• Outlook User
  • New Outlook app
  • Outlook.com
  • Outlook Mac
  • Outlook & iCloud
  • Developer
  • Microsoft 365 Admin
    • Common Problems
    • Microsoft 365
    • Outlook BCM
    • Utilities & Addins

Remove Prefix and Reformat Phone Numbers

Slipstick Systems

› Developer › Remove Prefix and Reformat Phone Numbers

Last reviewed on February 24, 2018     17 Comments

When you sync Outlook contacts with some smartphones (like Androids), phone numbers can't be dialed because they contain the country code. This VBA code removes the +1 prefix from Outlook phone numbers. If you need to remove 2-digit country codes, you'll need to edit the function.

Outlook's default format

The code checks to see if the contact is a contact or a distribution list. If it's a distribution list, it's skipped and the code moves on to the next item.

Note that when you sync, Outlook may reformat the number. Use a 4-digit or 5-digit area code (ie, 1234 or 99999) in Control Panel's Phone and Modem Options to prevent numbers from being formatted.

The phone format after running the macro

Remove the country code from phone numbers

To use, select a contacts folder then open the VBA editor (use Alt+F11). Right click on the Project name and choose Insert > Module. Paste the code into the module. Press F8 or the Run button to run the macro.

"Update Contact Area Codes" can be used to change either country codes or area codes of selected contacts.

This basis for this code was originally posted in the old Microsoft Newsgroups by Michal Bednarz of CodeTwo software and tweaked by Patrick. I tweaked it to use one function and check for (and skip over) distribution lists.

Sub FixPhoneFormat()

Dim oFolder As MAPIFolder
 Set oFolder = Application.ActiveExplorer.CurrentFolder

' Confirm it's a contacts folder by looking at the default form name
' to see if it begins with "ipm.contact". 
' This allows it to work on folders with custom forms
 If Left(UCase(oFolder.DefaultMessageClass), 11) <> "IPM.CONTACT" Then
 MsgBox "You need to select a Contacts folder", vbExclamation
 Exit Sub
 End If
 
Dim nCounter As Integer
 nCounter = 0
 
Dim oItem
 For Each oItem In oFolder.Items
 Dim oContact As ContactItem

' If the current item is a not a Contact Group process the phone numbers
' If it's a DL, the code moves on to the next item
 If TypeName(oItem) <> "DistListItem" Then

 Set oContact = oItem
 With oContact
 .AssistantTelephoneNumber = FixFormat(.AssistantTelephoneNumber)
 .Business2TelephoneNumber = FixFormat(.Business2TelephoneNumber)
 .BusinessFaxNumber = FixFormat(.BusinessFaxNumber)
 .BusinessTelephoneNumber = FixFormat(.BusinessTelephoneNumber)
 .CallbackTelephoneNumber = FixFormat(.CallbackTelephoneNumber)
 .CarTelephoneNumber = FixFormat(.CarTelephoneNumber)
 .CompanyMainTelephoneNumber = FixFormat(.CompanyMainTelephoneNumber)
 .Home2TelephoneNumber = FixFormat(.Home2TelephoneNumber)
 .HomeFaxNumber = FixFormat(.HomeFaxNumber)
 .HomeTelephoneNumber = FixFormat(.HomeTelephoneNumber)
 .ISDNNumber = FixFormat(.ISDNNumber)
 .MobileTelephoneNumber = FixFormat(.MobileTelephoneNumber)
 .OtherFaxNumber = FixFormat(.OtherFaxNumber)
 .OtherTelephoneNumber = FixFormat(.OtherTelephoneNumber)
 .PagerNumber = FixFormat(.PagerNumber)
 .PrimaryTelephoneNumber = FixFormat(.PrimaryTelephoneNumber)
 .RadioTelephoneNumber = FixFormat(.RadioTelephoneNumber)
 .TelexNumber = FixFormat(.TelexNumber)
 .TTYTDDTelephoneNumber = FixFormat(.TTYTDDTelephoneNumber)
 
