by Michael B. Smith,
MCSE/Exchange MVP
The Exchange User Monitor was released in 2005 for Exchange Server 2003. This
tool allows an administrator the capability to dive deeply into the guts of an
Exchange Server and see what is going on with MAPI on that server. The tool
regularly updates its display (by default, every 60 seconds), tracing the
activity of each MAPI connection that is open to the Information Store. This
includes connections that occur via Outlook Anywhere (RPC/HTTP).
Continue reading...
"When it rain, it pours" often applies to questions about Outlook and Exchange.
We'll see very few questions about a problem, then all of a sudden everyone
seems to have the problem. This week its about users with Owner permission being
unable to post to public folders.
The problem: "Two users have full owner rights to add/edit/delete entries in a
public calendar. Currently neither of the two employees with full owner rights
can add or edit or delete entries in the public calendar. They get a message
saying "Your changes could not be saved because you don't have permission to
modify some or all of the items in this folder. Do you want to save a copy of
this item in the default folder for the items? " Any ideas about what is wrong?"
This is caused by an incorrect setting on the Public Folder. I know, you're
thinking "Wow, what a revelation" . But seriously, it is an incorrect setting on
the Administration tab of the folder's properties.
The default setting is "Drag/Drop posting is a: Move/Copy ". This allows anyone
with the correct permissions to create or drag an item in the folder. When it's
changed to Forward, the folder treats all items as forwarded items and the error
occurs because the creator does not have permission to send mail on behalf of
the folder.
So, there are two ways to fix the error. First is to set the Drag/Drop posting
to Move/Copy. If you need to have it set to Forward, make sure the Owners have
send on behalf permission for the folder and for the originator of the messages
in the folder.
This begs the question: under what circumstances would you want it set to
forward? When this is set to Move/Copy, items added to the folder show the
original sender and this person remains the owner of the item, even if they
don't have permission to post to the folder. The person who moved the item is
not identified.
When its set to Forward, it identifies the item as from the person who moved the
item and the original send may be listed in the header in the message body.
Although it seems like Forward should be the default, if only to prevent someone
from maliciously posting as another person, unless a user has send as permission
for another account, it will be posted as "On behalf of" when using Move/Copy,
so while an employee could post a notice from the CEO making tomorrow a company
paid holiday, it shouldn't fool anyone.
If the original sent or received date is important, you'll want to use
Move/Copy. When the setting is Move/Copy the original sent and received dates
are retained, but when using Froward, the sent and received dates are changed to
the date it was added to the folder.
XCLN: Cannot Save Changes to a Public Folder Item
http://support.microsoft.com/kb/168540
XADM: One User Appears Able to Post to a Public Folder as Another User
http://support.microsoft.com/kb/251819 You can customize the Task view on the To-do bar to show only certain tasks. All
of the filter options found in Views or Search folders are available in the task
section of the To-do bar.
This example shows you how to limit the tasks shown to a specific period.
- Right-click on the field names and select Custom. (Select one of the
predefined views first, if desired)
- Choose the Filter button.
- On the Advanced tab, click the Field drop-down button, and choose from the
Date/Time fields. Choose the Due date field.
- As the Condition, choose "on or before".
- In the Value field, type "3 weeks from now" (without the quotes) or even "now
+ 3 weeks". You can also use a formula such as NOW(3*WEEK(()), but many natural
language phrases and simple formulas will work just as well and don't require
even basic knowledge of SQL.
- Add it to the list and Ok your way out of the dialog.
This won't display tasks with no due date. If you need to include tasks with no
due date, add the Due date field again and choose Does not exist as the
condition and Add to list. Now you'll see both tasks due on or before 3 weeks
from now and those with no due date.
There is just one big drawback to creating a custom filter for tasks in the
To-Do Bar - only one view is supported so you can't switch between views as you
can in other folders. If you want to use different views you need to keep
editing this filter or view the To-do list in the Task module, where you can
create as many custom views as needed.
Always do the feedback questionnaire if an article on the Microsoft website is
unclear or missing information. They do read these comments and while they may
not edit an article on just one comment, they will attempt to make it easier to
understand once they get a few negative comments. Don't just write 'this didn't
help' or 'it's wrong' explain why it was hard to understand or why it didn't
address the issue you were searching for. For example, many of the Office Online
articles about the Outlook Address Book and Contacts came about because the
comments indicate that the address book and contacts are really confusing to
many users. Anyone supporting users knew that, but sometimes it takes comments
from real users to get the point across.
They also like praise when the article helps them (who doesn't) so if you have
time, a positive comment is appreciated, but it's very important that they know
when the articles don't help. Complaining to your co-workers won't do a bit of
good - complaining to Microsoft will make a difference for others.
While the same advice should apply to any website that has a feedback
questionnaire on each page, I know the appropriate persons at Microsoft read
these comments and will rework the article if it's not helping their users.
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