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Outlook versions

The  current version:

Outlook 2007 SP1

Previous versions:
Outlook 2003
Outlook 2003 SP3
Outlook 2002
Outlook 2000
Outlook 98
Outlook 97 8.04 (final)
Outlook 97 8.03
Outlook 97 8.02

Exchange & Outlook Build Info

Common Problems

Contacts Issues
Journal Issues
Mail Issues
Rules Wizard
Configuration and Maintenance Issues

Discussion

Outlook newsgroups (microsoft.public.outlook.*) Check the msnews.microsoft.com news server if your local ISP doesn't have them. You can also access the newsgroups via your browser through Office Community or Google Groups (which has years of archives)

Outlook-users mailing list

MS Outlook Help, Info, Assistance (Experts-Exchange -- covers Outlook Express, too, so expect a slightly higher noise-to-signal ratio)

Support

Outlook user books

At Microsoft:

Microsoft Outlook home page
Outlook 2002 Support Center
Outlook 2000 Support Center
Office Community

Other sites:

RSOutlook.com -- in Portuguese
MS-Outlook-2000-2 -- in German, from Outlook MVP Peter Raddatz
Outlook-net.de -- in German
OutlookPower Magazine
 
...

Fixed: iPhone and Disappearing Appointments

There is a problem with iPhone v2 software syncing with Outlook where the events created on the device are only visible in a table view, not Day/Week/Month view.

When new appointments are entered into the iPhone they're set as repeating in Outlook but contain no data and Outlook doesn't know what to do with them. To fix, open the event on the iPhone and change it to recurring daily then end the recurrence on the date of the event before syncing.

A hotfix for Exchange server is available. See Some recurring calendar items disappear from the "Day/Week/Month" view in Outlook when a user uses Exchange ActiveSync on a mobile device to modify a recurring meeting in an Exchange 2003 environment

For more information, see iPhone, Outlook, and disappearing appointments

An Outlook - IMAP Virus? No, Read Receipts

We're seeing reports from a lot of panicked Outlook 2007 users who have IMAP accounts in their profile that Outlook is infected with a new virus because it sends upwards of 50 hidden messages every few days.

It's not a virus, its a bug involving IMAP accounts, the Junk Email folder and Read Receipts. Outlook 2007 is not honoring the Read Receipt settings and returning Not Read receipts when the Junk folder is emptied.

Microsoft is investigating and until it's fixed, mark Junk mail read within Outlook, before deleting it.

See the latest updates at Problem: Outlook is sending unknown messages

An Outlook - IMAP Virus? No, Read Receipts

We're seeing reports from a lot of panicked Outlook 2007 users who have IMAP accounts in their profile that Outlook is infected with a new virus because it sends upwards of 50 hidden messages every few days.

It's not a virus, its a bug involving IMAP accounts, the Junk Email folder and Read Receipts. Outlook 2007 is not honoring the Read Receipt settings and returning Not Read receipts when the Junk folder is emptied.

Microsoft is investigating and until it's fixed, mark Junk mail read within Outlook, before deleting it.

For the latest updates see Problem: Outlook is sending unknown messages

Outlook 2003 and MIME Error

If you use Outlook 2003 you may have noticed some messages have the header in the message body, often when you were BCC’d on the message. There is now a hotfix for this (and other issues) available from Microsoft.   For more information see:  Description of the Outlook 2003 hotfix package: April 22, 2008

Outlook 2003, Vista, BCC, and MIME

Contacts and Instant Search

The Instant Search functionality in Contacts doesn't always seem to work correctly. Unlike the Find pane in earlier versions, Instant Search appears to only search a limited number of fields. However, the problem isn't that it can't search other fields (such as notes) but that the index is bad. Try the search using "All Contact Folders" and if it still fails, you'll need to rebuild the index.  

Contacts and Instant Search

2008 Holidays

Outlook 2003's holiday list included dates through 2007. To add holidays between 2008 and 2012, Outlook 2003 users need to download the holiday update described in MSKB 924423 then install the Holiday file using Tools, Options, Calendar options, Holidays.

For more information and links to updated holiday lists for older versions of Outlook, see Missing Holidays on our Outlook-Tips website.

Can't open MSG attachments?

