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Automatic Replies with Exchange Server

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› Exchange Server › Automatic Replies with Exchange Server

Last reviewed on October 3, 2012     3 Comments

Applies to: Exchange Server

An Exchange server administrator can control automatic replies to Internet addresses:

"I set a rule in Outlook to send an auto response email when any email arrives. This is working fine for internal emails and when I send an email from my another corporate account an auto reply is sent. But when I test it using a Gmail account, I don't receive a response in my Gmail account. "

This is typical behavior with Exchange accounts. Most administrators have automatic replies to Internet addresses blocked on the Exchange server. To check the settings, the administrator will look at the default remote domain in Exchange Management Console (under Organization Configuration > Hub Transport), or use the get-remotedomain cmdlet to list all remote domains that are configured to block autoreplies.

Get-RemoteDomain | Where {$_.AutoReplyEnabled -eq $false}

Use Get-RemoteDomain cmdlet

The administrator can create remote domains for any domains that should receive automatic replies, without allowing automatic replies to all domains.

Remote Domain Cmdlet

To enable (or disable) automatic replies to all Internet addresses using a shell command, you would use the Set-RemoteDomain cmdlet.

Set-RemoteDomain -Identity Default -AutoReplyEnabled $true

To allow (or block) automatic replies to a specific domain, you first need to create a Remote Domain. The DomainName parameter is the domain name, in slipstick.com or mail.slipstick.com format. To allow all subdomains under that domain, use *.slipstick.com format. The Name parameter is the "friendly name", which is used with the Identity parameter in the Set-RemoteDomain command.

New-RemoteDomain -DomainName thedomain.com -Name thedomain

Then set the AutoReplyEnabled parameter to either $true or $false. Note that the default value is true.
Set-RemoteDomain -Identity thedomain -AutoReplyEnabled $false

Create a Remote Domain using Exchange Management Console

To create a remote domain, open the Exchange Management Console. Expand Organization Configuration > Hub Transport. In the Remote Domains tab, open the Default remote domain.

Change the Allow automatic relies setting. Also on this tab is Allow Automatic Forward, allow delivery receipts and non-delivery reports.

To create a new remote domain, right click on an empty area or use the New Remote Domain link on the right sidebar. Enter a name for the rule and the domain.

Remote domain settings in Exchange Server

More Information

Using Remote Domains

Automatic Replies with Exchange Server was last modified: October 3rd, 2012 by Diane Poremsky

Related Posts:

  • Using Remote Domains
  • Configuring TNEF settings on Exchange Server
  • Allow some users to send External Out-of-Office Replies
  • Exchange Server and SMTP Servers

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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Nico
August 29, 2013 4:52 pm

No only one remote domain.
I take a look at log but i don't realy know where i need to look.
Thank you for your help.

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Nico
August 26, 2013 4:01 pm

Hello,
OOF reply works in internal but not external. The "autoreplyenabled" in on true. Have you any idea.
For exchange 2013, thank you.
Nicolas

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Diane Poremsky
Reply to  Nico
August 26, 2013 9:19 pm

Do you have more than one remote domain? Does it work for some domains but not others? Have you looked at the Exchange transport logs?

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