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Change Send and Receive Settings

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› Outlook › Configure and Maintain › Change Send and Receive Settings

Last reviewed on January 14, 2019     45 Comments

To change how frequently Outlook does automatic send and receives, you need to edit the Send and Receive settings. The easiest way to open the Send and Receive dialog is using the keyboard shortcut: Ctrl+Alt+S.

If you prefer to use the mouse, look on the Tools, Send and Receive menu, Send/Receive Groups, Define Send and Receive Groups.
send and receive dialog

In Outlook 2010 or Outlook 2013, look on the Send and Receive tab, under Send/Receive Groups, Define Send and Receive Groups.

For best results, don't check for new mail more frequently than about 8 - 10 minutes. Checking too frequently (either automatically or manually) can cause Outlook to hang on the process and you will not be able to send or receive mail until you restart Outlook.

Send immediately when connected is in Tools, Options, Mail Setup tab in Outlook 2007 and older.
email-accounts-dialog

In Outlook 2010 and 2013, Send Immediately when connected is about halfway down the File, Options, Advanced page.

A link to the Send and Receive dialog is on the Mail Setup tab too.

Video Tutorial

[wpvideo Z0Hp6F8B w=600]

Change Send and Receive Settings was last modified: January 14th, 2019 by Diane Poremsky

Related Posts:

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  • Change your Password and Server Settings in Outlook 2016

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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Saif Ullah Khan
April 27, 2022 2:45 am

I have struggled with problem of receiving a lot of mails form job seekers in daily bases. I headache from them because whenever I open my outlook inbox i can't see the received mails....

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Diane Poremsky
Author
Reply to  Saif Ullah Khan
June 24, 2022 11:24 pm

Are they in the inbox or in the junk email folder? Did you try resetting the view one the folder?

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Saif Ullah Khan
Reply to  Diane Poremsky
June 25, 2022 1:40 am

Hello

Yes they are in the inbox and I also tried to reset the view but still a lot of mail receiving from them

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Del
November 14, 2018 10:26 am

How long should outlook 2016 receive e-mails when (send receive) is selected? After my current e-mails received by my e-mail server are received, it that (send receive) operation complete? If additional mail is are received by my (charter.net account), should they continue to be downloaded? I would like that (send receive) break the connection when the current batch of e-mails have been received.

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William Bruce
October 13, 2017 9:36 pm

I have struggled with the problem of receiving mail for two or three days including time spent with my ISP for help. I have tried many possible solutions; however, the simple solution was to change the frequency of checking for mail from 1 to 10 minutes. I immediately started receiving email. I thank you for the help.

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Diane Poremsky
Author
Reply to  William Bruce
October 13, 2017 11:17 pm

Yeah, that is why we recommend not checking mail more frequently that every 5 - 8 minutes.

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Michelle
January 24, 2017 11:30 pm

Using Office 365 - I tried to edit the send/receive groups but there is no OK selection to save my changes. Any idea?

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renee
Reply to  Michelle
June 24, 2022 7:20 pm

was there a resolution>

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Diane Poremsky
Author
Reply to  renee
June 24, 2022 11:23 pm

do you see the full dialog on screen? Is the save or OK button off the screen?

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Sebastian
January 12, 2017 10:36 am

Hi, I managed to set outlook to send/receive all emails every 3h. However I would like to add a rule that if I receive emails from my bosses (or a specific list of email addresses), I should receive them directly and not wait 3 hours, like for the rest of "customers". Does anyone know how to do this?

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Diane Poremsky
Author
Reply to  Sebastian
January 12, 2017 1:45 pm

Outlook can't do that - it downloads everything in the mailbox when it checks mail, it can't do a filtered download. There might be manual apps that check mail (like mailwasher) that can alert you if there is an important message, but you will need to download all to get it into outlook.

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Yehudit Hannah Cohn
Reply to  Sebastian
April 3, 2017 6:20 am

Set a separate send-and-receive group just for your bosses' email address, and let it check more frequently as well as sending you notifications.
Generally, with a little ingenuity, you can set very specific send-and-receive actions and mailbox rules, which can include rules about handling exceptions just as specific addresses.

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Diane Poremsky
Author
Reply to  Yehudit Hannah Cohn
April 3, 2017 8:07 am

This assumes it's sent to a separate email account - if it's from the boss to your email account, you can't use send and receive rules to only get mail from the boss.

Also note that if you are using Exchange accounts (including Outlook.com and Office 365), you should not change the send and receive settings for the account.

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dazed confused
December 30, 2016 9:11 am

Using outlook 2010 and one imap account I have to delete and create the same account every morning or it won't fetch new messages...even with anti virus disabled. any ideas?

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Diane Poremsky
Author
Reply to  dazed confused
January 12, 2017 1:02 pm

Does it work in safe mode? To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.

Did you customize send and receive settings? Delete the SRS file for the profile. The only change you should make to the send and receive settings (Ctrl+Alt+S) is to lower the check every 30 min setting to 5 minutes (or higher) - the checkbox to check every nn minutes should be checked and set to 5 min or higher.

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Thomas Wayne
May 5, 2016 7:21 pm

I am looking for my emails from january 2,2016. How can O see them?

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Diane Poremsky
Author
Reply to  Thomas Wayne
May 5, 2016 11:18 pm

What type of email account? Are they in Outlook? they should be in a folder in outlook if you downloaded them.

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Russ Parsons
April 18, 2016 3:44 pm

Hi - I just updated to Office 2016 for the Mc from Office 2011, and I can see no way in the new version of Outlook to receive mail (either automatically or manually) from one account only. I occasionally send messages from my wife's account for her business, but I don't want to receive her emails. In 2011 Outlook, the send/receive button allowed you to send/receive ALL, or just from one account. In the 2016 version, send receive ALL is the only option—is there a way to change this?

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