Customer Relationship Management (CRM) Utilities that work with Outlook and may replace BCM.
Shared Address Books
Microsoft Exchange Server provides a foundation for shared address lists through the global address list; enter outside addresses as custom recipients. If everyone is using Microsoft Outlook, you can also create public folders for sharing contacts. If you don't have Exchange Server, beyond the tools listed below, you might consider using: An LDAP server --
MAPI Providers for Outlook Shared Address Books
Microsoft Exchange Server provides a foundation for shared address lists through the global address list; enter outside addresses as custom recipients. If everyone is using Microsoft Outlook, you can also create public folders for sharing contacts. If you don't have Exchange Server, beyond the tools listed below, you might consider using: An LDAP server --
Other Tools for Sharing Address Books
Microsoft Exchange Server provides a foundation for shared address lists through the global address list; enter outside addresses as custom recipients. If everyone is using Microsoft Outlook, you can also create public folders for sharing contacts. If you don't have Exchange Server, beyond the tools listed below, you might consider using: An LDAP server -
Contact Management Tools
These tools enhance Microsoft Outlook by providing connections to Microsoft Exchange Server Public Folders, databases and other contact management applications. Some can be adapted not just for sales force automation, but also for project tracking and help desk. We've also included tools that don't have direct Outlook interfaces but do offer synchronization with Outlook. For
Outlook Contact Tools
This is a collection of tools for the Microsoft Outlook Contacts folder which don't fit in any of the following categories: Several other kinds of tools related to contacts are listed on their own pages: Contact Management Tools Telephony Tools -- including utilities to copy contacts to mobile phones and to use contacts with Caller
Data Entry and Updating Tools
This is a collection of tools useful for updating your Microsoft Outlook Contacts folder. Among this list are tools that "grab" contact data from emails or web pages and create a contact for you. Others will create a contact using the senders display name and email address when you reply to email. Like the Plaxo
Verify and Update Outlook Contacts
The tools on this page work with Outlook Contacts and allow you to get automatic updates and corrections. Note that Outlook's Social Connector provider for LinkedIn downloads current contact data for others who are in your LinkedIn connections. It won't update contacts in your Contact folder but adds them to the a special contact folder