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Deprecation of RPC over HTTP in Office 365 (and Outlook.com)

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› Microsoft 365 › Deprecation of RPC over HTTP in Office 365 (and Outlook.com)

Last reviewed on April 26, 2019     3 Comments

Applies to: Outlook 2007, Outlook 2010

October 5 2017: According to an announcement made at Ignite (Sept 2017), it looks like RPC over HTTP won't be turned off, just no longer "supported". That means "don't call Microsoft for help if it doesn't work", it doesn't mean it won't work. Outlook 2010 users can switch to MAPI over HTTP as a supported version, while Outlook 2007 users will need to upgrade to a newer version if they want support.

Existing clients that are connecting via RPC/HTTP will continue to connect after that date. The KB article (3201590) has updated information.

What exactly does the announcement that Microsoft is deprecating RPC over HTTP support in Office 365 mean for Outlook.com and Office 365 Exchange Online subscribers?

It means that as of October 31, 2017, Outlook for Windows will only be able to connect to Office 365 servers using MAPI over HTTPS protocol.

Anyone using Outlook 2010 and above will need to have the December 8, 2015 update for Office installed to continue to connect to Outlook.com or an Office 365 mailbox. Outlook 2010 users will also need to have Office 2010 Service Pack 2, or greater, installed; Outlook 2013 needs Office 2013 Service Pack 1. Office 365 subscribers should have all necessary updates automatically installed.

Administrators who disabled MAPI over HTTPS support in the registry will need to delete the MapiHttpDisabled value from the registry. This value is in the registry (on desktop computers) at HKEY_CURRENT_USER\Software\Microsoft\Exchange

Anyone still using Outlook 2007 will no longer be able to connect to Outlook.com using Exchange services (after October 31 2017). These users will either need to upgrade to the current version of Office or Outlook, use POP3 or IMAP (these do not support calendar or contact sync), or use Outlook on the web.

Outlook apps for devices and Outlook 2016 for Mac are not affected.

While organizations still using Outlook 2007 will need much of the next 11 months to plan their upgrades, I recommend Outlook.com users connecting with Outlook 2007 upgrade to Office 365 software when buying a new computer, otherwise wait to upgrade in the fall.

More Information

RPC over HTTP deprecated in Office 365 on October 31, 2017

Deprecation of RPC over HTTP in Office 365 (and Outlook.com) was last modified: April 26th, 2019 by Diane Poremsky

Related Posts:

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  • Outlook 2016 & Exchange 2007: Not supported
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  • Outlook 2007/2010 menus are in the wrong language (Fixed)

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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Steve
September 28, 2017 11:30 am

Hello. Does anyone know if the 10/31/2017 deadline is a knife-switch cut off or a gradual phase out? Thanks.

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Diane Poremsky
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Reply to  Steve
September 28, 2017 11:57 pm

AFAIK, it is a hard cut off - they announced it a year ago to give orgs time to migrate. But... I don't think it's going to be cut off at midnight PST - most likely, sometime on Nov 1. I believe it will be turned off using powershell, not an update, so it will hit everyone close to the same time. If it is an update, and depending on which server your account is on, it might be a few hours (or more) before it affects you, but i would not count on it.

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Diane Poremsky
Author
Reply to  Steve
October 5, 2017 10:00 am

Now it looks like maybe it will keep working... they aren't blocking the protocol, just not supporting it. That is how i read this:
"Existing clients that are connecting via RPC/HTTP will continue to connect after that date. The KB article (3201590) has been updated to reflect this change. "

Time will tell...

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