The Business Contact Manager compatibility pack for Outlook 2013 is now available for download.
Please note: The full install file is BCM 2013. You'll need it if you don't have a previous version of BCM installed on your computer. The upgrade can be used to upgrade BCM 2010 to BCM 2013.
This compatibility pack will work with either Outlook 2010 or Outlook 2013 to upgrade either Outlook 2007 or 2010's BCM to work with Outlook 2010 or 2013. There are two downloads to choose from: if you have BCM 2010 installed, you can install an update (about 10 MB) or the full package (369 MB). If you are currently using BCM 2007 (or don't have BCM installed) you'll need to install the full package.
BCM is no longer available from download from Microsoft. Users can download the full 64-bit BCM installation file from BCM for Outlook 2010 or Outlook 2013 (368 MB).
Users can download the full 32-bit BCM installation file from BCM for Outlook 2010 or Outlook 2013 (368 MB).
Please note: you cannot use a shared database with Windows 8 if you use Microsoft account to log on.
Only one version of BCM can be installed at a time and users will need to uninstall the current version of BCM before installing the full BCM compatibility pack.
A plus for users trialing Outlook 2013, Business Contact Manager for Outlook (BCM) supports using Outlook 2010 and Outlook 2013 in a side-by-side installation.
Note that you cannot share a database between two versions of Outlook and BCM. You need to use the same version of Outlook (and BCM) on all machines accessing the BCM database. The compatibility pack copies the database and upgrades it to work with Outlook 2013, so you can continue to use the old database with older versions of Outlook. However, not only is the database restricted to one version of Outlook, the databases do not sync, so you'll end up with two different data sets. While this is fine when testing Outlook 2013, for long term use you'll want to upgrade all computers accessing the database to use the same version of Outlook.
More Information
For more information, see the Description of Business Contact Manager compatibility pack for Outlook KB article.
Business Contact Manager for Outlook Database Tool is not longer available. Use this to install the BCM database on a server.
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Hi Diane,
I have a PC running WIN10. Was loaded with Office 2010 which I then upgraded last week to Office 2013 so that I could take advantage of BCM 2013. I have downloaded BCM 2013 and have installed it, but every time I go to launch BCM, the initial start up screens appear giving options for either custom or express install appear, I choose Express and then choose either one: fake data or new, no data install, and I every time no matter which option I choose, I get the same message: Data Base Installation has failed. Any tip or direction you can give me would be greatly appreciated.
Thanks
Brad
Hi Diane!
Is there a way to install BCM on a fresh install of Office 2013?
Seems like there is no way to do this...is it?
It should install ok - what happens when you try? Are you using this file? https://www.microsoft.com/en-us/download/details.aspx?id=36513 (Ignore the upgrading part - it's the full file and works with new installs.)
I have W-10 and Outlook 2013 with the BCM upgrade. It was a major hassle but we have everything running fine - - FOR NOW! There is NO SUPPORT for BCM anymore and I am worried that one day soon, we will have a problem that cannot be solved with BCM.
Do you know of a similar program (with support) that might dove-tail with the current BCM so that we can effectively be done with BCM and the precarious position that Microsoft has left us 60,000 users in?
Thanks,
Bob
At this point in time, no, I don't have any good solutions. There are other CRM programs but I haven't tested any of the extensively.
So its time to left Outlook in this way.
Diane, it's strange, I understand that Microsoft not evaluate this Software, and not update but cant to use with Office 2016. In this way if Microsoft make this things, for better to me is place my notes on the paper and dont use Oulook at all, becasue now is not necessery for me....
Is same example that old Word file cant open in new 2016....
BCM 2013 won't work with Outlook 2016 and there is not going to be a BCM2016.
On Word files, in word's file, option, trust center, in block file setting, see if older file types are blocked.
Has anyone heard from Microsoft if BCM will work with Office 2016 now?
No, it won't and there are no plans to update BCM. Sorry.
I spent about 15 minutes a couple of months ago putting together a business plan for MS for a BCM-simplified version of Dynamics CRM... There are *way* more small businesses than large businesses, they could just advertise and deliver it via the web, it would help sell O365 + OneDrive (instead of Gmail and Google Drive) to small businesses, and they already have the s/w hooks for Outlook and the Winphone/IOS/Android mobile client. Maybe it is too much of a no-brainer. I really like BCM but it is not mobile or web-ified,..