Exchange Messaging Outlook
Volume 8, Number 7
Greetings! Welcome to Vol. 8, No. 7, 23 Jul 2003, of Exchange Messaging
Outlook, a biweekly newsletter about Microsoft Exchange and
- New utilities
- Updated utility
- Other resources
Exchange 2003 OWA first impressions
As we reported in the last issue of EMO, Exchange 2003 has been
released to manufacturing. Just as additional functionality for
Outlook Web Access was one of the major features in Exchange 2000,
it looks like another major leap for OWA in Exchange 2003 could
provide a strong reason to consider upgrading. (According to the
Radicati Group, about 22 percent of Exchange users already access
their mailboxes using OWA.) Microsoft has done a lot of work to make
the OWA experience (especially the "rich" client in Internet
Explorer 5.5 or later) as much as possible like the Outlook desktop
experience. Additions in OWA 2003 include support for more types of
Outlook items and commonly used email features that were previously
available only with third-party add-ins. You can try the new OWA for
yourself free for seven days with a trial account from
The "rich" browser display mimics the layout of Outlook 2003 with
the new navigation bar on the left, a two-line display of email
messages in the center, and the reading pane on the right. Users
even get an option of five different color schemes, although oddly,
the selected scheme applies only to mailbox folders, not to public
folders. The right-click context menu displays Outlook commands like
reply and forward, instead of Internet Explorer commands.
Clicking the drop-down arrow adjacent to the New button reveals
that you can now create distribution lists and tasks in OWA 2003.
Both have some limitations, compared with the Outlook desktop
functionality, but most OWA users probably won't notice. For
distribution lists, you can choose from recipients in either the
Global Address List or your own default Contacts folder, but you
cannot add one-time recipients that exist only in the distribution
list. And, while you can create tasks and even set reminders for
them, you cannot make a task assignment to someone else from OWA.
The latest version of OWA still has no support for journal items.
On a new message, the toolbar sports new Insert Signature and
Spelling buttons. You can set up your signature and set spell check
options by clicking the Options button on the left-side navigation
bar. Other new options include the number of items to display on
each folder page and settings related to privacy: As with Outlook
2003, you can block the downloading of images and other external
content in HTML mail messages. You can also now control whether
reading a message in OWA generates a read receipt.
The ability to manage junk mail and rules from within OWA gives
users who use OWA mostly for mail even less of a reason to go back
to the Outlook desktop program. You can manage your safe senders,
safe recipients, and blocked senders lists from within OWA. Also
included is an option to treat all entries in your Contacts folders
as safe senders whose mail should never be blocked.
You can manage rules from the Options window in OWA 2003 or
create a rule from an existing message by right-clicking the
message, then choosing Create Rule from the pop-up menu. The
available rules conditions and actions are fairly simple, since the
rules must be able to run on the server, but you get the basics
needed to sort mailing list messages and mail from different senders
into their own folders, so your Inbox stays tidy. You can also set
up rules to automatically forward mail to another address.
Exchange Connections Conference
Given the amount of mail we received, we generated quite a stir
with our announcment about the Exchange conference slated for
Orlando, Nov. 2-6. No, it's not MEC, as we said in EMO last month,
but a separate conference organized concurrently with the Windows
Connections conference at the same location. (One registration = two
conferences) I'll be speaking on Outlook deployment, client
anti-spam strategies, and what to look for in Outlook mobility
solutions. Other speakers include Tony Redmond, Paul Robichaux, Jim
McBee, Kieran McCorry, Donald Livengood, Ethan Wilansky, Chris Wolf,
and Alan Sugano. Information about the Exchange Connections
Conference is now available at
Outlook 2002 Connector hotfix
Microsoft has issued a hotfix for the Outlook 2002 Connector
component for access to an IBM Lotus Domino R5 server (version
5.0.1, 5.0.6, 5.0.8, 5.0.9, 5.0.10 or 5.0.11) for email, scheduling,
address book, and task items. The Microsoft Knowledgebase article,
"OL2002: Slow Performance After You Connect to Lotus Notes" at
http://support.microsoft.com/?kbid=818203 describes the fix,
which is available in any of the post-Service Pack 2 hotfix
"rollups" from June 18 or later, the latest being the July 1 rollup
Microsoft is now releasing not individual hotfixes, but hotfix
"rollup" packages for both Outlook 2002 and Outlook 2000, perhaps
because they have amassed so many fixes since the last service pack.
