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Logging changes made to items in to a shared Exchange mailboxes

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› Exchange Server › Logging changes made to items in to a shared Exchange mailboxes

Last reviewed on December 4, 2018     2 Comments

Applies to: Exchange 2010, Exchange 2013

A user had a problem and her Exchange administrator asked for help:

The user is sharing her calendar with a few people and her appointments are being changed. I suspect her assistant is accidentally changing the appointment but the assistant denies touching the appointments. Is there a way to log what account accesses the mailbox and what changes are made to the contents?

You can enable auditing in Exchange 2010 and Exchange 2013.

To do this, you need to use the Set-Mailbox cmdlet and the AuditEnabled parameter:

Set-Mailbox alias -AuditEnabled $true

Use this cmdlet to verify auditing was enabled:

Get-Mailbox dianep | fl *audit*

AuditEnabled : True
AuditLogAgeLimit : 90.00:00:00
AuditAdmin : {Update, Move, MoveToDeletedItems, SoftDelete...}
AuditDelegate : {Update, SoftDelete, HardDelete, SendAs...}
AuditOwner : {}

To view the logs, use the Search-Mailbox cmdlet:

Search-MailboxAuditLog alias -LogonTypes Admin,Delegate -ShowDetails

Add the StartData, EndDate, and ResultSize parameters to limit the number of records returned:

Search-MailboxAuditLog alias -LogonTypes Admin,Delegate -ShowDetails -StartDate 12/1/2012 -EndDate 12/7/2012 -ResultSize 1000

Everyone who accesses the mailbox and does anything will be listed in the log. The log will include what operation they did, including copy, create, hard delete, soft delete, moved to deleted items, move, send as, send on behalf, and update. Also included is whether the operation succeeded or failed.
The log for each item is quite a bit longer than this example, but as you can see from this snippet, Billy Jackson successfully deleted a contact at 9:59 AM.

Operation : SoftDelete
OperationResult : Succeeded
LogonType : Delegate
FolderPathName : \Contacts
ClientInfoString : Client=MSExchangeRPC
ClientProcessName : OUTLOOK.EXE
ClientVersion : 14.0.6126.5000
InternalLogonType : Delegated
LogonUserDisplayName : Billy Jackson
LastAccessed : 12/6/2012 9:59:02 AM

More Information

For more information about audit logging, see
Search-MailboxAuditLog
Understanding Mailbox Audit Logging

Logging changes made to items in to a shared Exchange mailboxes was last modified: December 4th, 2018 by Diane Poremsky

Related Posts:

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About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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Toni Chaffin
April 2, 2013 11:56 pm

Hi Diane, I wish to either prevent my engineers from changing their calendar entries or audit any changes anyone has made to a calendar entry. Basically I have 18 engineers, all with full AD & Exchange accounts and I only want Head Office staff to be able to add, remove or modify entries in each of the 18 calendars. Is the above the right way to go or should I be looking at another option?

Thanks

Toni

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Diane Poremsky
Reply to  Toni Chaffin
April 6, 2013 8:19 pm

You won;t be able to do it with permissions- well, you can change permissions so some users can only change the events they made. Exchange 2013 adds some auditing features, so you can see who did what, but i don't think it was pushed back to Exchange2010.

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