To handle messages forwarded from another user's mailbox

If you connect to Microsoft Exchange Server and are receiving mail sent to more than one address (for example, both to your own mailbox and to a staff member that you're covering for while she's on maternity leave), you will probably want to set up a rule to route the other person's mail into a separate folder or provide a customized response. The Outlook Rules Wizard makes this easy to do from any message you have received, such as a test message the Exchange administrator sends to make sure that the routing to your mailbox is working.

Open any message redirected to you from the other person's address, then follow these steps:

  1. Choose Tools | Create Rule.
  2. Under What condition(s) do you want to check? check Sent to <name of recipient>, and then click Next. (The recipient's name will already be filled in, because you started with a message that you received.)
  3. Select an action from What do you want to do to the message?, and then click Finish. That's all there is to it!

This article first appeared in the September 1998 issue of the Exchange & Outlook Administrator newsletter.

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More Information

  • Rules Wizard and Assistants 
  • To create rules to sort messages by mail account
  • Updated Apr 09 2008

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