We're seeing complaints that Outlook automatically sends meeting updates to the attendees several times a day. When users delete the responses from their inbox it triggers another update to attendees.
The good news: it’s not user error.
The bad news: it appears to be a problem only for people who sync iPhones with Exchange.
The bug appears when the user creates an appointment in Outlook and includes themselves as an attendee, often because they are the members of a distribution group or a delegate.
Scenario
The repro steps are as follows:
- The iPhone user creates a new appointment in Outlook and uses a distribution group as an attendee; the meeting organizer (iPhone user) is also part of the distribution group.
- The Meeting organizer sends the appointment from Outlook.
- An attendee accepts the appointment request.
- The organizer receives the response from the attendee and deletes it from their inbox.
- A meeting request update is sent out to all attendee’s of the meeting.
- This repeats itself and continues to send out meeting updates.
Workaround
Until Microsoft or Apple releases a fix, use this solution discovered by Derik and Mark:
When creating a new appointment in Outlook, do not include yourself as an attendee. If you are using a distribution group to invite others, expand that group and remove yourself as an attendee.
More Information
Apple Support Forum Topic : 3.0 Causing Multiple Copies of Invites to be sent through Exchange
Current issues with Microsoft Exchange ActiveSync and third-party devices (Microsoft Support)
If you can’t sync your Outlook contacts and calendars to your iPhone, iPad or iPod touch using iTunes for Windows (Apple)
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45 Comments on "iPhone and the Meeting Request Bug"
Any updates here? It's annoying as hell
Nothing that I'm aware of - the issue seems to come and go as Apple releases update. Microsoft has a list of issues they update as they are fixed or discovered. https://support.microsoft.com/en-us/kb/2563324
FWIW, the bug seems to be fixed with iOS 9.3, as per https://support.microsoft.com/en-us/kb/3108212
At least for now.... but it's been an off and on bug for years.
Still a live issue! Sending my friends nuts, at least I know it wasn't me. Thanks for the article.
Was a fix ever discovered. It's killing me!
No, not yet. The problem is they find a cause and fix it, then it comes back again. :(
Having the same issue here to, with IOS 9.2
does anyone have a workaround?
I'm still having this issue:
Someone will create a meeting, when the other person accepts the request the original meeting creator will start to receive 30 emails a day stating that the meeting has been accepted. This is happening with several people in the business, even the CEO!!. All of the people apparently sending the 'acceptance messages' have Iphones. Could their be a bug in the latest Apple Update?
I am still having this problem is there a solution??
What version of Exchange server are you using?