• Outlook User
  • New Outlook app
  • Outlook.com
  • Outlook Mac
  • Outlook & iCloud
  • Developer
  • Microsoft 365 Admin
    • Common Problems
    • Microsoft 365
    • Outlook BCM
    • Utilities & Addins

To Change the Look of Outlook Replies

Slipstick Systems

› Outlook › Email › To Change the Look of Outlook Replies

Last reviewed on December 22, 2015     43 Comments

All versions of Outlook allow you to change the font used for the text you insert when your reply into a message. (You can't change the font in a plain text message, of course, but can choose the font to use to display plain text messages.)

When your font looks tiny, its usually caused by the zoom setting. See Adjusting Outlook's Zoom Setting for more information.

Outlook does not offer a way to always use your desired message format (plain text or HTML), however, you can use VBA to force Outlook to always use your format for replies. While we strongly discourage this practice (especially if you are converting plain text messages to HTML), you can do so using the code listed at Always reply using the same message format

Note: When email addresses and hyperlinks in your signature contains text similar to {HYPERLINK "mailto:alias@domain.com" }, it means you have field codes visible. This is a Word feature and you can toggle between text and code by pressing Alt+F9.

A signature with field codes visible

In Outlook 2010, Outlook 2013, and Outlook 2016, change the fonts used in new messages and replies, go to File, Options, Mail, Stationery and Fonts.

Stationery and fonts button in Outlook

This will open the Stationery and Signature dialog to the Stationery tab, where you'll change the fonts.

Change fonts used in Outlook

The plain text font setting is used for reading open messages and in the reading pane. The New messages and Replying or forwarding fonts are used for both HTML and RTF messages.

Outlook 2007

To change the fonts in Outlook 2007, go to Tools, Options, Mail Format dialog and click Fonts button to open the Fontsdialog to the Fontstab. (This dialog is identical to the screenshot above.)

Font options in Outlook 2003

More Information

  • To use Internet-style quoting in Outlook
To Change the Look of Outlook Replies was last modified: December 22nd, 2015 by Diane Poremsky
Post Views: 61

Related Posts:

  • To Change the Font on Incoming Messages
  • Understanding Fonts and the +Body Style
  • Changing the Reply format revisited
  • Read Outlook Messages using Plain Text

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Comments

  1. Vivek Sethi says

    August 28, 2020 at 12:23 am

    Hi Diane,
    Is there a way where I can view only the response/ reply received on an incoming email in a different colour, or only if the response text could be highlighted on the body of the email?

    Reply
    • Diane Poremsky says

      September 23, 2020 at 11:50 pm

      No, not in current versions.

      Reply
  2. Ray McAllister says

    October 14, 2016 at 11:55 am

    I frequently get email messages in Outlook addressed to dozens if not hundreds of people on the TO: and/or CC: lines. When I need to reply to the sender or forward that message and include the original text, Outlook also includes all of those addresses in the text of my reply. This can be extremely cumbersome and detract from the information I really want to forward. Editing out the addresses can be a real pain, but I often have to do it. How can I create an Outlook format for the body of reply or forwarded messages that includes all of the information from the original, EXCEPT for that long list of addresses?

    On my iPhone, forwarding a message includes those addresses in the body, while a reply omits the addresses (and other information I would generally like to keep). Ideally, all the senders would put such long address lists in the bcc: category, but I haven't made much headway in convincing the rest of the world.

    Reply
  3. Tami Fine says

    August 23, 2016 at 11:52 am

    When I try to change the font color by clicking on "Change font color when replying or forwarding" the sample text comes up with (AutoColor) and always uses black. Any suggestions?

    Reply
    • Diane Poremsky says

      August 23, 2016 at 11:55 am

      Are the messages using HTML formatting? Plain text messages will always show up as black text.

