Exchange Messaging Outlook Volume 12, Number 21

Issue Date January 31 2008 «  Previous Issue | Next Issue  »

This issue sponsored by: Sperry Software Outlook Add-ins ♦ Sherpa Software Mail Attender

Today's highlights:

Regular features:

The 'Never Restore' Method of Exchange Backups

by Michael B. Smith MCSE/Exchange MVP

Way back in the dark ages, when Exchange Server was originally released, every Exchange database had a limit of 16 GB. That didn't last long. By Exchange 5.5, Microsoft had split the Exchange product into a Standard Edition and an Enterprise Edition. The Standard Edition retained the 16 GB limit, but the Enterprise Edition could have databases of any size. Of course, the practicality of this was limited by the speed of backup and recovery available and the SLAs (Service Level Agreements) that an IT organization had with its customers.

Read complete article...

Outlook's Recovery Mode

Every now and again someone asks about the "Outlook is in Recovery Mode" error. This error comes up for cached (or offline) users after the administrator recovers a mailbox or does other maintenance work on the mailbox stores and gives the user the option to continue, work offline or cancel. When the user selects continue, Outlook loads ok and all seems well, but the message keeps popping up until the problem is addressed.

This error means Outlook detected differences between the cached copy of the mailbox stored on the local computer and the copy that is stored on the Exchange server. The solution is to start Outlook in online mode (by disabling cached mode) then quit Outlook and re-enable cached mode.

Outlook FAQ: Calendar Names in the Title Bar

Question: When I deselect calendars in Outlook, the calendar name in the Title bar (and on the task bar button) continues to show the deselected calendar's name.

Answer: You don't mention which version and the exact behavior varies between Outlook 2003 and 2007. Generally speaking, the last calendar selected populates the title bar and you need to refresh the view by going to another module and coming back to the calendar to change the displayed name.

In Outlook 2003, it's the last calendar selected in your default mailbox. If the calendars in your mailbox are unchecked, then it's the last calendar selected. Outlook 2007 uses the last calendar selected, regardless of where its stored.

Outlook Quick Tip (Next Message after Move or Delete)

You can control what Outlook does after moving or deleting a message. Go to Tools, Options, Preferences tab, Email Options. At the top is the option "After moving or deleting an open item" with choices to open the previous item, open the next item or return to the Inbox.

While the dialog says "open items" the setting also applies to items selected in the message lists. You can use this setting to control whether you move up or down the message list as you delete items.

Other Resources

Support WebCast: Introduction to the Microsoft Access Outlook Add-in for Data Collection and Publishing
http://support.microsoft.com/?kbid=947844

New Exchange Knowledge Base Articles

When you try to install Exchange Server 2007 Service Pack 1 on an Exchange Server 2007-based computer, Setup fails
http://support.microsoft.com/?kbid=947281

The Exchange 2007 Cluster Continuous Replication (CCR) setup process is unsuccessful if the replication of the computer account is not completed in the scheduled time
http://support.microsoft.com/?kbid=947345

You cannot connect to a clustered Exchange 2007 server through a server that has the Client Access Server (CAS) role installed by using the /exchange virtual directory
http://support.microsoft.com/?kbid=947802

The Microsoft Exchange Information Store service stops responding intermittently on a server that is running Exchange Server 2003 Service Pack 2
http://support.microsoft.com/?kbid=943413

Event ID 1000 is logged when you move a mailbox on a server that is running Exchange Server 2003 Service Pack 2
http://support.microsoft.com/?kbid=947174

Error message when you try to install Exchange Server 2007: "Internet Explorer Script Error"
http://support.microsoft.com/?kbid=947283

Error message when you prepare an Active Directory forest for Exchange Server 2007: "Schema update failed"
http://support.microsoft.com/?kbid=947282

Error message when you run the Eseutil.exe tool to defragment the database on an Exchange Server 2003-based computer: "Operation terminated with error -2102"
http://support.microsoft.com/?kbid=946111

The Microsoft Exchange Information Store service may crash intermittently on an Exchange 2003 SP2 server
http://support.microsoft.com/?kbid=946818

Exchange 2007 may change the code page of MIME e-mail messages when the messages are downloaded by using a POP3 client or by using an IMAP4 client
http://support.microsoft.com/?kbid=945324

How to register Filter Pack IFilters with Exchange Server 2007
http://support.microsoft.com/?kbid=944516

How to change the method for transfer encoding after you apply Exchange 2007 SP1 to the Exchange 2007-based server that is running the Hub Transport role
http://support.microsoft.com/?kbid=946641

"HTTP Error 403.4 Forbidden" Error Message When Users With Mailboxes on Exchange Server 2003 Login to OWA Using the Exchange 2007 CAS Server
http://support.microsoft.com/?kbid=946957

The Content Filtering agent does not block HTML e-mail messages even if custom words and phrases are in the message body on an Exchange Server 2007 Edge server
http://support.microsoft.com/?kbid=942442

Users cannot log on to Outlook Web Access after you apply Exchange 2007 Service Pack 1 in an Exchange 2007 environment
http://support.microsoft.com/?kbid=947168 

New Outlook Knowledge Base Articles

You receive an error message in module Olkfstub.dll in Windows Explorer when you open a folder that contains many .msg files or many .oft files
http://support.microsoft.com/?kbid=946529

The AutoComplete feature in Outlook 2003 may not resolve a name that begins with a diacritical mark or an accent
http://support.microsoft.com/?kbid=946209

How to determine the version of an installed 2007 Office language pack
http://support.microsoft.com/?kbid=945598

Error message when you try to add a delegate in Outlook 2003: "The Delegates settings were not saved correctly"
http://support.microsoft.com/?kbid=946208

Description of the Outlook 2003 post-Service Pack 3 hotfix package: December 19, 2007
http://support.microsoft.com/?kbid=946530

Description of the Outlook 2003 post-Service Pack 3 hotfix package: December 13, 2007
http://support.microsoft.com/?kbid=946207

More Information

Click here to subscribe to the Exchange Messaging Outlook newsletter. 
Exchange Messaging Outlook Newsletter back issues
ISSN 1523-7990 Copyright 1996-2011, Slipstick Systems and CDOLive LLC. All rights reserved.