If you receive an error when opening forwarded messages (sent as attachments), uninstall Google Desktop Search or revert to the previously installed version.

Outlook won't open forwarded messages (*.MSG)

Outlook 2007 SP1 Released

Office 2007's Service Pack 1 is now available. Along with security updates, and all previously released fixes, this update fixes calendar printing errors and a spell check bug in Outlook 2007 RTM.

Microsoft Office 2007 Service Pack 1      http://support.microsoft.com/?bid=936982  

Issues that are fixed in Outlook 2007 by 2007 Microsoft Office suites Service Pack 1
http://support.microsoft.com/?kbid=942384

Calendar Printing Assistant for Microsoft Office Outlook 2007 Service Pack 1    
http://support.microsoft.com/kb/937157  
Calendar Printing Assistant for Outlook 2007 SP1 combines the previously released fixes into one update.

Another Outlook 2007 Calendar Printing Bug

This bug affects month calendars. When you start with a month that extends over 6 calendar weeks (such as Dec 2007), each month in the printout will contain 6 weeks and the calendar name will be in "last month - next month" format. But if you begin the series with a month that spans just 5 calendar weeks, all months will span 5 weeks. If a month spans 6 weeks, the 6th week is not printed at all. This bug is not fixed by SP1.

Outlook 2007: Month Calendar Printing Bug

Outlook 2007 Printing Problems

There are a number of issues with the print functionality in Outlook 2007's calendar. Many of these problems are  addressed in SP1.

If the specific problem remains after installing SP1, ttry the Calendar Printing Assistant or other 3rd party printing tools. The CAP and other tools provide better printing capabilities for those who need more than the basics offered by Outlook. See Calendar Printing Tools for Outlook for a list of printing tools available. 

Outlook 2003 SP3

Service Pack 3 for Office 2003 was released earlier this week. Many of the fixes in the service pack were previously released in updates or hotfixes. New features are all security-related and most can be disabled by editing a registry key, if necessary for your business.

For more information, see Outlook 2003 Service Pack3.

Issues that are fixed in Outlook 2003 by Office 2003 Service Pack 3
http://support.microsoft.com/kb/938802/

Microsoft has an Excel workbook available for download which contains a complete list of issues fixed in this service pack.
Excel workbook

Outlook 2007 Plain Text Spell Check Bug

When you use plain text formatting and set Outlook to check the spelling before sending, it goes through the motions of running spell check but the sent item and the recipients copy contain spelling errors.

Until a fix is available, use F7 to initiate a spell check before sending the message. 

New to Outlook?

Are you just getting started with Microsoft Outlook? If so, we have a page just for you with tips, links and suggestions on how to deal with some of the most common questions that newcomers encounter. See Welcome to Microsoft Outlook.

Get several Outlook tips each week from Outlook Tip of the Day.

New Content

Problem: Printing Calendars with Color Categories

Control how messages are printed

How to Print a 15 minute calendar

Outlook Error: This application has failed to start because MSVCR80.dll was not found.

Red X's in Email

Printing Email Messages

Pick-A-Meeting Request

Using the Windows Explorer "Send to" menu

Add a second exchange mailbox to your profile

View Two Calendars in Outlook

Contacts and Instant Search

Outlook won't open forwarded messages (*.MSG)

Outlook 2007: Month Calendar Printing Bug

Recurring Meeting Bug

Does Outlook work on Vista? (Outlook-Tips)

HOT TOPICS

Outlook 2007 is so slooooow

Email Won't Send - Common Causes

Top 10 Outlook 2000 Support Issues

Microsoft Outlook Holiday Issues

Managing multiple POP3 mail accounts in Outlook 2002

Customize Outlook to start with the Calendar open

Protecting Microsoft Outlook against Viruses

Sharing Microsoft Outlook Calendar and Contacts

Using Microsoft Outlook Links

Maintaining a Group Calendar in Microsoft Outlook

Rules Wizard and Assistants

To repair a damaged Personal Folders PST file

OL2000: Error Message: Not a Valid Office Add-in Starting Outlook

Choosing an Outlook 98 or Outlook 2000 Mode

To customize the Microsoft Outlook toolbar

Seven Myths about Outlook

This page is printer friendly
Updated Nov 19 2008

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