| Active Call Center
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Formerly Personal Receptionist. Voice telephony software that allows you to listen and reply to Outlook messages over the phone and build your own phone attendant . Many other general telephony features and VBScript for customization. Supports Caller ID. Requires Outlook 98 or Outlook 2000. |
| Call Tracker
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System tray application to detect incoming calls and use Caller ID to pop up Contact details, even create new Contact and Journal entries. |
| CallAudit
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Voice telephony software that displays Outlook contacts using CallerID and creates new contact records where needed.
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| ESTOS ProCall
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Make calls to Outlook contacts and record incoming calls in the Outlook Journal. Displays caller names for incoming calls. Supports English, German and Italian. Does not trigger Outlook email security update prompts. To integrate your PBX with your computers systems, check out ESTOS TapiServer. |
| IdentaFone Multi-Line
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Caller ID software compatible with various manufacturers' multi-line caller ID hardware to monitor many lines. Incoming calls can pop up Outlook contact records. Displays status of all lines, and provides detailed utilization reports. (2 Apr) |
| MailAmp
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Record spoken mail messages in MP3 format. Free version allows up to 30 seconds of recording. Commercial version allows unlimited recording time. Outlook 2000 or later. |
| Merlinia Outback
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An advanced in/out board with Outlook calendar integration giving the receptionists a complete overview of "who's out and who's back", both now and in the near future. |
| Objective Voice Email
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Create and send voice e-mail messages. |
| OutlookHelper
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Free tool to manage incoming mail, create animated and voice messages, automatically save specific types incoming file attachments, notify the user of incoming attachments in the system tray, and provides some virus scanning based on subject, body, and attachment rules. Allows you to store data at the company's web site and search for specific attachments in your folders. The "mail chat" feature triggers Outlook security prompts. Outlook 2000 or later. |
| Realize Voice
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Speech recognition program that can dial numbers in your Outlook address book on voice command. Also allows you to capture and playback keystrokes with "voice macros." |
| Sensedesk Voice Recorder for Outlook
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Outlook 2000/2002 COM add-in to create new mail messages with attached MP3 format voice recordings. Other formats supported include WAV/PCM, WMA, G726. |
| TeleMessage MS Outlook Plugin
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Use the global TeleMessage messaging service to send messages from within Outlook to telephones (using a text-to-speech engine), fax machines, pagers, SMS devices, email addresses, and instant messaging applications. |
| VistaPoint Companion for Microsoft Outlook
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Add-in to connect Outlook 2003 to VistaPoint Integrated Call Manager to pop up contact information for incoming calls. |
E-Mail Tools 