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Articles in Problems Category

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Problem: Opening a vCard Crashes Outlook

Those handy little vCard files that make it easy to send phone and address information to all your friends and associates can also deliver an unpleasant payload. Outlook does not abide by the Internet RFC (Request for Comment) that defines the vCard format. If you open a vCard that contains too much information in one  

Outlook's Toolbars Don't Stay Where You Put Them

After adjusting your toolbars as you like them, you may discover that Outlook doesn't remember their position the next time you open it. This is caused by add-ins that set a specific position for their toolbar or don't properly handle toolbars. It is the result of bad toolbar design on the part of the add-in  

Reply to All Includes My Address

When you have multiple accounts in your profile Outlook sometimes has a problem recognizing who "you" are and includes all email addresses in a Reply to All. Beginning with Outlook 2003, Outlook handles it better and as long as the address the message was sent to is the same one you are replying From for  

Removing the Acrobat addin and toolbar from Outlook

How to remove the Adobe PDF addin and toolbar from Outlook and other Office applications.

.XNK Extension Error: "Cannot Open File"

When you attempt to open an Exchange Server Public Folder using a .xnk shortcut you receive the following Error: Cannot Open File This is due to tighter security in Outlook 2007. Workaround If you need to open xnk shortcut files, you can create a link association between the .xnk file name extension and Outlook 2007.  

How to Stop Accidentally Closing Outlook

How to help prevent accidentally closing Microsoft Outlook by displaying the "you have unsent messages" dialog.

Cannot start Microsoft Office Outlook Error Message

You receive this Outlook error message: "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened." This is typically caused by one of the following issues: Your data file or profile is corrupt. Another application or a COM Addin, such as a sync utility or , is accessing Outlook’s  

Outlook Only Starts in Safe Mode?

After installing Office updates, Outlook only starts in Safe mode.

Outlook is creating "Appt Aux Flags" folders in the Archive Folder

Users are reporting that Outlook is creating folders named “Appt Aux Flags” in their Archive folder. It's not Outlook's doing, these folders are created by the Norton AntiSpam Outlook add-in and disabling the add-in eliminates the problem. Once you’ve put a stop to the creation of these folders, deleting them can be a hassle because  

Signatures and the Send to… command

Microsoft finally published a long-overdue KB article explaining why signatures are not added to messages initiated using Send to menus in other applications, the Send to Mail Recipient command in Windows Explorer, or by creating the message programmatically. You also can't do anything in Outlook until the message is either sent or saved and closed.  

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New Outlook Articles

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

New Outlook: Show To, CC, BCC in Replies

Insert Word Document into Email using VBA

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

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  • Synchronize two computers
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