• Outlook User
  • New Outlook app
  • Outlook.com
  • Outlook Mac
  • Outlook & iCloud
  • Developer
  • Microsoft 365 Admin
    • Common Problems
    • Microsoft 365
    • Outlook BCM
    • Utilities & Addins

Articles in Problems Category

Slipstick Systems

Print Email (and Attachments) on Arrival

You can use a rule to print messages as they arrive, but if you want to print attachments, you need to use an add-in or custom action. For most people, using an add-in is easier than writing a custom action (which require programming knowledge). Most add-ins offer more options than printing from Outlook normally would.  

Invalid Page Fault in Outlrpc.dll

If you get an invalid page fault in module Outlrpc.dll, when you start Outlook, this probably means that you have an outdated or damaged Msvcrt40.dll file on your system. Msvcrt40.dll is a Microsoft C Runtime Library file and is in your \Windows\System folder. The correct file is version 4.10.6038 with a size of 326,656 bytes  

"Failed to open message store" Error

Some users report receiving this error: Failed to open message store. Microsoft Office Outlook Offline Folders [269287937] : The file C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook\outlook.ost is in use and could not be accessed. Close any application that is using this file, and then try again. (Error: 0) This error affects Outlook users who link to  

Application failed to start because MSVCR80.dll was not found.

This error often caused by add-ins installed by Norton security products, but if you have an Acer computer, the eDataSecurity add-in for Outlook may be the cause. Note that these two applications are the most well-known cause but other applications may cause it as well. Unloading the offending add-in will usually fix it, if not  

iPhone, Outlook, and Disappearing Appointments

A hotfix for Exchange server is available. See the following KB article for more information. Note: your Exchange administrator will need to install this update on the Exchange server. Some recurring calendar items disappear from the "Day/Week/Month" view in Outlook when a user uses Exchange ActiveSync on a mobile device to modify a recurring meeting  

Change the Folder sort order in Outlook's Folder list

The Folder List is normally in alphabetical order. In Outlook 2010 and 2013, the Inbox, Drafts, Sent Items, and Deleted Items folders are grouped at the top of the folder list, with the user-created folders sorted alphabetically below.

Use FireFox as the Default Browser to Open Links

How to fix the "Locate Link Browser." error when clicking on links in Microsoft Outlook.

Messages are Double Spaced for the Recipient

When messages are double spaced for the recipient, you need to customize your paragraph settings.

Error Printing HTML Formatted Email

When you receive an error when printing HTML formatted email it's a problem with the IE printing process. At the Start, Run command, type the following in the field and press Ok. regsvr32 shdocvw.dll Tip: To open the Run command, press Windows Key + R in any Windows version. Type or paste the command into  

The Add-in Cannot Be Found

If you receive an error message when Outlook loads that states an add-in cannot be found, it's because the profile is looking for an add-in you don't have installed. The error you receive may be one of these or something similar: "<path\filename> is not a valid Office add-in" "The add-in could not be installed or  

« Previous Page
Next Page »

Visit Slipstick Forums.
What's New at Slipstick.com

Latest EMO: Vol. 30 Issue 33

Support Services

Do you need help setting up Outlook, moving your email to a new computer, migrating or configuring Office 365, or just need some one-on-one assistance?

Our Sponsors

CompanionLink
ReliefJet
  • Popular
  • Latest
  • Week Month All
  • Use Classic Outlook, not New Outlook
  • Adjusting Outlook's Zoom Setting in Email
  • How to Remove the Primary Account from Outlook
  • Disable "Always ask before opening" Dialog
  • Reset the New Outlook Profile
  • Removing Suggested Accounts in New Outlook
  • Use PowerShell to get a list of Distribution Group members
  • How to use Outlook's VBA Editor
  • Automatically BCC All Messages
  • Shared Mailboxes and the Default 'Send From' Account
  • Urban legend: Microsoft Deletes Old Outlook.com Messages
  • Buttons in the New Message Notifications
  • Move Deleted Items to Another Folder Automatically
  • Open Outlook Templates using PowerShell
  • Count and List Folders in Classic Outlook
  • Google Workspace and Outlook with POP Mail
  • Import EML Files into New Outlook
  • Opening PST files in New Outlook
  • New Outlook: Show To, CC, BCC in Replies
  • Insert Word Document into Email using VBA
Ajax spinner

Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

New Outlook: Show To, CC, BCC in Replies

Insert Word Document into Email using VBA

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

Make a donation

Mail Tools

Sending and Retrieval Tools

Mass Mail Tools

Compose Tools

Duplicate Remover Tools

Mail Tools for Outlook

Online Services

Calendar Tools

Schedule Management

Calendar Printing Tools

Calendar Reminder Tools

Calendar Dates & Data

Time and Billing Tools

Meeting Productivity Tools

Duplicate Remover Tools

Productivity

Productivity Tools

Automatic Message Processing Tools

Special Function Automatic Processing Tools

Housekeeping and Message Management

Task Tools

Project and Business Management Tools

Choosing the Folder to Save a Sent Message In

Run Rules on messages after reading

Help & Suggestions

Submit Outlook Feature Requests

Slipstick Support Services

Buy Microsoft 365 Office Software and Services

Visit Slipstick Forums.

What's New at Slipstick.com

Home | Outlook User | Exchange Administrator | Office 365 | Outlook.com | Outlook Developer
Outlook for Mac | Common Problems | Utilities & Addins | Tutorials
Outlook & iCloud Issues | Outlook Apps
EMO Archives | About Slipstick | Slipstick Forums
Submit New or Updated Outlook and Exchange Server Utilities

Send comments using our Feedback page
Copyright © 2025 Slipstick Systems. All rights reserved.
Slipstick Systems is not affiliated with Microsoft Corporation.