The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on February 23, 2023.
EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.
Support Exchange Messaging Outlook Sponsors
Increase Your Productivity!
ReliefJet Essentials for Outlook is a set of more than 160 tools for performing a wide range of tasks in Outlook: processing email messages, contacts, appointments, meetings, tasks and other Outlook items.
Today's Highlights »
New Message Recall in Microsoft 365
Microsoft is rolling out a new message recall feature, which should be available in all tenants by mid-March. It's cloud-based and will work better than the current recall (which fails more often than not.) You'll know when it is enabled on your account - you'll receive a recall status report within seconds with the status of the recall.
Unlike the current recall function, the recipient does not need to have Outlook open for recall to succeed as the server processes the recall, not Outlook. It can recall messages that were read already (the Exchange admin can disable this ability.) It will recall messages even if they were moved to another folder (Outlook could only recall messages in the Inbox).
When the new recall feature is enabled on your account, you'll recall them the same way you do now: open the Sent item, then on the File tab, click on Resend or Recall and choose Recall this message or Resend this message. Message recall will work for messages sent from shared mailboxes or sent by a delegate.
As with the current recall, the new recall will only work within your own tenant. The recalled messages are moved to the purges folder.
At this time, only Outlook on Windows desktop can trigger a recall.
For more information, see Cloud-based Message Recall in Exchange Online - Microsoft Community Hub
Printing Agendas
A user wanted to print a list of his appointments but the day and week printouts looked just like Outlook's day or week calendar, with the day divided by hours. The user wanted a simpler list.
There are few options, without resorting to using an addin or VBA.
There are three options in Print Settings:
The Weekly Agenda Style prints a list of events, by day, in a 6-cell table (Saturday/Sunday share a cell)
The Day and Weekly Calendar Styles divide the day into hours, but you can limit how many hours print. Select Page Setup, then choose the Print from and Print to hours.
The Calendar Details Style prints a list of appointments, including the appointment bodies. This is fine if you typically have just a couple of lines in the appointment body, but meeting invitations can take up a page or two.
A fourth option is the Email Calendar option – after creating the email, print it then close the email without sending.
To create this calendar, right-click on the calendar, choose Share > Email Calendar. If you have the new Sharing Permissions instead, you'll need to customize the ribbon or Quick Access Toolbar. Open File > Options, select Customize ribbon or Quick Access Toolbar. Select All Commands at the top left then find Email Calendar command and add it to the ribbon or QAT.
Click the button, wait for the Send a Calendar dialog to open. Choose the date range and how much detail to include. Under Advanced Show >> you can choose to include private events and choose the layout (default is Daily Schedule, which makes a nice printout) and click OK.
After the agenda is added to the message, print the message then close it.
For a simple list of appointments you can use a filtered list view, removing fields you don’t need then print it table style or use VBA to create a similar simple list of upcoming appointments (Use VBA to Email Tomorrow's Agenda).
Sorting in Outlook on the web
I'm frequently asked why messages are duplicated in Outlook on the web but only one copy of the message will open.
It's not actually duplicated messages, it's the group header for the messages and the sort order is set to the From field. Change the sort order to Date or another field and the "duplicate message" disappears.
If you are using pinned messages, they are pinned at the top only when you sort by date, with the newest messages on top.
New & Updated Microsoft 365 & Exchange Server Support Articles
Description of the security update for Microsoft Exchange Server 2019, 2016, and 2013: February 14, 2023 (KB5023038)
EWS web application pool stops after the February 2023 Security Update is installed
Some Exchange services do not start automatically after installing January 2023 Security Update
Transport delivery service mishandles iCAL events
Serialization fails when accessing mailbox searches in ECP
Data source returns incorrect checkpoint depth
Exchange services in automatic startup mode do not start automatically
Export-UMPrompt fails with InvalidResponseException
Exchange Toolbox and Queue Viewer fails after Certificate Signing of PowerShell Serialization Payload is enabled
Certificate signing of PowerShell serialization payload in Exchange Server
New & Updated Outlook Support Articles
Calendar events missing in Scheduling Assistant
Duplicate shared Calendar(s) after transitioning between Mail and Calendar modules
Error when opening Actionable Messages
Extending an all-day event on a shared calendar unexpectedly shortens or lengthens the event
Flickering observed in Outlook Calendar while scrolling
No results when searching with the built-in ‘Received’ filter in Outlook
Unable to dismiss shared calendar reminders for Outlook.com accounts in Outlook Desktop
Users may notice that the incorrect timeslot is selected after clicking a meeting in the Calendar
Other Resources
Change Password or Pin Complexity after removing from Intune
After my account and computer was removed from Intune policies and the account was removed from Windows Settings > Accounts > Access work or school, I wanted to revert to a simple 4-digit password but could not revert to a simple pin code.