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Volume 28 Issue 24

Slipstick Systems

Issue Date: October 19, 2023 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on October 19, 2023.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights »

  • Bulk Move or Delete in Outlook
  • Adding iCloud Calendar and Contacts to New Outlook
  • Add Shared Mailboxes to New Outlook

Bulk Move or Delete in Outlook

A user asked: “Is there an easy way of deleting old emails on the Outlook app rather than having to select and delete them individually?”

It depends on which Outlook app you are using and by the question, it is not classic Outlook for Windows desktop or Outlook for Mac In both of those applications, you can select all and move or delete. There are no restrictions.

In the mobile apps, no, you can’t bulk more or delete.

In Outlook on the web and new Outlook for Windows, if you have more than 50 messages to delete, you need to select all but the last message in the folder or search results to move or delete the selected messages.

Note: In Outlook on the web (and new Outlook), you are limited to deleting 10 contacts at a time. If you have a lot of contacts and need to delete all, add the account to Outlook for Windows. Once it finishes syncing, you can select all and delete. (If you don’t have Outlook 2013 or newer, use the Microsoft 365 trial – and don't forget to cancel the trial.)

Tip 1: Select the first message and scroll down then hold Shift when you click on a message. This will select all messages between the first and last.

Tip 2: An update to Outlook on the web and new Outlook hides the ‘select all’ button next to the folder name at the top of the message list. It will come into view when you click on a message.

Adding iCloud Calendar and Contacts to New Outlook

An Outlook user decided to try the new Outlook. His accounts migrated over but not his iCloud calendar and contacts were not available in the new Outlook.

This is because he was using the iCloud add-in in Outlook but not the iCloud email. He needs to add the iCloud account to new Outlook and they will sync.

If the iCloud address is not an iCloud address (including mac.com and me.com), you will need to create an icloud.com alias for the account.

To create an iCloud alias:
1. Log into iCloud.com and open Mail ( https://www.icloud.com/mail/ )
2. Click the gear icon at the top left of the window.
3. Click Settings, then Account.
4. Click in the Add Alias field and create an alias.

Use this alias to sign into new Outlook.

Add Shared Mailboxes to New Outlook

Users with a Microsoft 365 Work or School account can open a shared mailbox in the new Outlook for Windows:

1. Right click on the “Shared with me” folder in the folder list
2. Select “Add shared folder or mailbox” then type in the mailbox name.

To remove the shared folder from the list:

1. Right click on the mailbox name
2. Click Remove shared folder”

If the mailbox has automapping enabled, you can’t remove it from new Outlook. The admin will need to change auto mapping to false.

New & Updated Microsoft 365 & Exchange Server Support Articles

Enable support for AES256-CBC-encrypted content in Exchange Server August 2023 SU

New & Updated Outlook Support Articles

Administering the offline address book in Outlook - Microsoft Support
Describes the offline address book in Microsoft Outlook. Explains how to download, update, and configure it.

Follow Up flag does not work in outgoing emails in Legacy Outlook for Mac - Outlook for Mac (microsoft.com)

Images are blocked and meeting body is read only in Outlook Desktop if calendar items are from other senders for Microsoft Outlook Spoofing Vulnerability released August 8, 2023

Outlook blocks opening FQDN and IP address hyperlinks after installing protections for Microsoft Outlook Security Feature Bypass Vulnerability released July 11, 2023

Outlook starts up slowly and hangs at splash screen when REST to MAPI is unexpectedly toggled

Unable to view private items in a shared calendar using MAPI in cached mode in Outlook

Weather is no longer displayed on the Calendar in Outlook

Other Resources

Add-ins in the new Outlook for Windows - Microsoft Community Hub
The new Outlook for Windows brings a more consistent and robust experience with rapid access to new features. It also has some significant changes in add-ins. Hint: COM add-ins will not be supported.

Block External Content in New Outlook
How to block external content in the new Outlook that replaces Windows Mail app.

Save Messages in New Outlook
How to save messages to the hard drive when using new Outlook.

Create a rule to delete spam with no sender address
How to create a rule that deletes messages with no address in the From field, in either Outlook on the we or Outlook desktop software.

Change Appointment Reminder Sounds
Did you ever wonder if you could assign different reminders to different types of Microsoft Outlook appointments? Yes, you can! You can also change the reminder sound for tasks and flags.

Messages appear duplicated in message list
How to turn off group header in Outlook desktop and Outlook on the web.

Reset the New Outlook Profile
When you switch on the new Outlook, it pulls accounts in from your Outlook desktop profile. I'll show you how to clear the profile and create a new profile.

Volume 28 Issue 24 was last modified: October 20th, 2023 by Slipstick Systems

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Recent Bugs List

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For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Sync Issues and Errors with Gmail and Yahoo accounts

Error Opening iCloud Appointments in Classic Outlook

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

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