Volume 24 Issue 3

Today's Highlights:

• Category shortcuts don’t work
• Windows 10 People
• Group By Views don’t work in To-Do List
• Can’t edit the Notes field in Outlook Contacts

Category shortcuts don’t work

After installing the Office 365 update, users discover the category shortcuts either don’t work or apply the wrong category to the item.

Microsoft is aware of the issue and it is expected to be fixed in an update later this month. If waiting for the update is not workable, you can roll back to the previous build.

First, you need to turn off updates, otherwise the bad update will be reinstalled overnight. It is recommended that you create an appointment on your calendar to turn updates back on in about a month.

To install the older version, type cmd on the Start menu, right click on the Command Prompt, choose Run as Administrator. Copy then paste this line in the command prompt to go back to the Jan 14 2019 build. This will cause an update to start installing. It’s not necessary to reboot when it’s done installing. Make sure you have the path in double quotes.

"C:\Program Files\Common Files\microsoft shared\ClickToRun\officec2rclient.exe" /update user updatetoversion=16.0.11126.20266

The full and correct file path is available at Category shortcuts don’t work and works for either 32 or 64 bit click to run.

If you want to roll back to an older build, get older build numbers at Release notes for Monthly Channel releases in 2019

Windows 10 People

A user had a complaint: "I installed Outlook 2019. There was a Coming Soon button that said enhanced user experience and I was stupid enough to click on it. I got infected with the Microsoft People virus and can’t uninstall it."

I have good news all around. The Coming Soon button didn’t add the “People virus” and it’s easy to hide.

The People icon on the Windows 10 Taskbar is pointless (IMHO) and is definitely annoying, but it’s not hard to hide. Right click on the taskbar and untick Show People. Done.

The People icon is linked to the Windows 10 People app, not Outlook, and is used by Windows Mail and Skype. Pin your favorite Windows People contacts to it to receive notifications, quickly search Windows 10 Mail for messages from the person and more. So yes, it has some value but not to Outlook users, as it doesn’t link to Outlook Contacts or Email.

To learn more about it, see People app help

Group By Views don’t work in To-Do List

Last month’s update contained a second bug, this one affecting To-Do List views. If you try to group by two fields, Outlook will tell you there is nothing to display. Only the To-Do List and To-Do bar are affected by this bug.

The workaround: Group by one field. You may be able to sort by the other field.

Can’t edit the Notes field in Outlook Contacts

Users have discovered another bug, this one in the January 14 build: you can’t edit the Notes field of some contacts.

The workaround: If the contacts are in an Outlook.com or Office 365 business mailbox, edit your contacts in Outlook on the web.

Unfortunately, affected users with IMAP or POP accounts can’t use this workaround but can try exporting to a CSV then importing the affected contacts.

New & Updated Exchange KB Articles

'An error occurred while working on your domain' when you try to verify your domain in Office 365 in an Exchange hybrid deployment
https://support.microsoft.com/help/3089230

'Object reference not set to an instance of an object' error and message trace fails in an Exchange hybrid environment
https://support.microsoft.com/help/4481099

'The term 'Get-HybridMailflowDatacenterIPs' is not recognized' error when you run the Hybrid Configuration wizard
https://support.microsoft.com/help/3063646

'The term 'Get-OrganizationConfig' is not recognized' error when you run the Hybrid Configuration wizard
https://support.microsoft.com/help/3067676

Cumulative Update 11 for Exchange Server 2016
https://support.microsoft.com/help/4134118

Cumulative Update 21 for Exchange Server 2013
https://support.microsoft.com/help/4099855

Description of the security update for Microsoft Exchange Server 2019, 2016, and 2013: January 8, 2019
https://support.microsoft.com/help/4471389

On-premises users cant access cloud archive mailboxes that they have Full Access permission to in Outlook
https://support.microsoft.com/help/4486479

Update Rollup 25 for Exchange Server 2010 Service Pack 3
https://support.microsoft.com/help/4468742

New & Updated Office 365 KB Articles

'Add domain' option is missing from the Microsoft 365 admin center
https://support.microsoft.com/help/2977737

'Unable to remove this domain' error when you try to remove a domain from Office 365
https://support.microsoft.com/help/2787210

Database Compare now requires Microsoft Report Viewer 2015
https://support.microsoft.com/help/4485028

Domain shows a status of 'Setup in progress' in the Office 365 portal
https://support.microsoft.com/help/2824780

Find your Office app in Windows 10
https://support.microsoft.com/help/4026644

Office files in SharePoint fail to open from an Office 2016 client
https://support.microsoft.com/help/4485240

Updates for May 2019 Japan Era Change for Office
https://support.microsoft.com/help/4478844

New & Updated Outlook KB Articles

'ErrorItemNotFound' error when Office add-ins make REST calls against an Outlook item ID
https://support.microsoft.com/help/4483878

Office add-ins are not displayed correctly in Outlook
https://support.microsoft.com/help/4482725

Outlook doesn't display your manager's team calendars
https://support.microsoft.com/help/3163350

Useful tools for Outlook for Mac
https://support.microsoft.com/help/4483875

Other Resources

January 2019 updates for Microsoft Office
Microsoft released the following security and nonsecurity updates for Office in January 2019. It is recommended that you install all updates that apply to you.