The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on January 26, 2017.
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Today's Highlights:
- Undo Send feature in Outlook on the Web
- Send As or Send On Behalf in Office Groups
- Keep Client or Server Side Rules?
- Last Chance to Win Office 365 Home Subscriptions
Undo Send feature in Outlook on the Web
Outlook desktop has the capability to hold mail for a few minutes before sending, just in case you change your mind. Gmail has Undo Send, giving you a few seconds to change your mind after hitting Send. Now Outlook on the web has the Undo Send capability as well.
This does not work like Recall Sent Message (which doesn't work very good); instead, the message is held for up to 30 seconds before it's sent, with a Sending Undo bar visible in the top right of the page if you change your mind about sending it. Similar to Gmail's Undo Send, which displays a link that disappears when the delay ends, Outlook on the web's uses an indicator bar so you can see how soon it will be sent.
To enable Undo Send, open Outlook on the web's Options and look for Undo Send under Automatic Processing section. Choose between 5, 10, 15 or 30 seconds. This feature is available in both business and consumer accounts.
To hold mail for a short period of time in Outlook on Windows desktop, create a rule with the 'Defer delivery by a number of minutes' action to hold mail in the Outbox for 1 to 120 minutes. For more information, see To delay sending a message in Outlook.
Send As or Send On Behalf in Office Groups
A new feature in Office Groups (available in Office 365 Exchange Online) is the ability to use 'Send as' or 'Send on behalf of', just as you can for shared mailboxes.
When group members are given 'Send as' or 'Send on behalf of' delegation, members of the group can respond to conversations using the Group identity, instead of their individual account and responses look like they come from the group.
To enable Send as or Send on behalf of for a Group, open the Exchange Admin center and select Recipients, then Groups. Double click on a group to open it for editing then assign permissions on the Group Delegation page.
To set it using Powershell use the Set-UnifiedGroup cmdlet, with multiple addresses in comma-separated format.
Set-UnifiedGroup group@domain.com -GrantSendOnBehalfTo user1@domain.com,user2@domain.com,user3@domain.com
Keep Client or Server Side Rules?
A user had mismatched rules in Outlook and his Exchange mailbox and wasn't sure what to do.
When I edit my rules, Outlook always asked if I want to use the Client or Server rules. What is the difference between them? Which should I be using?
Outlook stores rules in the Exchange server mailbox (including Outlook.com accounts) and syncs a copy of the rules to Outlook on your desktop. This message comes up when Outlook detects the rules on the server are not identical to the rules stored in the Outlook data file, so it asks you which ones you want to work with. If you know one set is correct, choose it, otherwise choose Server.
To eliminate the message, you can start Outlook with one of the cleanrules switches:
/cleanrules - removes rules from both Outlook data file and the server mailbox.
/cleanclientrules - only removes the client side rules
/cleanserverrules - only removes the server side rules
If you clear only the client rules, the server rules will sync down to Outlook; clearing the server rules works the same way, with the rules stored in Outlook syncing up to the server.
You'll first want to export the rules. This will allow you to restore the rules quickly and provides insurance, should something go wrong and you decide to delete all of the rules. Open the Rules & Alerts dialog, click Options and then Export rules.
- Close the Rules & Alerts dialog then close Outlook.
- Press Windows key + R on your keyboard to open the Run command.
- Type or paste outlook.exe /cleanrules in the Open field to clear all rules. If you know some client rules didn't sync up to the server, you'll want to keep them - use outlook.exe /cleanserverrules. If you aren't sure, keep the server rules, using outlook.exe /cleanclientrules instead.
- Press Ok to restart Outlook.
If you used the /cleanrules switch, import the rules you backed up earlier. If you used either the client or server switch, open the Rules & Alerts dialog and choose which rules to keep one last time. The rules will sync so both client and server are identical.
Last Chance to Win Office 365 Home Subscriptions
This is the last week to enter my Office 365 Home subscriptions giveaway. The requirements to enter are easy: send an email to dec2016@slipstick.com to enter. I'll draw names at the end of January 2017.
Office 365 Home is the consumer subscription with 5 Office desktop licenses for anyone in your household. It includes licenses for Office apps on smartphone and tablets, 1TB OneDrive, and 60 Skype minutes. Office 365 Personal a license for one computer and 1 tablet or smartphone plus includes the expanded OneDrive and Skype minutes.
If you have a subscription for Office 365 consumer software and win, the key can be applied to your account immediately to extend your subscription for 1 year from your current expiration date (subscriptions are extended 9 months if you win a Personal subscription and add it to a Home 5-user subscription.).
More information on Office 365 Home subscriptions is at Office 365 Home.
New & Updated Office 365 KB Articles
'Something went wrong 30016-4' error when you try to uninstall Office 365 ProPlus
https://support.microsoft.com/kb/3152502
January 10, 2017, update for Microsoft Office
https://support.microsoft.com/kb/3214449
New & Updated Outlook KB Articles
Outlook 2016 Implementation of Autodiscover
https://support.microsoft.com/kb/3211279
Outlook 2016 may crash when you view more than 30 calendars in a calendar view in a Citrix environment
https://support.microsoft.com/kb/3141476
RPC over HTTP deprecated in Office 365 on October 31, 2017
https://support.microsoft.com/kb/3201590
'Unsupported server' error syncing SharePoint calendar in Outlook 2016
https://support.microsoft.com/kb/3216262
'Show a Room list' option isn't displayed in the Room Finder pane in Outlook
https://support.microsoft.com/kb/3191297
Display issues in Office client applications
https://support.microsoft.com/kb/2768648
How to manage the Outlook Social Connector by using Group Policy
https://support.microsoft.com/kb/2020103
Outlook 2016 and Outlook 2013 hang when a user tries to create a profile
https://support.microsoft.com/kb/3098011
Other Resources
Don't Get Caught In a Phishing Hack
How to avoid getting caught in a phishing email: Use the Junk Email folder to view links in email messages.
Outlook.com: Switch Account to Microsoft Exchange Now
Outlook 2013 or Outlook 2016 users who are connecting to their Outlook.com account using Exchange ActiveSync (EAS) will need to remove the account from their profile and add it back using auto account setup, EAS accounts will stop working soon.