Exchange Messaging Outlook
|
|
|
Greetings! Welcome to Vol. 9, No. 16, October 29, 2004, of Exchange
Messaging Outlook, a biweekly newsletter about Microsoft Exchange
and Microsoft Outlook.
Today's highlights:
Regular features:
E-MAIL WON'T SEND"After viewing the Outbox, opening an email and changing it, clicking send on the email and clicking send/receive, Outlook will not send the email. I have to leave the email open, switch the view back to Inbox (or other view) and then click send in the email window, before clicking send/receive to send the email. Microsoft, please fix the problem." This problem is linked to Outlook add-ins that use the .Net Framework. We discovered during the Office beta that Business Contact Manager (BCM), and more recently that other .Net add-ins for Outlook, cause it. The Send to OneNote Power Toy for Outlook is another add-in that causes this behavior. Until the cause is identified and the applications fixed, be it Outlook, the Net Framework, or the add-ins that cause it, don't go to the Outbox to watch the mail send. If you do need to open the Outbox, open the message(s) and select another folder, then click Send on each message. If viewing the Outbox is important, identify the add-in that results in this behavior and disable it. Look in Tools, Options, Other, Advanced, Com add-ins for installed add-ins. Disable the add-ins and re-enable them one at a time and test it. Since BCM and possibly other add-ins are not listed in the COM add-in list, check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins and HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins. Export the keys then change the LoadBehavior value to 0 to disconnect an addin. Restart Outlook and test.See http://www.slipstick.com/problems/outbox.htm for current information. CREATING A NEW EMAIL ALIAS IN EXCHANGEFrom the mailbag: I'm just learning Exchange server so be kind. The problem is with my email address. My domain name is test.domain.com and this makes my email address me@test.domain.com. I'd rather have my email address as me@domain.com. How do I do make it my email address? You could add this address (or any other addresses you want delivered to your Inbox) to your Active Directory account using the Active Directory Users and Computers snap-in, then set it as the default SMTP address. However, this method changes only the address associated with one user and requires you to change it on every user account. To apply a new address format to every mailbox on the server, you need to edit the Recipient Policies in the Exchange System Manager. The policies that control the address generation are found under the Recipients object. Open the Recipient policies Property sheet and Add a new SMTP address using @domain.com as the format and set it as the primary address. Other formats you can use include %g.%s@domain.com for Firstname.Lastname@domain.com or %1g%7s@domain.com to control the length of the alias: DPoremsk@domain.com. You can, of course, use other numbers. Just don't delete any of the address formats created by Exchange. FORWARDING UNRESOLVED ADDRESSESProblem: You have Internet email for your domain delivered to your Exchange server, but some of the email addresses in your domain are hosted on another server. How do you deliver email to those addresses? Easy, by configuring the SMTP server to forward email sent to unresolvable addresses to the other mail server.
Ok your way out of the dialog and messages to addresses not found on your local server are forwarded to the other mail server. IS SOMEONE DELETING YOUR MESSAGES?Every now and again a user reports Outlook
items are mysteriously disappearing from their folders, often ending
up in the Deleted Items folder. They often suspect a coworker who
has delegate access to their mailbox is deleting the messages and
are looking for ways to track them down.
Unfortunately, Outlook doesn't have a good audit trail. In fact, it really doesn’t have any way to log user access. You can configure logging on the Exchange server, but it’s not going to record events such as a delegate deleting items. If the problem is serious, one of the first things the user should do is remove the ability of others to delete items from the folder. This eliminates all human suspects. The typical cause of mysterious deletions is synchronization with a PDA. If the user has a PDA the culprit may be the PDA deleting the items when it processes conflicts. Check the configuration of the sync software to either always keep the item in Outlook or to ask which to keep. When the missing items are in the owner's Deleted Items folder, check the Deleted Items folder permissions. If only the mailbox owner has permission to the Deleted Items folder (the default setting), any items a delegate deletes goes into their own Deleted Items folder. This means someone with delegate access to the mailbox can't be deleting them, they would need the mailbox owner's password and log on to the mailbox directly. Another common cause of ‘missing’ items are views which hide some items. Select a different view or use Advanced Find to look for the missing items. IT'S TIME TO FALL BACKIt's that time of year again--time to roll the clocks backs. As many countries around the world adjust their clocks, frustrated Outlook users complain that their appointments, as well as the time stamp on their mail, is now off by an hour. This is usually caused by incorrect daylight savings time settings, however, sometimes it's correct but the computer didn't update the time correctly. First, verify the daylight saving time option in Windows is correct for your location. You can access it using the Control Panel, Date and Time, or by double clicking on the time in the system tray. Next, verify the daylight savings time setting in Outlook is correct in Tools, Options, Calendar, Time Zone. You can also right click on the time scale in the day planner view and choose Change Time Zone to open the dialog. If the settings are correct and the problem continues, return to each time zone dialog and change the daylight saving setting and apply, then change it back to the correct setting and apply. Finally, administrators should verify the server's daylight savings time setting is correct. NEW EXCHANGE KB ARTICLES
Newest Exchange KB Articles
How to configure the Internet Mail Service to use ETRN in Exchange Server 5.0 MS04-035: Vulnerability in SMTP could allow remote code execution in Microsoft Exchange Server Some mailboxes may be merged instead of being cloned during migration in Exchange Server 2003 The Exchange Information Store service stops responding when you register an event sink on the system mailbox in Exchange 2000 Server How to control the DSProxy process for RPC over HTTP connections in Exchange Server 2003 SP1NEW OUTLOOK KB ARTICLES |
|||
 |
|||
New Utilities |
ATTACHMENT SECURITY FOR OUTLOOK FILEWAY ENTERPRISE HTML EMAIL ARCHIVER MAPILAB RULES FOR EXCHANGE NEMX POWER TOOLS SAVE ITEMS |
||
|
|
|||
Updated Utilities |
NEWSHOUND |
||
|
|
|||
Other Resources |
EXCHANGE SERVER 2003 IN DEPTH EXCHANGE SERVER MSSEARCH ADMINISTRATION TOOL FREE 2004 NBA TEAM SCHEDULES INSERT USER SIGNATURE WITH VBA SLOWING AND STOPPING E-MAIL VIRUSES IN AN EXCHANGE
SERVER 2003 ENVIRONMENT GUIDE WORKING WITH ACTIVE DIRECTORY PERMISSIONS IN EXCHANGE
SERVER 2003 GUIDE |
||
|
|
|||
More Information |
ISSN 1523-7990 |
||
Updated Jul 30 2006
|
|||
|
Home
| What's New | Exchange
Server | Outlook | Utilities
| Bookstore |
|||