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Applications Affected by the Outlook Email Security Update

Home > User Issues > Anti-virus > E-mail Security Update > Affected Applications

The Outlook Email Security Update for Outlook 98 and Outlook 2000 potentially affects almost every application that uses Outlook. We will update this list with as we receive information from application vendors. 

This list assumes that the most stringent restrictions are in place, in other words, that none of the administrative settings have been applied. Loosening the restrictions with the administrative options can, of course, change the behavior listed here.

If your application is not shown here, these pages provide an overview that may help you determine whether your application may be affected: 

  • OL2000: Known Issues with the Outlook E-mail Security Update 
  • OL2000: Developer Information About the Outlook E-mail Security Update
  • OL98: Known Issues with the Outlook E-mail Security Update
  • OL98: Developer Information About the Outlook E-mail Security Update
  • If you installed Office XP SP3 and now get "a program is trying to access you address book" dialog, see Microsoft Office XP Service Pack 3 for a list of programs known to cause the warning.

    Microsoft Office | Synchronization Utilities | Accessibility Aids | Slipstick Systems Gallery | Other Applications | More Information

    Microsoft Office 

    Microsoft Office

  • Using the File | Send To command pops up the address list access prompt. 
  • Using the File | Sent To | Routing Recipient command pops up both the address list and sending prompts. See OFF2000 Routing Office Document Prompts After You Apply Outlook E-mail Security Update. (However, routing is truly broken in Word. See below.)
  • Macro security for Office applications is set to High. 
  • Microsoft Word

  • Attempting to perform a mail merge to electronic mail pops up both the address list and sending prompts for automation security. This essentially makes the feature unusable, since you must wait 5 seconds to confirm each send. In Office XP, merge to e-mail in HTML format does not trigger the prompts, but because it strips all hyperlinks, it's equally unusable. (Mail merge to plain text still triggers the prompts in Office XP.)
  • Sequential routing may be broken.
  • Microsoft Excel

  • Using the SendMail method in a macro pops up the address list prompt for automation security.
  • Microsoft PowerPoint

  • Animations do not run in a slide you receive as an e-mail message, because they are handled by a JavaScript file attachment.
  • When you schedule a presentation broadcast or online meeting, you see both the address list and sending prompts for automation security.
  • Microsoft Access

  • OL2002 Cannot Send an Access Database Table As an XML Attachment -- Export to .xml format, rather than sending an "unsafe" .mdb file
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    Synchronization Utilities 

    Many utilities that synchronize Outlook data with a handheld device, mobile phone or web-based copy of Outlook data may be affected. The typical change is that the affected add-in will pop up the address list prompt for automation security. You must click Yes to authorize the sync utility to use the address book. Otherwise, synchronization may be incomplete; e-mail addresses on items may not be synchronized.

    Chapura PocketMirror Version 3.0 does not invoke the address list prompt.
    Palm HotSync Version 4.0 does not invoke the address list prompt.
    Psi-Sync Pops up the address list prompt during contacts synchronization. You'll need to authorize access. Also, each Emessage will have to be authorized separately. You should install the latest version of Psi-Sync for compatibility with the patch. (Software is no longer available for sale.)
    TrueSync  Pops up the address list prompt. You'll need to authorize access. 
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    Accessbility Aids

    Voice input programs and other accessibility aids that use Microsoft Active Accessibility (MSAA) may be affected, because they use MSAA's method for programmatically clicking the Send button. See E-mail Security Update Could Hinder Accessibility Aids.
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    Slipstick Systems Gallery

    Not affected

    Chilton Preview Allows you to open any attachment from the preview pane. Also has the advantage of not loading HTML message content.
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    Other Applications

    Vendor and Microsoft reports

    ACT! Version 5.0.4.495 is the first version that compensates for Outlook security, but it removes the ability to have Outlook rules applied to email messages sent from ACT!. A later version, 6.0, has much greater Outlook integration.

    Attach to Hand

    Requires CDO.

    Code Co-op This software version control system puts up the object model guard prompts when it tries to synchronize via e-mail.
    ICQ See OL2000 ICQ Integration Causes an Address Security Warning When You Select Different Mail Items. This article describes a Trusted COM Add-in functionality. This is a feature of Outlook 2002 with the Exchange Server security administration tool for Office XP installed. It does not apply to Outlook 2000.
    LOOK
    Version 3.1 of this group calendar add-on for Outlook and Exchange Server avoids the security prompts caused by Outlook versions with the Email Security Update.
    Nelson Organizer  Version 1.1.061 and later versions provide the same level of attachment security settings as the Outlook E-mail Security Update. 
    Open Plan Upgrade to the latest version.
    Pivotal  
    SalesCTRL 2000 See Microsoft Outlook Security Patch
    Time Matters Version 3.0 Service Release 2A allows Time Matters to work with the patched version of Outlook.
    TMfusion Requires CDO and generates security warning prompts. White paper available on the security patch's impact.
    ZipOut 2000 Version 2.1 adds attachment security, allowing you to warn against or block potentially dangerous attachments. 

    User reports

    ESTOS ProCall Latest version no longer generates security warning prompts.
    MailAlert Triggers a warning every time it tries to check for mail. Since the whole idea of this program is unattended mail checking, it's essentially crippled by the patch. 

    PC iMail

    Triggers the popup dialog for every message it tries to send.

    Stamps.com You can print postage only with the Outlook interface, not the stamps.com interface.
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    More Information

  • Attachment Security Update for Microsoft Outlook -- If you want less intrusive protection from potentially harmful attachments.
  • Protecting Microsoft Outlook against Viruses
  • This page is printer friendly
    Updated Oct 06 2009

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