.Save
 
nCounter = nCounter + 1
 End With
 End If
 Next
 
MsgBox nCounter & " contacts processed.", vbInformation
 
End Sub
 

Private Function FixFormat(strPhone As String) As String
 
strPhone = Trim(strPhone)
 FixFormat = strPhone
 If strPhone = "" Then Exit Function
 Dim prefix As String
 prefix = Left(strPhone, 1)
 
 ' Configured for US
 ' Enter the correct prefix here
 Do While (prefix = "+" Or prefix = "1")
 
 ' if the prefix is 2 digits, change to 4;
 ' if 3 digits, change to 5
 strPhone = Mid(strPhone, 3)
 prefix = Left(strPhone, 1)
 Loop
 
' After we clean up the country code, we remove non-numeric characters
' Can be tweaked to change formatting, ie: change 202.555.1212 to 202-555-1212

 strPhone = Replace(strPhone, "(", "")
 strPhone = Replace(strPhone, ")", "")
 strPhone = Replace(strPhone, ".", "")
 strPhone = Replace(strPhone, " ", "")
 strPhone = Replace(strPhone, "-", "")

FixFormat = strPhone
 
End Function
 

Add the Country code

My function above can be tweaked to change the country code by changing the last line of the function to this format (assuming +1 was the old country code and +44 is the new country code).

FixFormat = "+44" + strPhone

Add Prefix Function

Michal's original code sample added the country code to contacts, replicating the Check Phone Number dialog.

Private Function FixFormat(strPhone As String) As String

FixFormat= strPhone
strPhone = Trim(strPhone)

If strPhone = "" Then Exit Function
If Left(strPhone, 1) = "+" Then Exit Function
If Left(strPhone, 2) = "(+" Then Exit Function
If Left(strPhone, 2) = "00" Then Exit Function
If Left(strPhone, 3) = "(00" Then Exit Function
If Left(strPhone, 1) = "1" Then Exit Function
If Left(strPhone, 2) = "(1" Then Exit Function

FixFormat= "1" + strPhone

End Function

Change the function

You can change the function to alter phone numbers in any number of ways - if you need to add a number to dial out, change an area code, and more.

This sample checks for US number (+1) and exits the function if found, otherwise it adds 6 to the beginning of the number.

 
Private Function FixFormat(strPhone As String) As String
  
strPhone = Trim(strPhone)
If strPhone = "" Then Exit Function
  
If Left(strPhone, 2) = "+1" Then Exit Function
strPhone = "6" & strPhone
FixFormat = strPhone
End Function

Remove Prefix and Reformat Phone Numbers was last modified: February 24th, 2018 by Diane Poremsky

Related Posts:

  • Update Contact Area Codes
  • Format Contact phone numbers to use with Skype
  • Phone Number Formatting for Outlook and Smartphones
  • Make the Address Book show only e-mail addresses, not fax numbers

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Subscribe
Notify of
17 Comments
newest
oldest most voted
Inline Feedbacks
View all comments

jay
January 14, 2021 12:08 pm

Hmm, this code makes the huge simplifying assumption that all country codes are 1 digit, which they most certainly are not. In fact the only one digit country codes I see are "1" (US/Canada) and "7" (Russia). Some codes are 1 digit, some are 2, and some are three. And that's the trick, because I don't see any simple rule.

0
0
Reply
Diane Poremsky
Author
Reply to  jay
January 14, 2021 12:37 pm

You just need to tweak the cod to apply it to other countries. If you have multiple codes to fix, you need to run it twice, first checking one code, then the next... .

