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Designate the Account Used to Send a Message

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› Outlook › Email › Designate the Account Used to Send a Message

Last reviewed on February 19, 2018     No Comments

If you have multiple accounts configured in Outlook, you can choose the sending account when composing the message. By default, the account that downloaded the message will be used to send any reply. New messages are sent using the account assigned to the data file you are currently viewing, unless you choose the option to always use the default email account.

"Choose the account to send a reply from"

To choose the account, click the From button in the compose message form. This will display a list of your e-mail accounts.
choose the email account

When you have multiple accounts in your profile and deliver the mail to different data files, Outlook uses the account assigned to the data file you are viewing as the default. When you have multiple accounts delivered to one data file, the default account will always be used for new messages; replies will use the account that downloaded the message.

In Outlook 2013 and above, you'll have the option to use the default email account for all new messages, regardless of which data file you are working in. Look for Always use the default account when composing new messages in File, Options, Mail, under the Send Messages section about halfway down.
always use the default email account for new messages

In Outlook 2010 SP1, you'll need to set a registry key if you want to always use the assigned default account (same behavior as previous versions). See Outlook 2010, Multiple Accounts and the Default Account for details and a ready-to-se registry file.

 

Outlook 2007, 2003, 2002 (XP)

Choose a different sending account when composing the message. By default, the account that downloaded the message will be used to send any reply. New messages are always sent using the default email account.


Outlook 2000/98 IMO Mode

In Outlook 98 or 2000 Internet Mail Only mode, when you are ready to send the message, click the small down arrow next to the Send button on the toolbar. This will display a list of your Internet mail accounts. Choose the one you want to send this message. See:

  • OL2002 How to Select an E-mail Account to Send Messages

Outlook 2000/98 Corporate/Workgroup Mode

In Outlook 98 or Outlook 2000 CW mode and in Outlook 97, there is no simple way to designate which account will be used to send a particular message. At the time that the message is composed and sent, the service at the top of the delivery order at Tools | Services | Delivery is the one Outlook will use to send the message.

This suggests several approaches if you need to control which account sends which message or what reply address is used:

  • Before you compose a new message, check Tools | Services | Delivery to make sure that the service you want to deliver this message is at the top of the list. Move it up if necessary. You do not need to restart Outlook after changing the delivery order. Repeat this procedure whenever you want to compose a message to be sent by a different service.
  • On the Options tab of a new message, select Have replies sent to, and enter the return address that you want to use for this message.
  • Use two different profiles for sending and receiving from two different accounts. You can use the same Personal Folders file in both profiles.
  • To send with a different From address in Corporate/Workgroup mode from an Exchange Server mailbox -- uses custom recipients in the Global Address List to simulate sending from a particular Internet account without the need to change the Tools | Services | Delivery order

For another method, which uses Exchange Server custom recipients, see Outlook "Send As..." Simulator

 

Tools

ChooseFrom 365 for Office 365

Office 365 mailbox may have multiple SMTP addresses and receive mail sent to any of the secondary addresses but Exchange Online always uses the primary SMTP address for sending messages. ChooseFrom 365 application allows Office 365 users to send a message with any of their own SMTP addresses as the From address. New feature: multiple display names associated with a single SMTP address. The application is a cloud service.

ChooseFrom for Exchange

Exchange server mailboxes can have multiple SMTP addresses and receive mail sent to any of these addresses but Exchange will always use the primary SMTP address for sending messages. ChooseFrom allows users to send a message with any of their SMTP addresses as the From address.

Proxy Manager

Proxy Manager lets you send emails from Outlook using any alias (proxy) SMTP address with an arbitrary display name from your Exchange account, hosted or on-premises. There are no server components, everything is done on the client side - just install Proxy Manager, and you are ready to go! Select one of your proxy addresses and click Send. Outlook 2010, 2013, 2016 and 2019 are supported.

RightFrom for Outlook

RightFrom automatically fills in the correct From address when the user is responding to a message in another user's Exchange mailbox. Also RightFrom utility can associate the signatures with the mailboxes. When John Doe navigates to Sales mailbox and clicks the "New message" button, the From: field will be populated automatically with "Sales" and the salesperson (non-default) signature will be added to the message automatically too.

SelectSender

SelectSender is a tool for Office 365 users who need to send mail from different addresses. This utility allows an Office 365 OWA user the ability to easily select the From address of the new, replied or forwarded message. SelectSender can be used only in cooperation with ChooseFrom 365 cloud service.

UniSent Add-in for Outlook

Outlook COM add-in for Exchange Server users who need to send mail from a second mailbox. The add-in ensures that messages sent with the second mailbox's From address or deleted from the second mailbox stay in the Sent Items or Deleted Items folder of the second mailbox.

More Information

Code samples:

  • Changing the Reply Address -- A VBA method for changing the Have Replies Sent To address
  • How to Programmatically Set a Form's From Field
  • Create a new message with a different originator
  • Chose the account to send a reply from
Designate the Account Used to Send a Message was last modified: February 19th, 2018 by Diane Poremsky

Related Posts:

  • Messages are sent from the wrong account
  • How to create a send-only POP3 account
  • Choose the account to send a reply from
  • Reply to All Includes My Address

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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