      Reply
  4. steven davis says

    May 13, 2016 at 11:09 am

    HI there how do I change settings so when in an email thread I'm not just seeing myself as the sender but those who I have sent it to in the message thread?

    example:

    From: Sue Croxford [mailto:sue.croxford@joeblogs.com]
    Sent: 22 April 2016
    Subject: party
    but as you can see no indication of who it was sent to

    thanks

    Reply
    • Diane Poremsky says

      May 14, 2016 at 9:23 am

      This is in the message list? You'd need to add add the To field to the message list view, but it would change it for incoming messages too, if you use the compact view (the default message list view). If you don't use the reading pane and use the single line view, you'd see the to and from for all messages after adding the To field to the view.

      Reply
  5. Emran hassan says

    March 14, 2016 at 1:36 am

    when i send mail reply . in replay mail not saw in my reply chart. it's not showing. when i clicking reply mail saw in attach file . reply chart saw blank

    Reply
  6. John says

    October 12, 2015 at 3:30 pm

    Hi,
    I seem to have sorted this now. In Outlook 2016 Office 365, if you right click on the people icon, you can find Options which gives the option to alter the fonts for replying to and forwarding emails. It worked for me
    Hope that helps,
    Thanks,
    John

    Reply
  7. John says

    October 11, 2015 at 1:29 pm

    Hi,
    This doesn't seem to work in Outlook 2016 - Office 365 personal as there is nooption under Mail in Options for Stationary and Fonts.
    Thanks,
    John

    Reply
    • Diane Poremsky says

      October 12, 2015 at 11:21 pm

      Is there a Signature button on the Options, Mail page? They will open the same dialog but on a different tab - select the stationery tab to change the fonts.

      Reply
  8. Mary says

    December 27, 2014 at 11:54 am

    When I copy and paste an email into reply, I can't insert my own font and color to reply. Windows 7 and MS Office 2013.

    Reply
    • Diane Poremsky says

      December 27, 2014 at 11:33 pm

      what is the message format? formatting is not available with plain text messages, only HTML.

      Reply
  9. Marilyn Cameron says

    September 5, 2013 at 5:42 pm

    Why are some of the formatting buttons (such as bullets) "greyed out" when I reply to certain emails and how do I fix this? This is using Microsoft 2010.

    Reply
    • Diane Poremsky says

      September 5, 2013 at 7:19 pm

      Are the messages plain text? Formatting is only available in HTML email.

      Reply
  10. Bob Needham says

    September 3, 2013 at 6:39 am

    Hi Diane,
    Is it possible to edit the subject line of reply e-mails so that when I select 'Reply' a used definable word is automatically included before the original subject matter (Outlook 2007)

    Reply
    • Diane Poremsky says

      September 3, 2013 at 8:56 am

      I cleaned up the code sample on the other page so its ready to use - see Do something when Reply is clicked

      Reply
    • Diane Poremsky says

      September 3, 2013 at 7:37 am

      Yes, that is possible. You can use a macro that watches for replies/reply all button click. If you want to pick and choose when to use it, you'd assign a macro to a button and use it for replies. The code at https://www.slipstick.com/developer/code-samples/insert-attachment-names-replying/ has the basics to do this (along with a lot of junk not needed).

      Reply
  11. Brendan says

    July 30, 2013 at 2:34 pm

    Hi Diane
    I use standard paragraph spacing when composing a message so that it looks 'natural' on the page. However, I notice that when a respondent replies to my email, the paragraphing in the original message has changed to double spacing, which makes for lengthy and awkward-looking messages. How can I lock in the format so that the message I send looks the same as the one they receive? I.e. how can I set the paragraph spacing so that it doesn't alter during transmission? Thank you.

    Reply
    • Diane Poremsky says

      July 30, 2013 at 6:14 pm

      This often happens when the recipient uses web-based email. Do you use 2 Enter's between paragraphs? That causes double spacing in web-mail. However, the double spacing should only be seen in the replies - it should be spaced normally in the original message. (It is here.)

      Reply
      • Brendan says

        July 30, 2013 at 10:12 pm

        I use Microsoft Outlook (embedded as far as I know). I press 'enter' twice. This sets up normal-looking paragraphs in whatever email I am sending. It's only when the email is returned (as part of a reply) that the spacing has increased to something like triple or quadruple space.