From the code:

 ' Configured for US
 ' Enter the correct prefix here
 Do While (prefix = "+" Or prefix = "1")
 
 ' if the prefix is 2 digits, change to 4;
 ' if 3 digits, change to 5
 strPhone = Mid(strPhone, 3)
 prefix = Left(strPhone, 1)

0
0
Reply
Bob Nitrio
September 19, 2017 4:11 pm

Diane,
I have tried to use the VBA script per your instructions to remove the country code from my Outlook contacts (to allow my smartphone to dial numbers correctly) and I am not seeing any changes, despite the fact that I see a message that 1700 contacts have been processed. Could the fact that I use categories be the reason for the failure? If not, what might you suggest?

0
0
Reply
Diane Poremsky
Author
Reply to  Bob Nitrio
September 20, 2017 1:11 am

What prefix are you removing? My guess is the formats in FixFormat aren't correct. Is anything getting changed on them?

0
0
Reply
Bob Nitrio
Reply to  Diane Poremsky
September 20, 2017 8:35 am

I am trying to remove numeral 1 in the Country/Region field of phone numbers that adds +1 to the phone number, which leads to smartphone dialing error messages that refer to international numbers.

Phone NUmber.png
0
0
Reply
Nicolas
June 26, 2017 3:52 pm

Can you please help me with removing "area code 504" from all contacts that have that 504?

I had an issue with outlook 2016 and now most contacts have been imported with that 504 in "area code".

0
0
Reply
Diane Poremsky
Author
Reply to  Nicolas
June 28, 2017 1:08 am

This needs changed in the macro = and assumes it is 504-123-456 format, no +1. I did not test the changes- so test any changes on a few contacts copied to a new folder.
strPhone = Trim(strPhone)
FixFormat = strPhone
If strPhone = "" Then Exit Function
Dim prefix As String
prefix = Left(strPhone, 3)

' Configured for US
' Enter the correct prefix here
Do While (prefix = "504")

' if the prefix is 2 digits, change to 4;
' if 3 digits, change to 5
strPhone = Mid(strPhone, 5)
prefix = Left(strPhone, 1)
Loop

0
0
Reply
Ethan
March 18, 2016 9:21 am

Thank you very much for this info.

0
0
Reply
Tim
February 11, 2016 1:17 pm

Life saver. 5,200 contacts updated! Easily adapted the code to equivalent UK phone code format issues. Many many thanks.

0
0
Reply
Bertram
April 3, 2015 12:54 am

Hi Diane, Thank you very much for sharing those valuable information with us! ☺ Your script is almost exact what I am looking for. However I need to have all my phone numbers formatted like shown in the first picture. I am working with Microsoft CRM 2011 and have to deal with lots and lots of Accounts, and contacts. All of them are synchronized with my Outlook 2010 contacts on my laptop as well as on my iPhone 4S, however, everybody types his information into the system without following a uniform "pattern". Unfortunately I am an absolute greenhorn with this scripts and do not want to mess around with those numbers, because if I am accidentally delete one digit or switch two digits of all phone and Fax numbers, I am in big trouble. My colleagues are going to kill me. ☺ Therefore, I truly would appreciate, if you could you publish a script, which would address my needs as well? Here is what I would like to change: All phone fax number to this format: +1 (202) 555-1414 Currently many different variations are used in the system like: +1(202) 555-1414 +12025551414 12025551414 1.202.555.1414 1-202-555-1414 1202 555 1414 202 555… Read more »

0
0
Reply
Linda Coors
February 22, 2015 6:59 pm

Thank you so much for this! Such a help!

0
0
Reply
KevinK
August 24, 2014 8:38 pm

The code works great with one exception for me - I can't get the .Save to change the record. The substitutions are made but when the function returns to the Sub, the .businessTelephoneNumber remains as it was. What could I be doing wrong?

0
0
Reply

Visit Slipstick Forums.
What's New at Slipstick.com

Latest EMO: Vol. 30 Issue 33

Subscribe to Exchange Messaging Outlook






Support Services

Do you need help setting up Outlook, moving your email to a new computer, migrating or configuring Office 365, or just need some one-on-one assistance?

