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Volume 28 Issue 9

Slipstick Systems

Issue Date: April 6, 2023 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on April 6, 2023.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights »

  • Remove Accounts from Add Account List
  • Birthday Reminders in Outlook's Birthday Calendar
  • Teams Free Changes

Remove Accounts from Add Account List

When you add new accounts to Outlook using File > add Account dialog, Outlook searches for accounts you've previously used in Outlook.
Many users want to know how to remove addresses from the list.

The account list should include Outlook.com accounts, Microsoft 365 business accounts, and Gmail. It picks these addresses up from the registry.
Look in the subkeys under HKEY_CURRENT_USER > Software > Microsoft > Office > 16.0 > Common > Identity > Identities and delete the key (on the left side) that contains the email address (on the right side) you want to remove from the list.

If the accounts are listed in Windows Settings, under Accounts or are used to sign into Office, Outlook may continue to show the account. You'll need to sign the account out of Office to remove it from the list in Outlook. To sign out, open Word or Excel and click on the name on the right side of the title bar. Click on the 3 dots next to the account you want to sign out of.

POP and IMAP accounts (other than Gmail) won't be listed in the Add Account dialog as it only includes accounts that use ADAL or that Outlook supports oAuth2 with.

Birthday Reminders in Outlook's birthday Calendar

If you use the birthday calendar in Outlook.com or Microsoft 365 business account, you cannot change the reminders on birthdays. While you can edit the event, the reminder goes back to the default of 6 AM the day before the birthday (18 hours before the start of the event).

This is a change in behavior from several months ago when the reminder could be changed, and is likely related to the fix for the issue where reminders on shared calendars could not be dismissed.

Vote for and comment on this suggestion Birthday calendar reminder date and time change

If you want to disable the birthday calendar, you need to open Settings > Calendar. Uncheck "Turn on the birthday calendar" option at the bottom of the View page.

Teams Free Changes

In mid-2020, Microsoft made Teams available for anyone who wanted it. They are ending that program on April 12 2023 and users have two choices: upgrade to a paid account or use the free Teams included with Microsoft accounts.

The business accounts have a lot more features, including the ability to create multiple teams and have more team members. While the Teams that is included with Microsoft accounts is pretty basic and more like Skype in a new interface.

Upgrading will retain the existing teams data, but it will be lost if switching to the new free Teams.

For more information, see Upgrade from Microsoft Teams Free (classic) to Microsoft Teams

New & Updated Microsoft 365 & Exchange Server Support Articles

Exchange Toolbox and Queue Viewer fails after Certificate Signing of PowerShell Serialization Payload is enabled - Microsoft Support

New & Updated Outlook Support Articles

Outlook unexpectedly opens a browser window if OWA is disabled

Outlook errors “Cannot send this item.” replying to an email

No results when searching in Outlook with Suggested Searches for specific queries

You cannot change a user's categories when you work as a delegate in Outlook - Microsoft Support
Describes an issue in which you cannot make changes to categories as a delegate in another user's Inbox or Outlook folder in Outlook. Provides a resolution.

Other Resources

Change Appointment Reminder Sounds
Did you ever wonder if you could assign different reminders to different types of Microsoft Outlook appointments? Yes, you can! You can also change the reminder sound for tasks and flags.

Volume 28 Issue 9 was last modified: October 20th, 2023 by Slipstick

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  • Reset the New Outlook Profile
  • How to Remove the Primary Account from Outlook
  • How to Hide or Delete Outlook's Default Folders
  • Move an Outlook Personal Folders .pst File
  • Adjusting Outlook's Zoom Setting in Email
  • Disable "Always ask before opening" Dialog
  • This operation has been cancelled due to restrictions
  • Removing Suggested Accounts in New Outlook
  • Opt out of Microsoft 365 Companion Apps
  • Mail Templates in Outlook for Windows (and Web)
  • Urban legend: Microsoft Deletes Old Outlook.com Messages
  • Buttons in the New Message Notifications
  • Move Deleted Items to Another Folder Automatically
  • Open Outlook Templates using PowerShell
  • Count and List Folders in Classic Outlook
  • Google Workspace and Outlook with POP Mail
  • Import EML Files into New Outlook
  • Opening PST files in New Outlook
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Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

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