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Apply Conditional Formatting to Internal Email

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› Outlook › Rules, Filters & Views › Apply Conditional Formatting to Internal Email

Last reviewed on August 16, 2012     7 Comments

An Outlook user posed this question:

I'm trying to change the color of all of the messages which is coming from the local machine but no luck. Its working fine for other domains but not for the local domain.

The conditional formatting rule did not work because mail sent from Exchange mailboxes does not use the SMTP address (or have a message header).

You have two options: you can filter on part of the x.500 address which Exchange server uses for internal email or you can filter all mail containing an @, which will skip internal mail as the addresses do not contain an @.

A third option is to add a filter for all mail and create a second filter for mail containing an @. With this type of rule, you'll probably want to apply your filters only to read messages.

You can use a similar rule in Rules wizard. Look for @ as the word in an address and the rule will apply to all mail that originates outside of your Exchange sever. Use the method at Create rules that apply to an entire domain, with @ as the 'domain' name.

Conditional filter for Internal Email

Each Exchange mailbox has an x.500 address, which is in this format:
/o=Slipstick/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=alias

Using the organizational unit, or even just the /o= part in the conditional formatting will work for all mail sent using Exchange accounts. If you also want to apply the formatting to messages sent by services within your organization, such as from web servers, you'll need to include your domain name in the conditional formatting rule as well.

Create a conditional filter for internal addresses

Conditional filter for All Mail

To create a filter for all external email, you need to put an @ in the From field of the filter dialog. Since mail sent by Exchange users does not have an @ sign in the email address, only mail sent from users outside of your Exchange server will be highlighted.

Create a rule for all external email

Apply Conditional Formatting to Internal Email was last modified: August 16th, 2012 by Diane Poremsky
Post Views: 67

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About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Comments

  1. Sim says

    August 22, 2023 at 1:46 am

    Is there Conditional filter for External email? Meaning for all email that dont ends with @splistick.com

    Reply
    • Diane Poremsky says

      May 15, 2024 at 7:54 am

      Use contains @ for the from.

      Reply
  2. Arif R Sarker says

    August 25, 2017 at 4:23 am

    I am not sure if there is a way out of my problem.

    I am trying to make conditional formatting for incoming external emails on outlook, which I can do easily for my Outlook and emails are being displayed as per my conditional formatting specification, but I couldn't find a way to push it o all users Outlook in our domain. I want to do it for all users Outlook so everyone can have this formatting. I am not sure if this can be achieved by a script or GPO, I have been searching for a way, but no luck.

    If you could help, that would be great! Thanks.

    Reply
  3. wayne bertrand says

    August 5, 2014 at 9:48 pm

    i don't even know what a screenshot is . I am 67 years old and have very limited computer skills . I have been trying to get an answer for this problem and all of the really big names have never replied to my problem . Thank you for trying . Wayne

    Reply
    • Diane Poremsky says

      August 6, 2014 at 2:24 pm

      I'm guessing no one answered because no one understands what the problem is. Set up your screen so the blue thing is showing. Press the Print Screen key on your keyboard - it might be abbreviated PrntScrn. Open Word, press Ctrl+V to paste the screenshot. Save the document and send it to me at diane at slipstick.com.

      Reply
  4. wayne bertrand says

    August 5, 2014 at 11:42 am

    why do I get a little blue square when
    i try to see your response to a problem I submitted

    Reply
    • Diane Poremsky says

      August 5, 2014 at 9:34 pm

      I have no idea. Is it in an email alert you're getting from the site or here on the site? A screenshot would probably be really helpful.

      Reply

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