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Organizational Forms Library in Exchange 2010

Slipstick Systems

› Exchange Server › Exchange 2010 › Organizational Forms Library in Exchange 2010

Last reviewed on December 4, 2018     21 Comments

March 24, 2011 by Diane Poremsky 21 Comments

Use the following steps to add an Organizational Forms Library to Exchange 2010.

Create an Organizational Forms Library in Exchange 2013 or 2016, or Office 365

Step 1:

Exchange 2010 organizational forms library

Create a public folder named "Organizational Forms Library" under the EFORMS REGISTRY folders.

Use the New-PublicFolder cmdlet in the Exchange Management Shell to create the organizational forms library folder:

New-PublicFolder -Path "\NON_IPM_SUBTREE\EFORMS REGISTRY" -Name "Organizational Forms Library"

Or create the folder using Exchange Management Console > Toolbox > Public Folder Management.

Step 2:

Get ExFolder.exe, place it in the C:\Program Files\Microsoft\Exchange Server\V14\Bin folder. Run the reg file that is included in the exfolder.zip file before using ExFolder for the first time.

In ExFolders:

  1. File > Connect, select Public Folders.
  2. Select the Global Catalog server you want to use.
  3. Select the public folder database.
  4. Click OK and the public folder hierarchy will appear.
  5. Expand System Folders, EFORMS REGISTRY, right-click on the public folder you created for the organizational forms library, and then click Property Editor.
    Edit using ExFolder
  6. Go to Property > Add Property To View.
  7. In Add Property To View, enter 0x6707001E. Click OK.
  8. Find the PR_URL_NAME property you just added.
  9. Right-click on PR_URL_NAME and click Edit Value.
  10. Enter /NON_IPM_SUBTREE/EFORMS REGISTRY; click OK.
    Edit the PR_URL property
  11. Close ExFolders.

Step 3:

Download MFCMAPI on a computer that's running the 64-bit version of Outlook.

Note: these instructions were updated to use the January 2013 version of MFCMAPI.

  1. Open MFCMAPI. Go to Session > Logon and select your profile.
  2. Session menu > Advanced Logon > Display message store table.
  3. MDB menu > Public Folder > Open Public Folder Store, and then click OK to open the Public Folders window.
  4. Expand Public Root > NON_IPM_SUBTREE > EFORMS REGISTRY, select Organizational Forms Library.
  5. Find PR_URL_NAME in the Property column.
  6. Property menu > Additional Properties.
  7. In the Additional Properties dialog, click Add.
  8. In the Property Tag Editor, click Select Property Tag button.
  9. In Property Selector, click PR_EFORMS_LOCALE_ID, and then click OK.
    Select the property tag
  10. Click OK to close Property Tag Editor, then click OK to close Additional Properties.
  11. Locate the PR_EFORMS_LOCALE_ID property in the Property Name(s) column. (It has a red exclamation point (!) icon.)
  12. Double-click PR_EFORMS_LOCALE_ID to open the Property Editor.
  13. In the Unsigned Decimal box, type the desired locale ID, and then click OK. (English = 1033)
    Edit the locale
  14. Close MFCMAPI.

The Organization Forms Library will now be listed in the Choose Form dialog. If users don't see it, they should restart Outlook.

Use or Publish forms

By default, users should have permission to the Organizational forms library, but if a user does not have permission to the folder, the administrator needs to give the person or group at least Read permission. This can be done using the Add-PublicFolderClientPermission cmdlet.

Add-PublicFolderClientPermission -identity "\NON_IPM_SUBTREE\EFORMS REGISTRY\Organizational Forms Library" -user maryc -AccessRights ReadItems

To publish custom forms to the Organizational forms library, the user needs CreateItems permission.

Add-PublicFolderClientPermission -identity "\NON_IPM_SUBTREE\EFORMS REGISTRY\Organizational Forms Library" -user maryc -AccessRights CreateItems

Outlook 2013 users will have access to the Organizational forms library but cannot publish to it.

 

Form Failed to Load error

Outlook 2010 and above caches the names of the forms in the Exchange Organizational Forms Library. The cache expires every 24 hours. If a new form in the Organizational Forms Library has not been cached, Outlook displays the error. The form is not cached in the Names File cache until the cache expires or times out.

form load failed dialog

To eliminate the error, lower the timeout or disable it. If using Outlook 2013, change 14 to 15 or, for Outlook 2016, change 14 to 16.

HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Forms\ClassNamesCache
 
DWORD: Timeout 
Decimal Value (in hours): 1 - 24

DWORD: Disabled 
Value: 1 

More Information

How to determine where to publish a custom Outlook form

Discuss in our community
Organizational Forms Library in Exchange 2010 was last modified: December 4th, 2018 by Diane Poremsky

Related Posts:

  • Create an Organizational Forms Library in Exchange or Office 365
  • Create an Organizational Forms Library
  • Publishing Custom Forms
  • Tips for Customizing Outlook Appointment Forms

About Diane Poremsky

A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book. She also created video training CDs and online training classes for Microsoft Outlook. You can find her helping people online in Outlook Forums as well as in the Microsoft Answers and TechNet forums.

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Mike
Mike

How can I make the form I have created, accessible in a public folder?

Vote Up00Vote Down Reply
September 14, 2016 11:33 pm
Diane Poremsky
Diane Poremsky

Do you want it set as the default? If it's published to the org library, it can be used in any folder or you can publish it to the public folder (browse to find it) to use it just in that folder and set it to default, if necessary.

Publishing Custom Forms

Vote Up00Vote Down Reply
September 15, 2016 7:11 am
yannik

Thank you for your help. My OFL is no almost up and running.
Strangely I cannot save any forms to the OFL even though my current user (on the computer and on Outlook) is an owner of the OFL folder. At least that's what my EMS tells me. As soon as I want to save my form I get the message form Outlook that I need to be an owner to the folder to save it.

Does anybody know what the issue might be?

Vote Up00Vote Down Reply
July 12, 2016 2:34 am
Diane Poremsky
Diane Poremsky

Sorry i missed this earlier. Did you resolve it? It should work - with 2 exceptions: there can be a delay in permissions propagating - allow up to 24 hours if the permissions were just changed. if not, there is an issue with outlook 2013/2016 saving directly to the org library - you need to save to personal folders and copy. That doesn't trigger an error message tho.

Vote Up00Vote Down Reply
September 15, 2016 7:14 am
tisa
tisa

Excellent post . I Appreciate the points - Does anyone know if my business would be able to find a blank 2012 UK VAF1A version to type on ?

Vote Up00Vote Down Reply
October 23, 2015 7:04 pm
Diane Poremsky
Diane Poremsky

I don't know, but maybe another reader does.

Vote Up00Vote Down Reply
October 23, 2015 9:24 pm
bran
bran

Hi I have bit of a strange issue where I have a couple of users who cannot view the organisation form tab on there outlook profile. its seems to follow them over the network and any pc they login into. any ideas I've deleted profiles reinstalled office etc.

Vote Up00Vote Down Reply
November 13, 2013 4:45 am
Diane Poremsky

Did you check their permissions to the org library?

Vote Up00Vote Down Reply
November 13, 2013 7:28 pm
frank
frank

Alright, I think i figured it out... At first i was trying to use Oulook 64 with MCFMAPI 64 on the exchange server itself and it result in subfolders disapeering after 5-6 seconde. Then i tried with a PC with Outlook 64 and it result with a MAPI_E_CALL_FAILED. The same happen with Outlook 32 and MCFMAPI 32. Note that both were using an account that has domain admin, Public Folder Management and Organization Management rights.
Turn out that I added that account to the permission of the "Organizational Forms Library" folder and set it to OWNER from the EMC and it worked this time but it didn't change the fact that is not working directly from the Exchange server itself.... Hope this can help someone
Thank you

Vote Up00Vote Down Reply
November 4, 2013 8:29 am
James
James

Thank you. This fixed the issue I was having.

Vote Up0-1Vote Down Reply
July 6, 2016 2:01 pm
Frank
Frank

It's an Exchange profiles... I have try on another system with MCFMAPI 64 bit and Outlook 64 bit. I'm able to get to the last step but when I press here is the error:
I have tried also 32-BIT MCFMAPI and 32-BIT Outlook, same error.

Problem array:
Index: 0x00000000, ulPropTag: Tag: 0x3FE90003
Type: PT_LONG
Property Name(s): PR_EFORMS_LOCALE_ID
DASL: , scode: 0x80004005 = MAPI_E_CALL_FAILED

In file PropertyEditor.cpp
On line 720

Vote Up00Vote Down Reply
November 4, 2013 8:16 am
frank
frank

Not working for me..., MFCMAPI will display the subfolders of NON_IPM_SUBTREE for about 10 second then after they are gone... I have Outlook 64-bit with MFCMAPI 64-bit. what is going on!??

Vote Up00Vote Down Reply
November 1, 2013 10:18 am
Diane Poremsky

what type of email account is it? I'll try to repro.

Vote Up00Vote Down Reply
November 1, 2013 9:17 pm
Oliver
Oliver

Yes for the moment I always try with my own address and get an empty message. The form is published in my "Personal Forms Library".

I have no idea why the message is empty. I also don't use a seperate read layout.

Vote Up00Vote Down Reply
October 27, 2013 11:43 pm

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