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Exchange Messaging Outlook
Volume 7, Number 2

Click for details on The Microsoft Outlook 2000 E-mail and Fax Guide

Greetings! Welcome to Vol. 7, No. 2, 5 Jun 2002, of Exchange Messaging Outlook, a biweekly newsletter about Microsoft Exchange and Microsoft Outlook.

Today's highlights:
  • Critical Exchange 2000 security patch
  • IE patch plugs IFRAME holes in Outlook
  • Moving Outlook .pst files to a new Outlook 2002 machine
  • Minimizing the Outlook 2002 Address Bar
  • Canceling the "Cancel Request" dialog

Regular features:

  • New utilities
  • Updated utilities
  • Other new resources

Critical Exchange 2000 security patch

Microsoft Security Bulletin MS02-025, Malformed Mail Attribute can Cause Exchange 2000 to Exhaust CPU Resources (http://www.microsoft.com/technet/security/bulletin/MS02-025.asp), warns of a vulnerability that could allow a denial-of-service attack using a message with a malformed attribute. A patch is available at http://www.microsoft.com/Downloads/Release.asp?ReleaseID=38951 to ensure that the Exchange 2000 store immediately rejects a message with malformed attributes, rather than trying to process it. This update also appears to incorporate several hotfixes released earlier, including one to resolve the problem with OWA displaying items in public contacts folders as posts, not contacts.

IE patch plugs IFRAME holes in Outlook

Microsoft Security Bulletin MS02-023, 15 May 2002 Cumulative Patch for Internet Explorer (http://www.microsoft.com/technet/security/bulletin/MS02-023.asp), stops the Klez virus and other viruses that exploit the <IFRAME> tag in HTML messages dead in their tracks. It makes a change in the Restricted Sites zone so that frames no longer work in that zone. The update also fixes six more vulnerabilities in Internet Explorer, some of which could potentially be exploited in HTML mail messages. Updates are available for IE 6.0, 5.5 SP2, 5.5 SP1, and 5.01 SP2.

This update will cause a change in the appearance of the Find pane in Outlook 2000 and the Organize pane in Outlook 2000 and 2002. The problem is that one of the fixes prevents the loading of the cascading style sheet used for those panes, which are controlled by HTML code in an Outlook resource .dll. It actually affects all applications that use a locally stored style sheet .css file, not just Outlook. Locally stored .css files now load only if the calling web page is from a domain listed in the Trusted Sites zone. We think the benefit of the greater security protection outweighs this annoyance, which is largely cosmetic (at least where Outlook is concerned).

Moving Outlook .pst files to a new Outlook 2002 machine

Long-time users of Microsoft Outlook know that it's relatively easy to relocate a Personal Folders .pst file from one folder or drive to another. Just exit Outlook, move the file, then restart Outlook. When Outlook says it can't find the .pst file, you'll have an opportunity to point to the new location.

The process isn't quite as easy if you're moving to a new computer, partly because of the sheer size of many .pst files and partly because you may have already set up Outlook with a profile on the new machine. The first step, of course, is to locate the .pst file(s) you want to move. In the Folder List, right-click the top level of your main file (the one with the clock and house icon), choose Properties, then click Advanced. Make a note of the filename. Do the same with any other .pst files in the folder list. Then exit Outlook.

You now know where the .pst files reside and can copy them to the new machine. If you don't have a network connection between the systems, you'll have to transfer the .pst files with removable media. A Zip disk works well if you have a Zip drive on both machines. You can also burn a .pst file to a CD, but you won't be able to open it from the CD. Instead, you'll need to copy the .pst file from the CD to the new machine, then bring up the file's properties and uncheck the Read-only box.

So, now you should have the .pst files on the new machine and be ready to make Outlook 2002 recognize them. One way to do this is to create a new profile. Start the Mail applet from Control Panel, click Show Profiles, then Add. When the E-mail Accounts dialog appears, don't add an account. Instead, choose View or change existing e-mail accounts, and then click Next. On the next screen, click New Outlook Data File and specify the location of your main .pst file. Finish up by adding mail accounts with the Add button and any other .pst files with the New Outlook Data File button. Click Finish when you're done. You can go ahead and start Outlook with this new profile now.

An alternative approach, if you already have a new profile that you want to use, would be to check the location of the existing .pst file in the profile, then rename that file and start Outlook. Outlook should ask for the location of the missing .pst file, and you can point it to the file that you copied from the old system. You can open the renamed file by choosing File | Open | Outlook Data File.

