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Volume 23 Issue 13

Slipstick Systems

Issue Date: May 24, 2018 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on May 24, 2018.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights:

  • The (good) Autocomplete list is back!
  • Send From different addresses in a mail merge
  • No search results for POP and IMAP accounts (Fixed)
  • Calendar print style

The (good) Autocomplete list is back!

In the April 12 2018 issue of EMO, I recommended readers vote on a suggestion at outlook.uservoice.com to add an option to revert the autocomplete list to the old, simple list style instead of the newer Recent/Other Suggestions list.

I’m happy to say that Microsoft listened. You can now use a registry key to go back to the old-style list of names. Not only is it a simple list, but it displays at least 40 entries in the autocomplete list.

To enable the old-style autocomplete list, edit this key:
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options
DWORD: DisableAutoCompleteUpdate
Value: 1

Send From different addresses in a mail merge

An Outlook user had a question:

I'm trying to send a mail merge from multiple people. I was wondering if there was a way to choose the sender address based on the recipient email address? I'm using an Excel file as the source of the merge and the sender names associated with the recipients in the excel file so I can add a field after the closing line in the document to have the senders name appear

No, Outlook can’t do this, at least not as a native feature within the mail merge. Mail merges will always be sent from the default email account. However, it is possible if you use a macro to handle the merge, not the mail merge wizard.

A macro can send from different From addresses – either addresses your account has send as permission on or from different email accounts in your profiles.

To use, create a message in Outlook, entering unique keywords in place of merge fields then save it as an Outlook template. Run the macro to set the From, To, and Subject fields as well as to replace the unique keywords and send the message.

Get the macro at Use VBA to create a Mail Merge from Excel

No search results for POP and IMAP accounts (Fixed)

Search in Outlook has long had problems, especially for POP and IMAP users – specifically, no search results were returned. The latest problem affected some users beginning with version 16.0.9001.2171. While most affected users used either POP or IMAP accounts, some Exchange users also had no search results returned.

To make search work, users needed to disable Windows Desktop Search in Outlook and fall back to Outlook’s slow, native search.

There is now a solution, one that I’m hoping will solve the search problems once and for all.

The fix:
If you set the registry key to disable Desktop Search, delete the PreventIndexingOutlook value from HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search

If you are using Outlook 32-bit, verify these registry keys exist:
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F8E61EDD-EA25-484e-AC8A-7447F2AAE2A9}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{F8E61EDD-EA25-484e-AC8A-7447F2AAE2A9}

Next, delete these two keys if they exist (my clients had the first key only)
HKEY_CLASSES_ROOT\CLSID\{F8E61EDD-EA25-484e-AC8A-7447F2AAE2A9}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F8E61EDD-EA25-484e-AC8A-7447F2AAE2A9}

Close Outlook, then restart the Windows Search service (wsearch) in Tasks Manager, Services.

Restart Outlook and wait for indexing to complete..

If you use 64-bit Outlook, the steps are the same but the keys are different. You'll need to verify these keys exist:
HKEY_CLASSES_ROOT\CLSID\{F8E61EDD-EA25-484e-AC8A-7447F2AAE2A9}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F8E61EDD-EA25-484e-AC8A-7447F2AAE2A9}

And delete these keys if they exist:
HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F8E61EDD-EA25-484e-AC8A-7447F2AAE2A9}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{F8E61EDD-EA25-484e-AC8A-7447F2AAE2A9}

Close Outlook, restart the Windows Search service (wsearch) in Tasks Manager. Restart Outlook and wait for indexing to complete.

For more information on this bug, see No search results for POP/IMAP accounts

Calendar print style

A user wanted to know if she could change the format of the Calendar Agenda template:

I use the weekly agenda style to print my calendar. I can get Saturday and Sunday at the top of the page, as I need them to be, but is there a way to minimize their box size, instead of reducing Friday, at the bottom?

The last two days of the week will always be together at the bottom of the page... but if you only print work days, and have no more than 6 days selected as workdays, the cells will be larger.

To change the print setup, click Print Options, then make sure agenda format is selected and click page Setup. Print only workdays is on the bottom left of the dialog.

New & Updated Exchange KB Articles

Description of the security update for Microsoft Exchange Server 2013 and 2016: May 8, 2018
https://support.microsoft.com/help/4092041

The mailbox usage status bar in OWA shows wrong mailbox usage
https://support.microsoft.com/help/4054513

Update Rollup 21 for Exchange Server 2010 Service Pack 3
https://support.microsoft.com/help/4091243

Users cannot expand folders or see complete calendar data even though they have full permissions
https://support.microsoft.com/help/4293584

New & Updated Office 365 KB Articles

Scanning your Outlook configuration by using the Microsoft Support and Recovery Assistant (SaRA) for Office 365
https://support.microsoft.com/en-us/help/4055050

Hybrid free/busy lookups fail between Exchange Server 2016 CU8 and O365
https://support.microsoft.com/en-us/help/4058297

Mailbox audit logging is not enabled in Office 365 dedicated/ITAR (vNext)
https://support.microsoft.com/en-us/help/4040031

Manage your Office 365 subscription purchased through a third party
https://support.microsoft.com/en-us/help/4230739

Office 2019 perpetual volume license products available as Click-to-Run
https://support.microsoft.com/en-us/help/4086177

DLP policy tips in Security and Compliance Center don't work in OWA/Outlook
https://support.microsoft.com/en-us/help/4229971

Office 365 is changing its build numbers to a five-digit format
https://support.microsoft.com/en-us/help/4257084

Preparing for the mandatory use of TLS 1.2 in Office 365
https://support.microsoft.com/en-us/help/4057306

Use color filters in Windows 10
https://support.microsoft.com/en-us/help/4041722

New & Updated Outlook KB Articles

Archive folder is automatically added to your Office 365 mailbox
https://support.microsoft.com/en-us/help/4010182

You can't sign in after you update to Office 2016 build 16.0.7967 or a later version on Windows 10
https://support.microsoft.com/en-us/help/4025962

May 1, 2018, update for Outlook 2016 (KB4018372)
https://support.microsoft.com/en-us/help/4018372

May 23, 2018, update for Office 2016 (KB4011128)
https://support.microsoft.com/en-us/help/4011128

Other Resources

Is the Image Preview Secure?
A user asked how to turn off attachment preview. No, not the option that displays the attachment in the reading pane, and no, he wasn’t asking about blocked external content. He wanted to disable the thumbnail preview that is used on images attached to email. His main concern was that someone would send him a

Moving an Exchange Offline Data File (*.ost)
How to move an Outlook offline data file (.ost) typically used by Exchange servers, but also used by IMAP accounts with Outlook 2013 and up.

Use VBA to create a Mail Merge from Excel
How to create a macro that reads values from an Excel worksheet and sends a mail merge, replacing unique values in an Outlook template with values in the worksheet and send the message From an address in the worksheet.

Volume 23 Issue 13 was last modified: September 29th, 2021 by Diane Poremsky

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Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

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Convert an OST to PST

Repair damaged PST file

Repair large PST File

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