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Volume 29 Issue 7

Slipstick Systems

Issue Date: February 15, 2024 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on February 15, 2024.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights »

  • Strange folders in Outlook.com mailbox
  • Date Formats in Classic Outlook
  • Use Public Folders In new Outlook

Strange folders in Outlook.com mailbox

Users starting reporting two strange folders suddenly popped up in Outlook.com accounts. The folder names are OwaFV15.1AllFocusedAQMkA... OwaFV15.1AllOtherAQMka...

These folders are related to the Focused Inbox and Other tab. My experience is these folders are only visible in Windows Mail app, not in Outlook on the web, classic Outlook, or new Outlook.

My recommendation is to ignore the folders – do not open them - and wait for Microsoft to fix it. Or, don't use Windows Mail.

Users report that clicking on the folders moves mail from the Inbox to the folder. One user said they moved the messages back to the inbox and deleted the folders only to have their mail deleted the next day.

Turning off Focused Inbox will leave the mail in the Inbox and no mail will display in the folders but won’t delete the folders. While you can delete the folders, my recommendation is to ignore them and wait for Microsoft to fix it as users report they just come back.

Do not delete the folders if Focused inbox is turned on.

Date Formats in Classic Outlook

A user wanted to know how to show the day of the week in his calendar printouts.

The date fields in Outlook use either the long or short format set in Windows. The exception is the message list and other list views: you'll change the date / time format for the Received field and other time fields in View Settings > Format Columns.

For the calendar printout, you need to change the long date format to include the day of the week.

To change the date format:
1. Type Set regional formats on the start menu - open it. This should open to the regional formats page.
2. Expand Regional formats to see what they are.
3. If long date format is not on a date format that has the day of the week, click Change formats to change the format.

Screenshots are at Display Weekday Names in a Weekly Calendar View

In new Outlook (and Outlook on the web), the date formats are set in View Settings > General > Language and Time.

Use Public Folders In new Outlook

While Microsoft would like organizations to stop using public folders, many organizations still use them. Even though new Outlook does not show the public folder tree (and never will), you can still access public folders in new Outlook – but you need to add them as Favorites in Outlook on the web.

1. Log into Outlook on the web.
2. Right click on Folders heading.
3. Choose Add public folder to Favorites. A pane opens on the right with the Public folder tree.
4. Select the folder you want to show in new Outlook.
5. Click Add Public folder at the top of the page.
6. Repeat as needed.

This is obviously not workable if you use a lot of public folders, but if good if you only need to access a handful.

The public folders you favorited will be at the bottom of the favorites section.

If the folders are not showing in new Outlook’s Favorites, open View tab > View settings > Accounts, click the Manage button then click Make Primary. Once they are in the Favorites list, you can make another account the primary.

New & Updated Microsoft 365 & Exchange Server Support Articles

Exchange Server support for Windows Extended Protection | Microsoft Learn

CVE-2024-21410 - Security Update Guide - Microsoft - Microsoft Exchange Server Elevation of Privilege Vulnerability

New & Updated Outlook Support Articles

Description of the security update for Outlook 2016: February 13, 2024 (KB5002543) - Microsoft Support

February 2024 updates for Microsoft Office - Microsoft Support

Other Resources

Released: 2024 H1 Cumulative Update for Exchange Server - Microsoft Community Hub

The new Microsoft Outlook for Windows & Copilot help you achieve more

Logging into multiple Outlook on the web accounts
If you have more than one Microsoft account, you’ve faced the problem of either signing in and out to switch accounts or using Sign in with a different account to switch accounts and discovering you were switched back to the original account.

"This account is not supported in Outlook" error message
New Outlook error: This account is not supported in Outlook due to the license provided by your work or school. Try to login with another account or go to Outlook on the web.

Links in Outlook open in a sidebar in Edge
How to disable the Microsoft Edge option that opens email is a side panel when you click a link in an email in classic Outlook.

Volume 29 Issue 7 was last modified: February 16th, 2024 by Webmaster

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Recent Bugs List

Microsoft keeps a running list of issues affecting recently released updates at Fixes or workarounds for recent issues in classic Outlook (Windows).

For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

Outlook.com Recent issues: Fixes or workarounds for recent issues on Outlook.com

Office Update History

Update history for supported Office versions is at Update history for Office

Outlook Suggestions and Feedback

Outlook Feedback covers Outlook as an email client, including Outlook Android, iOS, Mac, and Windows clients, as well as the browser extension (PWA) and Outlook on the web.

Outlook (new) Feedback. Use this for feedback and suggestions for Outlook (new).

Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Error Opening iCloud Appointments in Classic Outlook

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

Repair PST

Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
  • Synchronize two computers
  • Sync Calendar and Contacts Using Outlook.com
  • Sync Outlook & Android Devices
  • Sync Google Calendar with Outlook
  • Access Folders in Other Users Mailboxes

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