType property of an email recipient
http://support.microsoft.com/kb/983265 

Other Resources

Exchange 2010 SP1 FAQ and Known Issues
http://msexchangeteam.com/archive/2010/09/01/456094.aspx

Exchange Server 2010 Service Pack 1
http://www.microsoft.com/downloads/details.aspx?FamilyID=50b32685-4356-49cc-8b37-d9c9d4ea3f5b&displaylang=en

Say No! to Compatibility Mode
http://www.slipstick.com/problems/compat_mode.htm
We're seeing problems caused by users running the Troubleshoot compatibility utility which then sets Outlook to use compatibility mode. This results in errors as Outlook is fully compatible with Windows 7. Bottom line: Do not use the troubleshooter on Outlook and do not set compatibility mode.

Using Outlook 2010 with or without Word 2010 installed
http://office.microsoft.com/en-us/outlook-help/using-outlook-2010-with-or-without-word-2010-installed-HA010356483.aspx 
Although the Word-based e-mail editor built into Outlook 2010 does not require that Word 2010 be installed, additional features and commands are available when you install Word 2010 with Outlook 2010. This article compares the features and commands available with or without Word 2010 installed.

Poll: Do you like Outlook 2010's handling of default accounts?
http://www.outlookforums.com/showthread.php?69015 
We have a new poll at outlook forums: Outlook 2010 has a nifty new feature - The lack of a true default account when there are multiple accounts delivered to different pst files in the profile. Outlook uses the account assigned to the pst the folder is in for new messages, not the default account assigned in Account Settings. Some users complain about, at least till they get used to it. (Registration not required to vote.)

Outlook & Office 2010 Click-to-Run Headaches
http://www.slipstick.com/outlook/ol2010/click-to-run.asp 
The “Click to Run” version (C2R) is virtualized and can run side-by-side with your current installation which makes it great for trials but there are some limitations: Outlook 2010 C2R will not use add-ins and external programs (including sync software)will not see Outlook C2R; for example, mailto’s will not use Outlook 2010 because it is not registered as nor can it be the default email client. You can switch between either version at any time but cannot use both at the same time. While the limitations are annoying for regular use, it’s workable for people who want to try Outlook or need to support Outlook 2010 but aren’t ready to move to it for daily use.

Should you install Office 2010 32- or 64-bit?
http://www.slipstick.com/outlook/ol2010/64bit.asp 
The 32-bit version of Office 2010 is the recommended option for most users, because it prevents potential compatibility issues with other 32-bit applications, specifically third-party add-ins that are available only for 32-bit operating systems.

Determine when to install Outlook 2010
http://technet.microsoft.com/en-us/library/cc179026.aspx 
You can install Outlook 2010 before, during, or after an installation of other applications in Office 2010. You can also deploy Outlook 2010 to different groups of users at different times. Note that installing Outlook 2010 without Microsoft Word 2010 limits Outlook 2010 functionality in the following ways: 1) The Outlook 2010 e-mail editor has fewer features, and 2) Internet Fax functionality is not available. This article describes the requirements, advantages, and disadvantages of each installation strategy.

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