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Volume 26 Issue 14

Slipstick Systems

Issue Date: May 13, 2021 « Previous Issue | Next Issue »

The following articles were included in our Exchange Messaging Outlook (EMO) newsletter published on May 13, 2021.

EMO is a weekly publication. To receive your own copy of EMO by email, subscribe here.

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Today's Highlights:

  • Suggested Text and Suggested Replies
  • More on Bulk changes to Outlook items
  • Change Availability for Holidays
  • Autocomplete Bug Update

Suggested Text and Suggested Replies

A user had a complaint:

For the last week or so, when I’m typing an email, suggested text appears and tells me to hit the tab key if I want to accept the text. I don’t want this annoying feature. How do I permanently turn it off?

That is the new Text Predictions feature in Outlook 365. As you are typing, Outlook tries to predict what you are going to say and offers to finish it for you or you can just keep typing.

I thought it was annoying at first, but left it enabled. Now I ignore it and keep typing, usually forgetting to hit Tab to accept the text when Outlook correctly predicts what I’m going to say. It’s just easier to keep typing.

You can turn this off in Options. Look for it in File > Options > Mail. 'Show text predictions while typing' is in the Compose Messages section.

There is a another “helpful” text suggestion feature: Suggested replies. At the top of some messages, Outlook will make three suggestions, such as “Thanks”, ”Great, thank you”, and “Perfect, thank you” or “Glad it worked!”, “Let me check on it.”, and “I will find out.”  Click the reply you want to start with instead of clicking on the Reply button. The reply opens with the chosen text and you can add more text before sending it.

If you don’t want to use this, turn it off in File > Options > Mail. ‘Show suggested replies’ is under Replies and forward section.

Like many new features, these are only in Outlook 365 (subscription) at this time.

More on Bulk changes to Outlook items

A couple of weeks ago, I told you how to remove categories in bulk. This week, two users asked how to make bulk changes. One user uses Outlook desktop and wanted to change the availability of holidays from free to out of office, the other user had flags set on almost all of the mail in her Inbox in Outlook on the web and wanted to remove them.

Although Outlook on the web doesn’t have many of the features that make bulk changes easy in Outlook desktop, you can make some bulk changes in mail folders and contacts, but not in the calendar. You can’t select multiple appointments or use a list view in the calendar.

The email folders don’t support customized views, but you can use the filter (or search). Outlook on the web is also fussy when it comes to selecting all (using the select all dot at the top of the folder); you need to select all but the last item (select all, scroll to the end, hold Shift and click the next to the last item.) Contacts may be limited to 50 at a time.

Outlook on the web supports many of Outlook’s shortcuts, including shift+click and control+click to select multiple messages or contacts. If you need to find unread or flagged messages. use the filter, then select all. Or use Search.

Once you make your selection, the commands you can use with selections are in the toolbar and the toolbar overflow (3 dots on the right) - Move (or Copy) to a folder, Categorize, Flag, Unflag, Pin, Unpin, Mark as read, Mark as unread, and Ignore. You can also delete the selected messages.

If the command is not available after you make the selection, you either selected all and need to deselect the last item, have a mix of items selected (meeting requests, read receipts, and mail) or the function only works on 50 items or fewer.

If you have Outlook desktop, adding the account to it and making the bulk changes there might be easier.

Change Availability for Holidays

As user asked:

Is it possible to change the availability of holidays without having to change them one by one? They are marked free by default and I would like to have them set to out of office.

Sure. You can bulk change the show time as field. Set the calendar to list view then group by location or another field that will put the desired holidays together. Then add the Show time as field to the view and group by it too.

You need to have at least one item in the Show time as Out of office group. Then select the free group, or click the first, hold Shift and click the last to select all. Drag the selected items to the Out of office group.

If you need to “pick and choose” appointments, hold Ctrl and click on individual events then drag to the desired group.

Autocomplete Bug Update

Last week I told you about the autocomplete bug. If all goes well, it will be fixed in an update next week.

To recap, the bug affects how the autocomplete list looks in Outlook 2016 and 2019. It may open upward, not downward, the autocomplete entries are large, and you cannot delete entries from the list using your mouse, only the Delete key. In Outlook 365, the registry key to restore the old, single line autocomplete field does not work

Let's hope we can go more than 2 weeks without another bug!

More information on the bug is in the article at Autocomplete is messed up in Outlook

Information about the registry key is at The (good) Autocomplete list is back

New & Updated Exchange KB Articles

Description of the security update for Microsoft Exchange Server 2019, 2016, and 2013: May 11, 2021 (KB5003435)

New & Updated Office 365 KB Articles

KB5002984: Configuring Jet Red Database Engine and Access Connectivity Engine to block access to remote databases

May 2021 updates for Microsoft Office

Other Resources

Autocomplete is messed up in Outlook
Users are reporting a problem in Outlook 2019, 2016, and Outlook 365: the autocomplete list opens upward, not downward, and the autocomplete lines are wider than normal. Some users report the X is missing to delete autocomplete entries.

New App bar in Outlook.com
Users are starting to see a new app bar in Outlook on the web, on the left size of the window, not at the bottom of the folder list – and it has buttons for the online versions of the Office apps. Office 365 Premium subscribers should be familiar with the app bar in this

Outlook is not saving preferences
When closing and reopening Outlook, options for Mark as Read, Send Immediately, Save sent items and others revert back to the defaults.

Reset reminders closer to Meeting time
Use VBA to reset a meeting reminder to 5 minutes before meeting begins, so you don't forget.

Limit the number of appointments per day
Anyone who has a lot of meetings can understand this user's request: the ability to limit the number of meetings users can schedule with him each day by making Free/Busy appear busy.

May 2021 updates for Microsoft Office
Microsoft released the following security and nonsecurity updates for Office in May 2021.

Use Outlook.com for Calendar & Contacts - YouTube
How to add an outlook.com account to your profile and move calendar and contacts from IMAP folders to Outlook.com's Calendar and Contacts.

Volume 26 Issue 14 was last modified: September 27th, 2021 by Diane Poremsky

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For new Outlook for Windows: Fixes or workarounds for recent issues in new Outlook for Windows .

Outlook for Mac Recent issues: Fixes or workarounds for recent issues in Outlook for Mac

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Office Update History

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Outlook Suggestions and Feedback

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Use Outlook.com Feedback for suggestions or feedback about Outlook.com accounts.

Other Microsoft 365 applications and services




New Outlook Articles

Opt out of Microsoft 365 Companion Apps

Mail Templates in Outlook for Windows (and Web)

Urban legend: Microsoft Deletes Old Outlook.com Messages

Buttons in the New Message Notifications

Move Deleted Items to Another Folder Automatically

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Google Workspace and Outlook with POP Mail

Import EML Files into New Outlook

Opening PST files in New Outlook

Newest Code Samples

Open Outlook Templates using PowerShell

Count and List Folders in Classic Outlook

Insert Word Document into Email using VBA

Warn Before Deleting a Contact

Use PowerShell to Delete Attachments

Remove RE:, FWD:, and Other Prefixes from Subject Line

Change the Mailing Address Using PowerShell

Categorize @Mentioned Messages

Send an Email When You Open Outlook

Delete Old Calendar Events using VBA

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Convert an OST to PST

Repair damaged PST file

Repair large PST File

Remove password from PST

Merge Two Data Files

Sync & Share Outlook Data

  • Share Calendar & Contacts
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  • Access Folders in Other Users Mailboxes

Diane Poremsky [Outlook MVP]

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