Last reviewed on April 7, 2013   —  5 Comments

You can use the following steps to create a new Contacts folder in your Outlook data file. While I don't recommend using Contacts folders as a filter for your Contacts because it makes it harder to manage the contacts, it can be helpful to sort contacts using two or three folders.

I recommend using Categories, not Contact folders, to sort contacts. Use Custom views, Group by Category view, and Instant Search to find contacts.

Create new folder in Outlook

To create a new Contacts folder

  1. Right-click on your Contacts folder
  2. Choose New folder
  3. Type a name for your folder (1)
  4. Verify the folder type is correct (2)
  5. Verify the parent folder (3)
  6. Click OK to create the Contacts folder

You can select any folder as the parent folder. If you want the new folder to be at the same level as the Inbox, Calendar, Contacts, Outbox, etc, select the top of your data file or mailbox.

To enable the folder as an Address Book

  1. Right-click on the new folder
  2. Choose Properties
  3. Select the Outlook Address Book tab
  4. Verify the option to use the folder as an address book is selected

You can right click on any folder and choose New folder but the folder will default to a subfolder of the selected folder and be the same folder type. You'll need to remember to choose the folder type and select where you want the folder to be created.

Create and set a Contact folder as an Address Book

More Information

If the box to enabled contacts as an address book is grayed out, see Contacts are missing when you click the To button.


  1. Kimberley says

    I just found my Microsoft Office 2010 Address Book, but there are only enough spaces in each letter group, A-B, C-D, E-F, etc. to add just 4 contacts. In my "A's" along I have 13 people to add and only space for 4!!! How do I increase the size of each section so I can add more names to my address book????? Can anyone help me?????

    • Diane Poremsky says

      What view are you using? You can add as many names as you want. The letters will jump you to the first contact in each alpha group.

  2. Kim Robertson says

    I created a new contacts group as shown in the video. Outlook 2010 Contacts Properties/Outlook Address Book\"Show this folder as an e-mail Address Book" is greyed out. I can not click on it

    How do I fix this. It is a home PC and I am the administrator

    • Diane Poremsky says

      When the box to enabled as an address book is grayed out, it means the address book service is corrupt - you need to remove the accounts and re-add them or make a new profile. More information at Missing Contacts

Leave a Reply

Please post long or more complicated questions at OutlookForums by

If the Post Comment button disappears, press your Tab key.