One of the first things to check after you start Outlook with a new default .pst file is that your Contacts folder is set up to work with the Outlook Address Book (which Outlook should have installed in the new profile by default). Right-click the Contacts folder, choose Properties, then peek at the Outlook Address Book tab.

If you were using Outlook 2002 on the old machine, you should also take a look at the Rules Wizard. You'll probably need to modify any rules that moved or copied items to particular folders, pointing them to the folders in the transferred .pst file. (The same applies if you import a .rwz file.)

See http://www.slipstick.com/config/backup.htm for more information on where Outlook stores key files that you might want to transfer.

Minimizing the Outlook 2002 Address Bar

Call it a feature or an annoyance: You'll certainly find mixed opinions about the "Address Bar" that appears in Outlook 2002 over the list of items in a folder. The left side includes Back and Next buttons that recall previous folders you've accessed. Also on the left is the name of the folder. On the right, you'll see an Address box and other web controls.

This Address box is probably a remnant of the Local Store and Office Designer features that were pulled from Office XP and would have allowed you to work with items in an Exchange 2000 mailbox or public folders with a powerful web interface, even when offline. Outlook already has a Web toolbar built in, so the Address box is just duplication.

I personally find the Back and Next buttons somewhat useful, though again they're duplicates of buttons already present on the Advanced toolbar. Since I keep the Outlook Bar visible, but not the Folder List, the folder name button provides a convenient way to select a folder that doesn't have an Outlook Bar shortcut. You can also drag items to the folder name button and have the folder list drop-down so you can select a target folder.

But if you keep the Folder List open, the whole Address Bar is just an annoyance taking up screen real estate. Because it's technically not a toolbar, you can't turn it off with the View, Toolbars menu. The best you can do is drag the Address section over to the right as far as it will go, so that the screen is at least less cluttered.

Another solution for hiding the Address section is to modify the registry. (Always make a backup first!) In the HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options key, set the value for AddressBarWidth to 1. (Setting it to 0 won't work -- that just opens the Address Bar to its full width on startup.)

Canceling the "Cancel Request" dialog

Another new Outlook 2002 feature is a Cancel Request dialog box that appears when Outlook detects a too-slow connection to Exchange Server. Previous versions of Outlook would just appear to hang when an Exchange connection took a while. Outlook 2002 provides this dialog with the option to cancel the request. Some users on sluggish networks find it intrusive, though. The article at http://support.microsoft.com/?kbid= Q293650 explains how to disable the article or change its behavior so that it waits longer.

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New Utilities

GOODLINK
http://www.good.com/goodproducts/glsystem.html
Wireless corporate messaging and data synchronization system that works with Exchange Server and either RIM handheld devices or the Good G100 handheld.

IHELLO VOICE OUTLOOK
http://www.ihello.com/speech/prod_vo.asp
Voice access to Microsoft Exchange. Via telephone, users can hear and respond to email messages and make calls to contacts. Works with Exchange 5.5.

OUTLOOK MAIL COUNTER FOR WINDOWS XP
http://www.raizlabs.com/Software/mailcountHelp.htm
Displays the number of unread messages in your Inbox as part of the Windows XP welcome screen. Works with Windows XP Home and with with Windows XP Professional if you have not joined a domain.

PRINT ON DEMAND
http://www.sperrysoftware.com/
Solution to the problem in some Outlook configurations where printing from HTML messages does not include the names of any file attachments in the printout.

PST ATTENDER
http://www.sherpasoftware.com/PstOverview.htm
Central management tool for Personal Folders .pst files. Uses rules and scheduling to enforce company mail policies, clean up virus infections, and archive attachments. Provides detailed reports on .pst file contents and space reclaimed.

SCHEDULE RECURRING EMAIL
http://www.sperrysoftware.com/
Send messages at regular intervals, similar to the scheduling for recurring appointments. Send an attachment or even the contents of an entire folder. Triggers Outlook security prompts only when creating the messages, not when sending them. For Outlook 2000 and 2002.

SYMPREX EXCENTRE AUTOARCHIVE MANAGER
http://www.symprex.com/excentre/index.htm
Centrally manage users' Outlook archive settings for any mailbox folder. Includes a command-line utility to set users' general archive settings from a login script.