Outlook 2000 hotfix for iCal interoperability problem
Another recent hotfix apparently solves the interoperability
problem that has prevented Outlook 2000 users from being able to
open some meeting requests and appointments sent in the iCalendar
format by Outlook 2002 users. The previous workaround was for the
Outlook 2002 user to remove any reminder before sending the iCal
item. The Outlook 2000 Post-Service Pack 3 Hotfix Rollup Package
July 3, 2003 (http://support.microsoft.com/?kbid=823324)
includes this fix, as well as others.
Need for better
iCal and vCard support
While I'm glad to see this fix, given the important role iCal
plays in allowing Outlook users in different companies to schedule
meetings together, I can't pass up an opportunity to mention once
again how lukewarm Microsoft's support for the iCalendar and vCard
interchange standards seems to be. Outlook can import a bulk iCal
file, but it cannot import a vCard file with multiple entries, nor
can it generate iCal or vCard files with multiple entries. Such bulk
files would provide another way to share Outlook data between users
or between computers.
Fortunately, Apple has driven up interest in vCard
interoperability with its iPod device, and that interest has
generated a couple of tools -- Outpod (http://outpod.stoer.de/)
and Outlook2Mac (http://www.littlemachines.com/)
that can export multiple calendar or contact items from Outlook to a
Did you know that the iCal standard, RFC 2445 (http://www.ietf.org/rfc/rfc2445.txt)
embraces not just appointments (VEVENT), but tasks (VTODO) and
journal items (VJOURNAL), too? Outlook, however, has no support for
iCal for tasks and journal entries.
Is Redemption a security risk?
As more organizations look for ways to avoid Outlook security
prompts in applications they develop for internal use, they often
look to the Redemption COM library, wrapping Extended MAPI, as a
possible solution. Inevitably, someone asks (with good reason)
whether Redemption itself imposes a security risk. For my purposes
and those of my clients, I've determined that it is not a security
risk, because of the security features in Redemption itself that
would make it difficult to hijack. However, you can make up your own
mind by reading the response that Redemption's author, Outlook MVP
Dmitry Streblechenko, gave recently in the outlook-dev discussion
list to the topic "In My World Redemption Is A Security Risk" at
Vous avez un courriel
The French Culture Ministry has decreed that "email" is out and "courriel"
-- a contraction of the term "courrier electronique" -- is in, as
terminology fit for use in official documents. However, it's not
France, but Canada that can claim credit for originating the term,
which apparently first appeared in a 1986 book, "La Planete cyber"
(The Cyber Planet) by University of Montreal comparative literature
professor Jean-Claude Guedon. According to a Canadian Press news
report, people in Quebec started using "courriel" on their business
cards in the 1990s, and the authoritative Le Petite Larousse
dictionary picked it up in 2000.
Allows Outlook users to schedule of people, conference rooms,
audio or video conferencing, catering, and technicians with a
single action. Also works with Lotus Notes and web clients.
MEETING PLANNER FOR OUTLOOK
Resource scheduling tool for Exchange 2000 and Outlook 2000 or
later . Custom Outlook form allows searches of available rooms
by various criteria. Users can view room floor plans and
installed equipment, make catering requests. Reports show room
availability and usage. XML web services interface allows
Add-in for Outlook 2000 or later that automatically manages ECF
notices of legal case filings.
Delivers mobile access to Exchange mailbox data to Palm, Pocket
PC, web browser, and devices supporting WAP, SyncML, and SMS .
Supports attachments, meeting requests, and mail filters.
Desktop- and server-based tools for searching Outlook email
messages and system files. Presents search results with
thumbnails of the items found. Free personal version available.
SMART CONTACT MANAGER
Contact manager for sales force automation and other
applications with Outlook integration for email tracking;
synchronizing calendar, contacts, and tasks; and creating SCM
contacts directly from within Outlook. Outlook 2000 or later.
For personal or group use.
Exchange 2000 or 2003 anti-spam tool using multiple approaches.
Reports allow administrators to see which techniques are most
effective and analyze the effect of making filters more or less
aggressive. Online updates for both spam engine and filters.
Group and individual overrides for mailboxes.
Version 1.06a of this tool for automatically filing messages in
folders after you send or read a message now supports Exchange
mailbox folders as well as .pst files.
EXCHANGE SDK JUNE 2003
Updated documentation and developer tools for both Exchange 2000 and
the new Exchange 2003.
OUTLOOK TIP OF THE DAY
Tips mailed to you up to 3 times per week, from MVPs, Outlook
authors, and others.
New code samples at
Set color label on appointment
Add text to plain text message
Error processing SSI file
Jun 08 2011
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