The following is a list of additional pages at that contain a video tutorial.

  • How to View Shared Subfolders in an Exchange Mailbox

    It’s easy to share the default folders in your Microsoft Exchange mailbox: just give your co-worker permission to the folder. They can view the contents using the File, Open,...

  • How to Upgrade to Color Categories

    After upgrading to Outlook 2013, 2010, or 2007, users need to convert categories to color categories to add their categories to the master category list.

  • Outlook and iCloud Sync Issues

    We're seeing a lot of questions (and complaints) about the new iCloud service and Outlook integration. Users with POP3 accounts seem to have the most problems (but could benefit the most from iCloud), since the data is local to one computer and iCloud moves it all into the cloud. We have solutions to many of the problems.

  • How to Open Outlook Templates and Files using Toolbar Buttons

    How to create a toolbar button in Outlook 2007 or Outlook 2010 to open templates and files and disable the security warning dialog that displays before the template or files opens.

  • How to Print an Exchange Distribution List

    Many thanks to Hernan Cibello for this tip, originally used with Exchange 5.5 and Outlook 2000. With later versions of Exchange and Outlook, you need to add the distribution...

  • Create a custom field for Outlook messages

    How to create a custom field to mark messages that were responded to in Microsoft Outlook.

  • Using Outlook's New Contact Cards

    How to customize the look and behavior of Outlook's new Contact cards. For Outlook 2010 and Outlook 2013.

  • Outlook Categories, Flags, and IMAP Accounts

    Categories and flags are not available in all of my folders in Microsoft Outlook. I can use categories and flags on mail in my POP3 account but categories are...

  • Outlook Categories and Color Categories

    This page sums up a few things I've learned about Outlook categories and color categories, with suggestions for using and managing categories along with troubleshooting tips. Outlook has always supported categories; through Outlook 2003, they were simply Categories. Outlook 2007 introduced Color Categories by merging the short-lived colored flags with categories.

  • How to Create HTML Stationery for Outlook

    How to create custom stationery in Outlook and where to save it so Outlook can find it.

  • How to Uninstall Outlook from an Office Installation

    How to uninstall Outlook without uninstalling other Office applications.

  • How to Forward a Distribution list

    How to forward an Outlook Contact Group (distribution list). When you forward the list in Internet Format, a text file containing a list of members. T he recipient can copy the member list from the text file and create their won contact group.

  • Filter the To-Do List to Show Only Tasks

    How to create a custom filter to show only Tasks in the To-Do Bar folder.

  • How to Create a Pick-a-Meeting Request

    This frequent request comes from users looking for a way to send out meeting requests for training sessions or benefits meetings with HR, where each employee can pick the session that fits their schedule.

  • Reminders for archives and other pst files

    There are two types of users: those who want reminders from every folder and data file in their profile and those who don't. Beginning with Outlook 2007, Outlook supports...

  • Help! My Contacts are being updated!

    When Contacts are automatically updated, you need to check the settings in Outlook's Social Connector, which has automatic updates of contacts enabled by default. A change log is added to notes so you know what was changed.

  • Create a custom Send to... shortcut

    How to create your own send to shortcut that uses your Outlook stationery and signature. Customize the shortcuts to include the email addresses and more.

  • Cannot start Microsoft Office Outlook Error Message

    I’m not sure what is causing the problem, but we're seeing a rash of complaints with the following error: Cannot start Microsoft Office Outlook. Unable to open the Outlook...

  • Create a Task from an Email using a Rule

    Create tasks from email as they arrive using a simple script and Rules Wizard. With a slight variation, you can create a task from the message you are reading in the reading pane. Complete instructions and ready-to-use code samples included.

  • Outlook hangs while opening messages

    A bug in Outlook allows a malformed "web bug" url to bypass the blocked external content setting. As a result, content that would normally be blocked by the Block External Content may be downloaded.

  • Online Services in Outlook: Gmail, Yahoo, AOL, GoDaddy

    How to configure email accounts in Outlook, including Gmail, Hotmail, Godaddy, and Yahoo email. We have a list utilities that work with some web-based email services.

  • What to look forward to in Outlook 2010

    Outlook 2010 builds on a number of features in Outlook 2007 and adds several popular requests, including the ability to open Exchange mailboxes on two different Exchange servers. Would...

  • Dual Time Zone & DST Calendar Display Bug

    When you use Dual time zone display and the week starts on the Sunday DST starts, the time scale will have an incorrect offset if the more western zone is the default time zone.

  • Outlook Version Numbers

    Since the first release of Outlook, Microsoft has released many updates and service packs. The following list is an overview of the available public Microsoft Outlook builds. The list...

  • To Secure Your Personal Folders (*.pst) File

    How to password-protect Microsoft Outlook data files so other people can't read your email or view your calendar or contacts.