SYMPREX EXCENTRE OUT-OF-OFFICE MANAGER
http://www.symprex.com/excentre/index.htm
Exchange 5.5 and 2000 management tool to modify out-of-office response settings for a user or group of users.

WINBLIT SPEEDREAD
http://www.winblit.com/index.htm
Document and e-mail reading tool to make reading large amounts of information on-screen more comfortable.

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Updated utilities

ATTACHMENT SAVE
http://www.sperrysoftware.com
Latest version can save attachments from existing messages, as well as from new incoming mail. Attachments can be saved as read-only or read/write. Messages can be marked read or unread. Also includes a feature for batch updating the URL that points to the saved file.

EVERRO
http://www.everro.com/
Version 2.0 of this email retention policy tool improves setup and configuration and adds the ability to segment mailboxes into different "class of service" groups, each with their own retention settings.

EXCHANGE 2000 INFORMATION STORE PATCH 5770.91
http://www.microsoft.com/Downloads/Release.asp?ReleaseID=38951
Microsoft Security Bulletin MS02-025 (http://www.microsoft.com/technet/security/bulletin/MS02-025.asp) warns of a vulnerability that could allow a denial-of-service attack using a message with a malformed attribute. A patch is available to ensure that the Exchange 2000 store immediately rejects a message with malformed attributes, rather than trying to process it. It also resolves several other known post-SP2 issues.

NELSON EMAIL ORGANIZER
http://www.caelo.com/a/rl.php3?i=3SBRC
Version 2.5 of this Outlook productivity tool color-codes the new mail tray according to the type of mail, adds a background synchronization option, expands the options for marking messages as read, and improves navigation.

OUTLOOKCONNECTOR
http://www.steltor.com/products/index.cfm?fuseaction=product&GrID=oc
Version 3.3 of this MAPI component for the CorporateTime calendar server, IMAP , and LDAP adds support for Outlook 2002, faster performance, digital signatures for mail, support for more IMAP4 mail servers, and features to optimize performance over slow networks.

SALESOUTLOOK
http://www.salesoutlook.net/
Version 3.5 of this Outlook-based customer relationship management tool adds workflow to turn an opportunity into a deliverable project, improves performance, adds customizable account profile fields, adds new security features, and makes the interface more flexible.

SYMPREX EXCENTRE FOLDER PERMISSIONS MANAGER http://www.symprex.com/excentre/index.htm
Version 2.0 of this tool for managing mailbox and public folder permissions in Exchange 5.5 and 2000 expands the types of folders covered, provides a report generator, and makes it easier to apply permissions to a group of mailboxes or public folders. Does not trigger Outlook security dialogs.

WORKGROUP FOLDERS FOR OUTLOOK
http://www.workgroupfolders.com/
Allows multiple users to connect to a Personal Folders .pst file. Version 1.8o1 greatly improves performance and adds support for Outlook 98 and 2000 in Internet Mail Only mode.

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Other new resources

CLEAN UP MAPI PROPERTIES TO REMOVE AN OUTLOOK "ONE-OFF" FORM AND SCRIPT FROM AN EXISTING ITEM
CleanUpOneOff.zip
Sample code to completely delete the embedded form definition from one-off items by removing certain MAPI property tags. Requires CDO.

CONTENT FILTERING AND SCANNING SCRIPT
http://www.outlookexchange.com/articles/glenscales/cfiltsca.asp
Sample Exchange 2000 event sink for checking incoming messages for various types of attachments.

MORE PROGRAMMING WITH MICROSOFT OFFICE COMMAND BARS
http://msdn.microsoft.com/library/en-us/dnofftalk/html/office05022002.asp
Covers the syntax for working with toolbars and menus in Outlook, customizing command bar button pictures in Office 2002, and lots of other great CommandBars techniques.

MSCOLLABORATION
http://groups.yahoo.com/group/mscollaboration/
Discussion forum for all Microsoft messaging and collaboration development technologies.

OWA SECURITY AUDIT
http://www.messageware.net/audits/owa.html
Vendor checklist for evaluating whether your installation of Outlook Web Access is secure.

XWEB HOW TO MAKE OUTLOOK WEB ACCESS THE DEFAULT WEB SITE
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q319878
How to change the IIS default web site so clients can access OWA with just http://servername instead of http://servername/exchange.

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More Information

ISSN 1523-7990
Copyright 1996-2006, Slipstick Systems and CDOLive LLC. All rights reserved.

Updated Apr 07 2008

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