Volume 24 Issue 20

Today's Highlights:

• Custom Domains in Outlook.com Premium: Transfer
• Outlook Email Connection Encryption Error
• Add Gmail to Outlook.com
• Outlook desktop notifications in Window 10

Custom Domains in Outlook.com Premium: Transfer

This is the first of two changes coming to Outlook.com Premium accounts.

Those of us who got in on the first custom domain program (called Outlook.com Premium) in the new Outlook.com had the option of letting Microsoft register the domain for us. We also did not need an Office 365 software subscription to get the Premium features such as a larger mailbox,

Microsoft is getting out of that business early next year and giving users the opportunity to take full ownership of their domain by transferring the domain to another registrar (GoDaddy is recommended).

If you want to continue using the custom domain for email in Outlook.com, you’ll need an Office 365 Home or Personal subscription.

To take ownership of your domain, log into Outlook.com and click on the diamond icon in the bar, then click “Transfer your domain”. It’s still a little buggy – one of my domains did not have the authcode, a second one doesn’t yet have the transfer button. We have until Jan 15 2020 to transfer the Microsoft-purchased domains to our own registrar.

For more information on the retirement of this Custom Domain program, see Outlook.com Premium is being retired

Outlook Email Connection Encryption Error

Some users are reporting problems connecting to some email servers, receiving this error: (0x800CCC1A) : 'Your server does not support the connection encryption

I’m getting error message 0x800ccc1a. I checked the email settings and they are all correct, but I continue to get this error message: "we couldn't connect to the incoming POP server using the specified encryption method". It’s the same when I try setting it up as IMAP. The problem seemed to start with last Windows 10 update.

Check for this registry key and if it is present, change Enabled to 0. If the key is present, the If present, it is set to 1 by default.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\
SCHANNEL\Protocols\TLS 1.3\Client
Enabled = 0

Add Gmail to Outlook.com

The second new feature is Gmail in Outlook, currently available to a subset of Premium users (those with Office 365 subscriptions). It will be rolled out slowly to subscribers.

Instead of adding Gmail account to Outlook.com as a connected account, you can open it in its own “Microsoft Cloud” mailbox, as a second mailbox attached to your Outlook.com account. This is the same process used in Outlook mobile and Outlook for Mac and will sync calendar and contacts. (We’re still waiting for it to come to Outlook on Windows.)

When it is enabled on your account, you’ll see a small box asking if you want to add a Gmail account. If you decide it’s not for you, remove the account in Outlook.com's settings: Settings (gear icon) > View all Outlook settings > Manage Premium > Additional Mailboxes

After you add your Google account, you’ll be able to send email, create appointments, and add contacts with your Gmail account using Outlook.com interface. It’s a two-way sync, so any change you make in the Outlook.com interface will sync over to the Gmail server.

Unlike a connected account, the mailbox will not sync down to Outlook desktop.

Outlook desktop notifications in Window 10

I frequently get questions from users asking how to enable Outlook’s desktop notifications. Because you can do things, such as delete or reply, the are more useful to many people than the simple banners available in Windows 10.

How do I get the previous outlook notifications, the one that has (Delete, Mark as read, reply, etc.) the Windows 10 notifications do not have any options and NOT helpful.

Unfortunately, you can’t get those more users notification banners back.

New & Updated Exchange KB Articles

'0x80070005-0x0004dc-0x000524' error when a user sends updates to Calendar items that were created before Exchange Online migration
https://support.microsoft.com/help/3131416

'Object reference not set to an instance of an object' error when you run the Hybrid Configuration wizard
https://support.microsoft.com/help/3067696

'Secure Mail Certificate on server is not bound to the SMTP Service' error when you run the Hybrid Configuration wizard
https://support.microsoft.com/help/3058190

'Target mailbox unlock operation was not replicated' message after you migrate a mailbox from the on-premises environment to Exchange Online
https://support.microsoft.com/help/3078572

'The user isn't assigned to any management roles' error when you run the Hybrid Configuration wizard
https://support.microsoft.com/help/3058293

Cumulative Update 10 for Exchange Server 2016
https://support.microsoft.com/help/4099852

Description of the security update for Microsoft Exchange Server 2019, 2016, and 2013: November 12, 2019
https://support.microsoft.com/help/4523171

Exchange Online users cannot access free/busy information of users in a non-Internet-facing Active Directory site
https://support.microsoft.com/help/3057905

Inbox rule to redirect messages doesn't work if forwarding is set up on a mailbox
https://support.microsoft.com/help/3069075

Out-of-office replies and voting options in email between on-premises and Exchange Online users appear incorrectly
https://support.microsoft.com/help/3070442

User photos aren't synced from the on-premises environment to Exchange Online in a hybrid deployment
https://support.microsoft.com/help/3062745

New & Updated Office 365 KB Articles

Changes to domain-based filtering in Synchronization Service Manager fail to sync
https://support.microsoft.com/help/2998261

Description of the security update for Office 2013: November 12, 2019
https://support.microsoft.com/help/4484152

Description of the security update for Office 2016: November 12, 2019
https://support.microsoft.com/help/4484113

Directory synchronization for Office 365, Azure, or Intune can't be activated or deactivated
https://support.microsoft.com/help/2654338

Directory synchronization report contains an 'incompatible object type' error in Office 365 or Exchange Online Protection
https://support.microsoft.com/help/2974686

How to use SMTP matching to match on-premises user accounts to Office 365 user accounts for directory synchronization
https://support.microsoft.com/help/2641663

November 12, 2019, update for Office 2016 (KB3085368)
https://support.microsoft.com/help/3085368

November 18, 2019, update for Office 2016 (KB4484198)
https://support.microsoft.com/help/4484198

November 2019 updates for Microsoft Office
https://support.microsoft.com/help/4527848

Office updates for new Japanese era
https://support.microsoft.com/help/4478844

New & Updated Outlook KB Articles

'It is not possible to expand the folder' error when you try to access Exchange public folders in Exchange Online
https://support.microsoft.com/help/3027606

'Outlook cant reach the server to get the categories' error in Outlook 2016 for Mac when you edit categories
https://support.microsoft.com/help/3022266

'The operation cannot be performed because the message has been changed.' error when a delegate creates a Skype or Teams meeting in Outlook
https://support.microsoft.com/help/4502145

'To assign a license that contains Outlook Customer Manager ...' error when creating a new user in Office 365
https://support.microsoft.com/help/3209493

November 2019 updates for Microsoft Office
https://support.microsoft.com/help/4527848

Office updates for new Japanese era
https://support.microsoft.com/help/4478844

Outlook 2016 for Mac crashes immediately after startup
https://support.microsoft.com/help/3014451

Outlook 2016 for Mac: Permissions error when you import an Outlook 2011 identity
https://support.microsoft.com/help/3053602

You cannot edit the message subject through Outlook
https://support.microsoft.com/help/4022843

You cannot open a shared calendar in Outlook 2016 for Mac
https://support.microsoft.com/help/3007307