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OneNote is missing from Office 365 / 2019

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› General › OneNote is missing from Office 365 / 2019

Last reviewed on October 25, 2018     9 Comments

I've had a lot of users asking what happened to the Send to OneNote button in Outlook. Others just wanted to know what happened to OneNote.

An upgrade happened and OneNote 2016 is no longer included with the Office 365 or Office 2018 installations. Microsoft is encouraging users to use the Windows 10 OneNote app instead. However, if you want to use the desktop version, you can download it at http://www.onenote.com/download. If you use 32-bit Office, click the Windows Desktop link. If you use 64-bit Office, click Other download options to see the link for 64-bit OneNote.
download onenote

If you have the "Store" install of Office, which comes preinstalled on new computers, installing OneNote 2016 will remove the store version and replace it with the click to run version. If you use Outlook with an IMAP account, export the 'this computer only' folders before installing OneNote 2016 as it will delete your Outlook profile and data files.

When OneNote 2016 is installed, the Send to OneNote button in the overflow on the new Simplified ribbon.
simplified ribbon

It's in the usual position on the classic ribbon:
send to OneNote classic ribbon

More Information

If you install OneNote 2016 and it is saying it's unlicensed, see
OneNote 2016 is missing after installing Office 2019 or Office 365
Also see Frequently Asked Questions about OneNote in Office 2019

OneNote is missing from Office 365 / 2019 was last modified: October 25th, 2018 by Diane Poremsky
Post Views: 34

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About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

Comments

  1. Shawn says

    October 19, 2020 at 12:42 pm

    Unfortunately this no longer works. I downloaded the setup file and ran it, it says it completed without issue. But OneNote is still missing.

    Reply
    • Diane Poremsky says

      October 19, 2020 at 1:07 pm

      Type OneNote on the start menu - does it find OneNote and OneNote for windows 10?

      If you use 64-bit office, OneNote is at
      C:\Program Files\Microsoft Office\root\Office16\OneNote.exe

      32bit is at
      C:\Program Files (x86)\Microsoft Office\root\Office16\OneNote.exe

      Reply
  2. Glenn says

    July 4, 2019 at 10:21 pm

    This was the solution I was looking for. I just acquired a new work notebook and had this exact problem. Thanks for the information .

    Reply
  3. Ascar says

    June 10, 2019 at 12:34 pm

    Hello, Diane.

    If I don't have OneNote 2016 on my computer, but instead I have OneNote for Windows 10 - should I be able to send stuff to OneNote? How would it work?

    I have both OneNote clients on my laptop (2016 and W10) at the moment, however I disabled the clipping tray app and the Outlook plugin. The OneNote button on the ribbon shows, but it is grayed out. Do I have to do it through the Print routine?

    Thanks

    Reply
    • Diane Poremsky says

      July 5, 2019 at 12:52 am

      If you use outlook.com or office 365 email, there is a new OneNote button in outlook which does work with the app version.

      Otherwise, you'd need to email notes to it -
      Set up at https://www.onenote.com/EmailSettings
      Tip: You can also save your email to a different section in the default notebook by including the "@" symbol followed by the section name at the end of your email subject line.

      To: me@OneNote.com
      Subject: @Trip Details

      Reply
  4. Sumeet Jain says

    May 28, 2019 at 3:48 pm

    How do I get the same options for outlook on Mac

    Reply
  5. office com setup says

    March 15, 2019 at 2:25 am

    Hi there,
    Thanks for your this efforts
    I was facing same problem office com setup provides total guide and setup to download and install.

    Reply
  6. Joe.Husnay@gmail.com says

    January 13, 2019 at 8:06 am

    What happened to being able to pin notebooks to the left or the menu bar to the top?

    Reply
    • Diane Poremsky says

      March 15, 2019 at 8:28 am

      This is in the app version? It's not available. It's not in the desktop version either, but you can pin the notebook list open.

      You can pin notebooks and sections to the start menu in the app. (This is in my version - which has experimental features enabled. It may not be in the general release version yet.)

      Reply

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