Our Sponsors

CompanionLink
ReliefJet
  • Popular
  • Latest
  • Week Month All
  • Use Classic Outlook, not New Outlook
  • Reset the New Outlook Profile
  • How to Remove the Primary Account from Outlook
  • Disable "Always ask before opening" Dialog
  • Adjusting Outlook's Zoom Setting in Email
  • Use PowerShell to get a list of Distribution Group members
  • How to use Outlook's VBA Editor
  • Automatically BCC All Messages
  • Shared Mailboxes and the Default 'Send From' Account
  • Office Outlook Add-ins
  • Urban legend: Microsoft Deletes Old Outlook.com Messages
  • Buttons in the New Message Notifications
  • Move Deleted Items to Another Folder Automatically
  • Open Outlook Templates using PowerShell
  • Count and List Folders in Classic Outlook
  • Google Workspace and Outlook with POP Mail
  • Import EML Files into New Outlook
  • Opening PST files in New Outlook
  • New Outlook: Show To, CC, BCC in Replies
  • Insert Word Document into Email using VBA
Ajax spinner

Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

New Outlook: Show To, CC, BCC in Replies

Insert Word Document into Email using VBA

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

VBA Basics

How to use the VBA Editor

Work with open item or selected item

Working with All Items in a Folder or Selected Items

VBA and non-default Outlook Folders

Backup and save your Outlook VBA macros

Get text using Left, Right, Mid, Len, InStr

Using Arrays in Outlook macros

Use RegEx to extract message text

Paste clipboard contents

Windows Folder Picker

Custom Forms

Designing Microsoft Outlook Forms

Set a custom form as default

Developer Resources

Developer Resources

Developer Tools

VBOffice.net samples

SlovakTech.com

Outlook MVP David Lee

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

Make a donation

Mail Tools

Sending and Retrieval Tools

Mass Mail Tools

Compose Tools

Duplicate Remover Tools

Mail Tools for Outlook

Online Services

Calendar Tools

Schedule Management

Calendar Printing Tools

Calendar Reminder Tools

Calendar Dates & Data

Time and Billing Tools

Meeting Productivity Tools

Duplicate Remover Tools

Productivity

Productivity Tools

Automatic Message Processing Tools

Special Function Automatic Processing Tools

Housekeeping and Message Management

Task Tools

Project and Business Management Tools

Choosing the Folder to Save a Sent Message In

Run Rules on messages after reading

Help & Suggestions

Submit Outlook Feature Requests

Slipstick Support Services

Buy Microsoft 365 Office Software and Services

Visit Slipstick Forums.

What's New at Slipstick.com

Home | Outlook User | Exchange Administrator | Office 365 | Outlook.com | Outlook Developer
Outlook for Mac | Common Problems | Utilities & Addins | Tutorials
Outlook & iCloud Issues | Outlook Apps
EMO Archives | About Slipstick | Slipstick Forums
Submit New or Updated Outlook and Exchange Server Utilities

Send comments using our Feedback page
Copyright © 2025 Slipstick Systems. All rights reserved.
Slipstick Systems is not affiliated with Microsoft Corporation.

:wpds_smile::wpds_grin::wpds_wink::wpds_mrgreen::wpds_neutral::wpds_twisted::wpds_arrow::wpds_shock::wpds_unamused::wpds_cool::wpds_evil::wpds_oops::wpds_razz::wpds_roll::wpds_cry::wpds_eek::wpds_lol::wpds_mad::wpds_sad::wpds_exclamation::wpds_question::wpds_idea::wpds_hmm::wpds_beg::wpds_whew::wpds_chuckle::wpds_silly::wpds_envy::wpds_shutmouth:
wpDiscuz

Sign up for Exchange Messaging Outlook

Our weekly Outlook & Exchange newsletter (bi-weekly during the summer)






Please note: If you subscribed to Exchange Messaging Outlook before August 2019, please re-subscribe.

Never see this message again.

You are going to send email to

Move Comment