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Volume 26 Issue 27

Slipstick Systems

Issue Date: October 14, 2021 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on October 14, 2021.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights

  • Calendar Time Scales
  • Outlook.com Calendar subscription
  • Files in Outlook on the web

Calendar Time Scales

A user complained because his calendar looked messy - his appointments were varying lengths and appeared to be overlapping on his calendar, with the appointments appearing to be in the same time period.

The fix was easy: right-click on the time scale and choose a different time scale. If you use a time scale that is longer than the typical appointment length, your appointments may appear to overlap in the same time period.

You’ll see more overall hours on screen with the 60-minute scale and fewer hours using the 5-minute scale, but appointments may appear to overlap using the 60 minute scale.

Outlook on Windows desktop goes from a high of 60 minutes to as low as 5-minute periods. With the 60 min periods, you should see most of the day on screen. The 5-minute scale might have 4 hours visible at any time.

If there isn’t room for all 24 hours, Outlook will use your workday start time, displaying until midnight, adding hours in the morning if there is room.

Outlook on Mac divides an hour into 15- or 30-minutes blocks on the day or week calendar but supports showing from 4 to 24 hours on screen. The 4-hour option has the largest hourly blocks divided into 15-minute periods; the 24-hour scale has very small hourly blocks, divided into 30 min periods. Unlike Outlook for Windows, which has the time periods set to a specific height, Outlook on Mac client makes the periods smaller to squeeze your selected hours on screen. Like Outlook on Windows, if you are showing less than 24 hours, the display starts with your start working hour.

Outlook on the web is limited to 15- or 30-minute scale (your choice, in Settings > Calendar.)

Outlook.com Calendar subscription

Some users are reporting problems subscribing to calendars in their Outlook.com account. Users add the calendar using Add Calendar > Subscribe from web and it syncs the first time but never updates. Microsoft is investigating.

Only calendars subscribed in Outlook on the web are affected. Calendars subscribed to in Outlook desktop as Internet Calendars sync correctly. The advantage of adding the calendar to Outlook on the web instead of Outlook (assuming you have an Outlook.com or Office 365 mailbox), is that once added online, it syncs to all devices you open the mailbox on.

This bug is just a bug, not a sign the service is going away. Outlook has no plans to deprecate its support for .ics/ical calendars, holidays, and professional sports team schedules.

Files in Outlook on the web

Outlook on the web has a Files module, which contains a list of all email attachments you’ve sent and received. To remove attachments from this list, you need to delete the entire email message, from the folder it is in. You cannot delete messages or attachments from the Files module. You cannot delete attachments from messages in Outlook on the web. If you have Outlook desktop software, you can remove attachments from messages and the change will sync back to the server.

Some users discovered they have orphaned attachments – the email message is deleted but the files is still on the files list. If deleting a message does not remove the attachment from the list, there is no way for you to manually remove it. Check your OneDrive to verify it was not saved to OneDrive and search your mailbox for it, to confirm the message was deleted.

New & Updated Exchange Server KB Articles

Description of the security update for Microsoft Exchange Server 2013: October 12, 2021 (KB5007011)

Description of the security update for Microsoft Exchange Server 2019 and 2016: October 12, 2021 (KB5007012)

How to set Exchange Online mailbox sizes and limits in the Office 365 environment
Describes how to use Exchange Online PowerShell to set Exchange Online mailbox sizes and limits in Office 365.

New & Updated Office 365 KB Articles

October 2021 updates for Microsoft Office

Description of the security update for Office 2016: October 12, 2021 (KB4461476)

Description of the security update for Office 2016: October 12, 2021 (KB5001982)

Description of the security update for Office 2013: October 12, 2021 (KB5001985)

Description of the security update for Office 2013: October 12, 2021 (KB4018332)

KB5002984: Configuring Jet Red Database Engine and Access Connectivity Engine to block access to remote databases

Other Resources

October 2021 updates for Microsoft Office
Microsoft released these security and nonsecurity updates for Office in October 2021.

Older Outlook version on Windows 11?
I know some consumers (and some businesses) can't afford to upgrade with every new Office version and want to make their purchase last as long as possible. But there comes a time when you need to say "Enough. Time to bite the bullet and upgrade."

Using Outlook’s ‘View it in a web browser’ with Edge
How to enable Edge browser to view messages using Outlook's View in Browser command.

Search your Contacts using PowerShell
Use PowerShell to search for Contacts with a value in a default or custom Contact field. While you can do a more complicated search within Outlook, you will need to use PowerShell (or VBA) if you want to search for a value in a custom field.

Volume 26 Issue 27 was last modified: October 21st, 2021 by Diane Poremsky

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Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

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