      • Diane Poremsky says

        July 31, 2013 at 1:03 pm

        Right, that is because Outlook the Enters are converted to

        tags in web mail. You can use Shift+Enter - see messages are double spaced for other options.

  12. Dan Mazzeo says

    May 8, 2013 at 8:00 am

    Diane - we have MS Outlook 2010 professional plus and I am trying to automate a different color for inserted text in the body of a message reply. I have not been able to find a way to do this. Do you have any instructions for this?
    Thank you,
    Dan

    Reply
    • Diane Poremsky says

      May 8, 2013 at 1:24 pm

      You mean something like the setting in Options, Stationery and Fonts where a different color is used for each reply in the thread? I don't believe it's configurable or manageable beyond those settings but will check.

      Reply
  13. Dietmar says

    April 17, 2013 at 3:08 am

    I am using Outlook 2010 and like the "Pick a new color when replying or forwarding" feature very much except the golden color Outlook chooses after the thread has got a certain length. Is it possible to cutomize the sequence of colors Outlook uses when applying this feature?

    Reply
    • Diane Poremsky says

      April 17, 2013 at 6:12 am

      No, sorry, it is not. You can select the text and change the color yourself.

      Reply
  14. Chris says

    March 18, 2013 at 3:27 pm

    How can I change my forward/reply email text from blue to black ?

    Reply
    • Diane Poremsky says

      March 18, 2013 at 5:32 pm

      To change your font go to File, Options, Stationary and Fonts, then change the font color for replying and forwarding to messages.

      Reply
  15. Lance D. says

    March 14, 2013 at 8:36 am

    Outlook 2010, show signature on replies/forwards. If you already have a signature, or need to create one on new messages, go File/Options/Mail down to "Create or Modify Signatures" and click Signatures. In new window, you can design and save a new signature if need be, including "right click" paste insertion of a picture, etc. In the New Messages bar, the signature(s) that you have saved will show in the scroll down. The same will show in the Replies/forwards scroll down bar, so select the one you want to show, then OK or save your way out. Note, the font color that you have selected for reply /forward will transfer to the signature.

    Reply
  16. Annette says

    February 2, 2013 at 10:33 am

    Diane, I just discovered a way to format paragraph spacing on replies. I agree that it cannot be formatted in a template for replies, so I found the quick keystroke for adding space, ctrl 0. It's much easier than changing the paragraph format any other way that I can find.

    Reply
  17. Devina says

    December 20, 2012 at 5:39 pm

    Hi Diane, thank you for your response. Yes, the message I was replying to, was plain text. I did try your code, but it didn't work. Perhaps I did something incorrect in copy/pasting the sequence. But my boss ended up showing me, when I hit "reply" or "reply all", up at the "Format Text" tab, I could change the "Format" from "plain text" to "HTML". That seems to take care of my issue.

    Reply
    • Diane Poremsky says

      December 20, 2012 at 7:55 pm

      Unless you need to do it a lot, do it manually is easy enough to do.

      Reply
    • Diane Poremsky says

      December 20, 2012 at 7:55 pm

      Unless you need to do it a lot, do it manually is easy enough to do.

      Reply
  18. Devina says

    December 20, 2012 at 12:46 pm

    Hi Diane, I'm using Outlook 2010. There are times when I hit reply on an e-mail, everything turn into text only. My signature jpeg icon doesn't show up properly & I can't change the color / size / attribute of the text. How do I change that? Please help! Thank you beforehand.

    Reply
    • Diane Poremsky says

      December 20, 2012 at 1:01 pm

      is the message you are replying to plain text? The only solution is to convert it to HTML.
      https://www.slipstick.com/outlook-developer/always-reply-using-the-same-message-format/

      Reply
  19. Darren says

    December 2, 2012 at 8:46 am

    Hi Diane, I've also experienced this problem with the replies being at the bottom of the email. I am using Outlook 2010

    Reply
  20. Cheryl says

    October 22, 2012 at 7:36 pm

    When replying to an email, my response appears on the bottom of the receiver's original email instead of at the top. So if there is a long list of emails back and forth among a group of us, when I respond, my response shows at the bottom of the long list (which requires recipients to scroll to bottom of many emails in order to see my response.) How can I fix this? Thanks.

