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Volume 24 Issue 1

Slipstick Systems

Issue Date: January 10, 2019 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on January 10, 2019.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights:

  • Outlook Rules Error Bug
  • Search Bug: From field is missing
  • Maximum attachment size in Outlook for Mac
  • Outlook Categories & Shared Folders

Outlook Rules Error Bug

We had two Outlook bugs in updates that were released late last year. The first was an error in Manage Rules & Alerts, triggered by the November security update. When users create or edit a rule in Outlook, they receive the following error message and are unable to edit the rule.

"The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall."

The bug was fixed in the recently released Click to Run version 1812 (and higher) as well as in the semi-annual channels Version 1808 and 1803. Users with MSI versions installed will need to install the January 2019 update.

For more information, see Outlook Error: "The operation failed..." when selecting Manage Rules & Alerts

Search Bug: From field is missing

I've seen a lot of complaints like this one the last few days: "If I search the "Current Mailbox" using Outlook 2016. The results do not show anything in the "From" field and all the emails are "unread" even if I have read them."

This is a bug (obviously). It was introduced by a recent update to the Office 365 servers and Microsoft is in the process of fixing this.

It should be fixed very soon and until then, the workaround is to either use Outlook on the web for searches or add the DisableServerAssistedSearch value to the registry. If you choose to use the registry key, don’t forget to remove it within the nest few days.

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Search
REG_DWORD: DisableServerAssistedSearch
Value: 1

Updates for this bug are published in the Office 365 Admin panel, under service advisories. EX171760 - Sender name not appearing

Maximum attachment size in Outlook for Mac

In the latest builds of Outlook for Mac, attachments are limited to 25 MB for POP and IMAP accounts, as well for Gmail accounts using the Microsoft Cloud. Outlook.com’s limit is 30MB. This change is intentional.

If you need to send larger messages, use web mail or upload to the file to OneDrive and share link to the file.

Outlook Categories & Shared Folders

When you share a calendar or contact folder with other users, the category names will always be visible to the people you share with, but whether they see the category colors depends on the version of Exchange you’re using.

Using current versions of Outlook and Office 365 or Exchange server, the category colors should be visible on shared Calendars and Contact folders with Reviewer or Editor permissions.

New & Updated Exchange KB Articles

'An error occurred while working on your domain' when you try to verify your domain in Office 365 in an Exchange hybrid deployment
https://support.microsoft.com/help/3089230

'Object reference not set to an instance of an object' error and message trace fails in an Exchange hybrid environment
https://support.microsoft.com/help/4481099

'The term 'Get-HybridMailflowDatacenterIPs' is not recognized' error when you run the Hybrid Configuration wizard
https://support.microsoft.com/help/3063646

'The term 'Get-OrganizationConfig' is not recognized' error when you run the Hybrid Configuration wizard
https://support.microsoft.com/help/3067676

Description of the security update for Microsoft Exchange Server 2019, 2016, and 2013: January 8, 2019
https://support.microsoft.com/help/4471389

On-premises users cant access cloud archive mailboxes that they have Full Access permission to in Outlook
https://support.microsoft.com/help/4486479

Update Rollup 25 for Exchange Server 2010 Service Pack 3
https://support.microsoft.com/help/4468742

New & Updated Office 365 KB Articles

'Add domain' option is missing from the Microsoft 365 admin center
https://support.microsoft.com/help/2977737

'Unable to remove this domain' error when you try to remove a domain from Office 365
https://support.microsoft.com/help/2787210

Database Compare now requires Microsoft Report Viewer 2015
https://support.microsoft.com/help/4485028

Domain shows a status of 'Setup in progress' in the Office 365 portal
https://support.microsoft.com/help/2824780

January 2019 updates for Microsoft Office
https://support.microsoft.com/help/4484800

Updates for May 2019 Japan Era Change for Office
https://support.microsoft.com/help/4478844

You can't assign a federated domain to a user in the Microsoft 365 Admin Center
https://support.microsoft.com/help/2492140

New & Updated Outlook KB Articles

'ErrorItemNotFound' error when Office add-ins make REST calls against an Outlook item ID
https://support.microsoft.com/help/4483878

December 17, 2018, update for Outlook 2016 (KB4011722)
https://support.microsoft.com/help/4011722

December 20, 2018, update for Outlook 2013 (KB4011029)
https://support.microsoft.com/help/4011029

Description of the security update for Outlook 2013: January 8, 2019
https://support.microsoft.com/help/4461595

Description of the security update for Outlook 2016: January 8, 2019
https://support.microsoft.com/help/4461601

Office add-ins are not displayed correctly in Outlook
https://support.microsoft.com/help/4482725

Outlook doesn't display your manager's team calendars
https://support.microsoft.com/help/3163350

Useful tools for Outlook for Mac
https://support.microsoft.com/help/4483875

Other Resources

January 2019 updates for Microsoft Office
List of security and non-security updates for Office in January 2019.

Volume 24 Issue 1 was last modified: September 27th, 2021 by Diane Poremsky

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  • Buttons in the New Message Notifications
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Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

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