Exchange Messaging Outlook Volume 14, Number 37

Outlook 2003, Windows 7, and zip attachments

Problem: When using Outlook 2003 on Windows 7, users can't open zip attachments from a message - double clicking on the zip brings up the Open/Save dialog but clicking Open does not open it (the zip is saved in the securetemp folder each time you double click though).

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Exchange Server and Secondary Email Addresses

It's not unusual for an Exchange server mailbox to have several SMTP addresses associated with it - often for sales and support or for different subsidiaries of a small business. The mailbox users want to be able to send messages from any of the associated SMTP addresses, and this is not possible with Exchange server - it always uses the default SMTP address. Creating a separate mailbox for each address adds its own problems - managing multiple mailboxes can be a hassle.

There are two ways to handle this problem:

Create IMAP accounts in Outlook, one for each address. The user chooses the account they want to use when they compose the message.

Create distribution groups on the server for the secondary addresses and make the mailbox the only member. (Remove the secondary addresses from the mailbox before setting up the groups.) Give Send as permission to each distribution group.

Neither method is perfect, but its the only way for now. Even Outlook 2010 doesn't do anything to address this situation, beyond allowing two Exchange accounts in the profile and choosing the sending account based on the folder in the view.

Outlook Quick Tip: How to Send a Forwarded Draft Email

A surprising number of people run into this problem:
"A colleague sends me draft emails as attachments to a message. When I open the attachments to revise the emails before sending, the send button is grayed out. How do I send it?"

You need to move the attachment to your Draft folder first. You can do this by dragging the attachment from the message to the Drafts folder. Once in Drafts, open the draft message and the Send button will be active.

"This operation has been cancelled… "

I expected the help calls for this problem is die down as Windows update pushed out IE8, but its still my number one issue, generating the most hits and "thanks" emails. Based on the comments in the emails, the cause appears to have shifted from installing IE to uninstalling Chrome.

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Reminder: Which version of Exchange Server do you use?

If you haven't already responded to our highly unscientific poll, there is still time. Registration is not required for polls.
http://forums.slipstick.com/showthread.php?t=33803