The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on May 9, 2019.
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Today's Highlights:
- Goodbye (and good riddance) Centennial!
- Office 365 Home Giveaway Winner
- My Templates add-in is missing
- Weather bar in Outlook’s Calendar
Goodbye (and good riddance) Centennial!
Microsoft pulled the Windows Store version of Office, code named Centennial. This version was shipped with new computers beginning in the fall of 2017.
I had a few major (and many minor) complaints with it:
- Popular COM addins, such as iCloud or GSuite, did not work with it. Users needed to uninstall it and install a click to run version to use the addin.
- Uninstalling it deleted everything: profiles, ost files, signature files, templates, macros, etc – everything that is stored in the appdata path. With Centennial, the appdata path is under C:\Users\%username%\AppData\Local\Packages\[app name] and the entire folder is deleted when the app is deleted. Since most users did not know this, if they used Centennial for a few weeks (or months) before deciding to move to click to run, they could lose calendar & contacts stored in IMAP data files, their signatures, macros and other data. And they needed to recreate their profile from scratch.
- Because the profile was stored in a virtual registry key, you could not export the profile or edit (or backup) the registry keys.
If you have Centennial installed, you can continue to use it. Users looking to get Office from the Windows store will be redirected to download click to run and new computers will have click to run preinstalled. Microsoft may release an upgrade utility to move users to click to run.
Click to run can be installed from either https://account.microsoft.com/services/ or https://www.office.com/ Installing click to run removes Centennial during the install process - copy your signatures, templates and other files before installing click to run. If you have calendar and contacts in an IMAP data file, export the 'this computer only' folders to CSV files before installing click to run.
More information on file locations is at The Windows Store Outlook App
Office 365 Home Premium Giveaway
The first winner in my Office 365 Home Premium giveaway is Nikki Peterson, the second winner will be drawn on June 1, and the final winner on July 1 2019. The entries are valid for all drawings. If you've already sent in an entry, you won't need to send another one. If you haven't yet entered, enter now and your entry will be included in both the June and July drawings.
Entering is simple: Send an email to office2019@slipstick.com
If you have a current Office 365 Home Premium subscription, this will extend your subscription for 1 year. If you have a personal subscription, it extends the license for one year and upgrades it to the Home version.
My Templates add-in is missing
Some users discovered their My Templates add-in is missing.
This is a bug and it should be fixed now, but if your My Templates add-in is not working yet, your administrator needs to disable it and re-enable it in The Exchange admin center. Look for it under organization > add-ins. Note that it may take a couple of hours for the add-in it sync to users.
Weather bar in Outlook’s Calendar
The weather feature in Outlook’s calendar wasn’t working for a couple of days but should be fixed now (or will be soon).
The cause: Outlook looks for the weather at weather.service.msn.com, which is redirected to the actual weather provider, which was down.
The weather feature in Outlook on the web is provided by a different service and is not affected.
Outlook Weather Service failing in calendar
New & Updated Office 365 KB Articles
'0xC004F038: The Software Licensing Service reported that the computer could not be activated' in KMS activation
https://support.microsoft.com/help/983845
Attached Outlook items not retained in Office 365 Group Calendar meeting or appointment
https://support.microsoft.com/help/4499943
How to prepare Windows and Office for the May 2019 Japan Era Change
https://support.microsoft.com/help/4497197
Office updates for new Japanese era
https://support.microsoft.com/help/4478844
New & Updated Outlook KB Articles
'Form region cannot be open' error in the Outlook 2010 preview pane
https://support.microsoft.com/help/3205045
'The operation cannot be performed because the item has changed' error when a delegate creates a Skype or Teams meeting in Outlook
https://support.microsoft.com/help/4502145
Cannot start Microsoft Outlook' error when creating an Outlook profile after a domain migration
https://support.microsoft.com/help/4499299
Attached Outlook items not retained in Office 365 Group Calendar meeting or appointment
https://support.microsoft.com/help/4499943
Description of the Connection Status dialog box in Outlook
https://support.microsoft.com/help/2737188
Event 1098: 'A specified logon session does not exist' when creating an Outlook profile
https://support.microsoft.com/help/4499299
How to enable and collect Outlook logs for troubleshooting profile creation issues
https://support.microsoft.com/help/4495260
May 7, 2019, update for Outlook 2013 (KB4464546)
https://support.microsoft.com/help/4464546
May 7, 2019, update for Outlook 2016 (KB4464540)
https://support.microsoft.com/help/4464540
Only a subset of your Exchange mailbox items are synchronized in Outlook
https://support.microsoft.com/help/2733062
Other Resources
New Office Icons
New Office icons are coming!
Outlook Mobile apps and Government Cloud Accounts (GCC)
Recent changes to Office 365 tenants to be FedRAMP-compliant is causing problems for some users with personal and government email accounts in the Outlook apps for Android and iOS.