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Ads in New Outlook

Slipstick Systems

› Outlook › Ads in New Outlook

Last reviewed on August 23, 2024     No Comments

Applies to: Outlook (new)

If you have a Microsoft 365 subscription, you should not see ads in your message list in new Outlook or the message list and banner ads on the right in Outlook on the web.

The rules for new Outlook are basically the same as for Outlook on the web: the account needs a subscription to go ad-free. The only difference with new Outlook is the account with the subscription needs to be the primary account and all accounts will be ad-free in new Outlook. Business accounts without Microsoft 365 software licenses can be added to new Outlook as long as the primary account has a subscription.

To set an account with a Microsoft 365 software license as the primary account in new Outlook at View tab > View settings > Accounts. Click Manage button next to the account with the Microsoft 365 subscription and Set as primary account.
change the primary account in new Outlook

If the Microsoft account address for your subscription is a third-party address aka EASI (Email As Sign In), at this time new Outlook will show ads. Microsoft is working on a solution so users with EASI addresses can sign into new Outlook to remove ads.

Until then you would need to add an outlook.com alias to the Microsoft account and add the account to new Outlook as the primary account. If you don't want to use an alias, turn on Focused Inbox. The Focused tab will be ad-free while the Other tab will have 2 message list ads at the top.

Ad example when Focused Inbox is not enabled:
inbox ad

Ad example when Focused Inbox is enabled, with 2 ads on the Other tab (although not shown, there are no ads on the Focused tab.)
ads on the Other tab

More Information

About ads in Outlook (Microsoft support)

Ads in New Outlook was last modified: August 23rd, 2024 by Diane Poremsky

Related Posts:

  • "This account is not supported in Outlook" error message
  • Focused Inbox in Outlook desktop
  • Using the Focused Inbox in Outlook Apps
  • Outlook.com: Manage Subscriptions

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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