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Task Request Status Update Address Missing

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› Outlook › Tasks › Task Request Status Update Address Missing

Last reviewed on October 14, 2020     12 Comments

Applies to: Outlook (classic)

This bug has returned in Office version 16.0.13231.20262. Microsoft is investigating.

Anyone who receives tasks requests in Outlook 2016 and attempts to send a status update already knows about this bug: the status update does not include an address in the To field. Accepting and declining a task should work as expected while marking the task complete returns an error mess that it doesn't know who to send it to, but sends the Task Completed notification to the person who assigned the task to you anyway. Status update messages are missing an email address in the To field.

error message when completely a task

We need to know who to send this to. Make sure you enter at least one address

Clicking the Send Status Report button will open a new message form with a blank To field.
send-status-report

There is no workaround to use while we wait for this to be fixed. Users will need to click OK on the warning dialog and enter an address when they send a status update.

Task Request Status Update Address Missing was last modified: October 14th, 2020 by Diane Poremsky

Related Posts:

  • Send a Task Status Report
  • Assign one task to several people
  • Outlook Meeting Request Tracking
  • Outlook Tasks are missing from the To-Do List

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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Steve H
October 14, 2020 1:01 pm

I have a client also running into this. Office ver. 16.0.13231.20262

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Diane Poremsky
Author
Reply to  Steve H
October 14, 2020 9:23 pm

Microsoft was able to repro and has a bug opened on this.

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J G
October 8, 2020 9:31 am

This problem has also started happening with about half of the machines in our environment (Outlook 2016, O365). I had tickets open with Microsoft but they can't seem to figure out the issue. Please update if anyone finds out a way to fix this,

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Diane Poremsky
Author
Reply to  J G
October 14, 2020 9:24 pm

They are still investigating it - I'm not sure if the tickets were reported as a bug - but it is listed as a bug now. (I spoke with my contact in support about it today.)

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Travis DeYoung
September 24, 2020 9:48 am

Did anyone ever find how to fix this? I want to shoot myself because of Custom Forms in Outlook.

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Diane Poremsky
Author
Reply to  Travis DeYoung
September 24, 2020 11:06 am

That was fixed a long time ago... you're using a custom task and and are having this issue?

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Travis DeYoung
Reply to  Diane Poremsky
September 24, 2020 1:17 pm

Yes. I can't seem to find a way to fix it and updates have not fixed it either.

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Diane Poremsky
Author
Reply to  Travis DeYoung
September 24, 2020 10:39 pm

What is your office version? It's working as expected here.

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Travis DeYoung
Reply to  Diane Poremsky
September 24, 2020 1:36 pm

I would also like to add that if I do a test with a regular task form I get the same results.

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Robin
Reply to  Travis DeYoung
October 6, 2020 2:15 pm

has anyone found a fix for this - mine just started doing it also?

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Diane Poremsky
Author
Reply to  Robin
October 6, 2020 11:55 pm

Which version and build of Outlook are you using? See File, Office Account for the information.  If more than one is affected, it could be a bug.

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Robin
Reply to  Diane Poremsky
October 7, 2020 9:30 am

Using Office 365, and Outlook is Version 2009 (Build 13231.20262)

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