    Reply
    • Diane Poremsky says

      October 22, 2012 at 7:55 pm

      What version of Outlook do you use? That is not normal Outlook behavior. Outlook should always add the reply on top.

      Reply
  21. Kathy Nett says

    September 2, 2012 at 6:53 am

    Why when I go to "reply" does the screen I'm looking at have print that is so small I can't read what I'm typing. The font size says it is 12 but I can't even read what it says. The ruler on the top of the page goes all the way to 22. I know this has something to do with it but I don't know how to go back to a normal size page! HELP!

    Reply
    • Diane Poremsky says

      September 2, 2012 at 10:32 am

      That is usually the zoom - press ctrl+0 to reset it or look at the zoom button. Adjusting Outlook's Zoom Setting

      Reply
  22. Sue says

    September 27, 2011 at 6:26 am

    Why do I get the following when forwarding messages or typing in websites in Outlook 2003? It did not used to happen.

    { HYPERLINK } with a long string of coding numbers and symbols along with the address

    What happens if I do tools - options - mail format - internet format, and switch to the Rich Text option instead of the HTML

    Reply
    • Diane Poremsky says

      September 27, 2011 at 6:31 am

      Those are Word fields. Press Alt+F9 to toggle their display off and on. No need to change the mail format.

      Reply
      • Sue says

        September 27, 2011 at 6:39 am

        thank you thank you thank you -- I was hoping it would be something easy. Please ignore the second request -- didn't know the first one sent.

        Sue

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Visit Slipstick Forums.
What's New at Slipstick.com

Latest EMO: Vol. 31 Issue 5

Subscribe to Exchange Messaging Outlook






Support Services

Do you need help setting up Outlook, moving your email to a new computer, migrating or configuring Office 365, or just need some one-on-one assistance?

Our Sponsors

CompanionLink
ReliefJet
  • Popular
  • Latest
  • Week Month All
  • Jetpack plugin with Stats module needs to be enabled.
  • Sync Issues and Errors with Gmail and Yahoo accounts
  • Error Opening iCloud Appointments in Classic Outlook
  • Opt out of Microsoft 365 Companion Apps
  • Mail Templates in Outlook for Windows (and Web)
  • Urban legend: Microsoft Deletes Old Outlook.com Messages
  • Buttons in the New Message Notifications
  • Move Deleted Items to Another Folder Automatically
  • Open Outlook Templates using PowerShell
  • Count and List Folders in Classic Outlook
  • Google Workspace and Outlook with POP Mail
Ajax spinner

Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Sync Issues and Errors with Gmail and Yahoo accounts

Error Opening iCloud Appointments in Classic Outlook

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

Make a donation

Mail Tools

Sending and Retrieval Tools

Mass Mail Tools

Compose Tools

Duplicate Remover Tools

Mail Tools for Outlook

Online Services

Calendar Tools

Schedule Management

Calendar Printing Tools

Calendar Reminder Tools

Calendar Dates & Data

Time and Billing Tools

Meeting Productivity Tools

Duplicate Remover Tools

Productivity

Productivity Tools

Automatic Message Processing Tools

Special Function Automatic Processing Tools

Housekeeping and Message Management

Task Tools

Project and Business Management Tools

Choosing the Folder to Save a Sent Message In

Run Rules on messages after reading

Help & Suggestions

Submit Outlook Feature Requests

Slipstick Support Services

Buy Microsoft 365 Office Software and Services

Visit Slipstick Forums.

What's New at Slipstick.com

Home | Outlook User | Exchange Administrator | Office 365 | Outlook.com | Outlook Developer
Outlook for Mac | Common Problems | Utilities & Addins | Tutorials
Outlook & iCloud Issues | Outlook Apps
EMO Archives | About Slipstick | Slipstick Forums
Submit New or Updated Outlook and Exchange Server Utilities

Send comments using our Feedback page
Copyright © 2026 Slipstick Systems. All rights reserved.
Slipstick Systems is not affiliated with Microsoft Corporation.