Quite a few users are reporting that Outlook is not saving options such as Mark as Read options in the reading pane, Send Immediately, and Save sent items. When the user closes Outlook and reopens it, the settings are changed.
This is caused by setting in Outlook’s options to sync settings with the cloud. To stop Outlook from changing the settings, go to File > Options > General. In the Cloud Storage Options, remove the check from "Store my Outlook settings in the cloud"
This option stores your settings in the cloud, so when you open Outlook on another computer, your settings sync.
Also thank you so much, I've been searching for weeks to try and find a solution to this issue. Good job!!!
When did this start happening? Is this new or did it go buggy recently? I been fighting this all day, thank you for the post.
The feature was added about a year or so ago in the beta versions, more recently in released versions - the bug is new.
Thank you so much, I've been searching for weeks to try and find a solution to this issue. It was hard to even find the right words to put into Google as most searches brought up a bunch of unrelated issues.
For the few that were actually about something like this topic they suggested "create a new profile" or "start a new data file" but obviously since it was set to sync the settings from the cloud, those profiles/data files would eventually start doing the same thing.
Thanks again for posting this and I hope others are able to find it.